Klaviyo: Email Marketing & SMS
Power smarter digital relationships with email marketing & SMS
Rating
4.6
feedback
2,956
chart
#1,695
All reviews
Rating Breakdown
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Aug. 10, 2023
I would definitely recommend Klaviyo because of it's ease of use - it's highly intuative. Even a person with no experience in email maketing can go in there and start using it.
Thanks for the review and for choosing Klaviyo!
Aug. 9, 2023
Customer support responded quickly over a minor issue I was having and told me exactly how to handle it. Emails are working well and a/b testing is an awesome feature!!
Great to hear we were able to resolve your issue and get you back on track! Thanks for the review!
Aug. 9, 2023
Klaviyo is an exceptional email builder with a many useful tools and features that enable our marketing team to go above and beyond. Even greater than their platform tools is their customer support. Klaviyo's team has been great with giving me instructions, sending me helpful articles, and even outright building custom content. I recommend Klaviyo to any ecommerce business, especially those using Shopify.
Thanks for the review and for choosing Klaviyo!
Aug. 9, 2023
I love the flexibility, segments, and features! The flows are super dope and WILL increase your company's email marketing efficiency! Their customer support is INSANE! They also offer training as well to help those of you that may not know much about email marketing! 10/10. I HIGHLY RECOMMEND!!!
Thanks for the review and for choosing Klaviyo!
Aug. 8, 2023
A fast and detailed feedback on my question regarding the trigger in a flow. Thanks to the Klaviyo team!
Great to hear and thanks for the review!
Aug. 2, 2023
I received fast and excellent help! Thank you so much. I really appreciate it.....................
We're happy to help! Thanks for the review!
July 31, 2023
I am new to Klaviyo, and everything has been working great. However, this review is mainly for an issue I had recently that made me cry (Nothing from the Klaviyo side), so I contacted support. This was my first time interacting with their customer support, and it was a great experience. Not only was the issue resolved right away, they went out of their way to help me fix the issue, created the segment that was key in resolving the issue, and held my hands through the process, as I was so overwhelmed with what was happening. I left the chat session smiling again and was grateful to have gotten the help I needed. Thank you so much for that.
We're so happy to hear this! Thanks for the review and for choosing Klaviyo!
July 12, 2023
I use klaviyo for all my stores and it really works very well, Easy to use and its free, recommended
Great to hear and thanks for the review!
July 5, 2023
Everything got fixed an I still love the app. Thanks for your support. Thanks for the app. 1000000000
Thank you for your feedback and for sharing your concerns. If you set up a new account for your new store, you do get email and chat support for 60 days. In addition, we encourage you to make use of the following resources, which are available to all customers on our free plan at all times: Klaviyo Community, where you can connect with peers, join user groups, and crowdsource industry professionals for advice. https://community.klaviyo.com/ Klaviyo Help Center, where you can access robust, step-by-step guides for setting up and maintaining your Klaviyo account. https://help.klaviyo.com/hc/en-us Klaviyo Academy, where you can find courses and certifications to enhance your Klaviyo knowledge and skills. https://academy.klaviyo.com/
June 13, 2023
Great tool coming from MailChimp ! The integration with shopify is exactly what we were looking for and is super powerful and the functionalities allow us to send the right message to the right customer.
Thanks for the review and for being a Klaviyo customer!
May 21, 2023
Clean interface and strong knowledgebase; have worked with other eDM solutions and this is my preference by far. I really appreciate the Free Plan being so functional while I build my list in order to grow a budget for a paid plan. Design-centric wise I like how much design clout it provides.
May 17, 2023
Don't look anywhere else for customer outreach/ email marketing. Yes, it can be expensive depending on the size of your customer list but in most cases it is worth it. The integration with Shopify is very powerful. You can create highly targeted segments using any customer data from order history, to location to Shopify events such as viewed a certain product to target the exact people who want and tailor your campaigns for that audience. Also, they offer integrated SMS support and their drag and drop email editor is top notch.
May 12, 2023
Professional and very responsive platform, my Vita agent is attentive and very proactive, I recommend CJ for their work
May 9, 2023
Great integration with Shopify. Super easy to set up and use. I moved over from MailChimp a few years ago and really happy with it.
May 9, 2023
I moved from MailChimp to Klaviyo two years ago and have only regretted not doing it sooner. Klaviyo has better functionality, easier to use tools right out of the box, great ways to save and re-use content blocks, and super easy automated email drip tools. If you're on the fence or even set on something else, you must consider Klaviyo. It'll change how you feel about your email (and SMS) marketing.
April 19, 2023
Moving to Klaviyo was the best decision we ever made. It allows your business to be more connected with customers.
April 14, 2023
Klaviyo is really the best email platform out there I've tried others and I always come back. They're platform is very easy to use and the over all email aesthetic is great
March 22, 2023
Klaviyo is hands down the best email service for Shopify - the real-time segments that can be built using all sorts of data points are gold for building out automations.
March 22, 2023
Definitely the "gold standard" in e-mail marketing. Klaviyo's automation is top-tier -- it's quite intensive and a little intimidating at first, but the growth team's superb webinars and extensive help resources make it easy to master. Highly recommend Klaviyo!
March 14, 2023
Works brilliantly with Shopify, is designed FOR e-commerce, is very intuitive and the support is amazing and fast (I'm saying that has a very non technical person who has to do all of this stuff on my own for our brand)