Klaviyo: Email Marketing & SMS
Email marketing, SMS, & WhatsApp that turn messages into sales
Rating
4.5
feedback
2,589
chart
#2,455
All reviews
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Nov. 12, 2025
Great tool with fair pricing for small businesses. No notes - perfect choice for me!
Thanks a bunch for your 5 star review! We're really glad to hear that Klaviyo has been the perfect choice for you and your business.
Nov. 12, 2025
Their customer support team is great! You can get through to them by Live Chat pretty much instantly. Their CS/product teams are knowledgeable and spend time helping you through issues and queries. They've helped me out a lot in the past year!
Thank you so much for your kind words! We're thrilled to hear our support and product teams have been helpful and that live chat has made things easier for you. We appreciate your loyalty over the past year and look forward to continuing to support you.
Oct. 30, 2025
Klaviyo is great. Use it every day. Customer service is excellent too.
Thank you for the 5 star review, and for shouting out our support team!
Jan. 20, 2026
An absolute POWER HOUSE of a platform for emailing, nurture sequencing, customisation to give our customers the EXACT email that converts. Worth every cent and a MUST HAVE for any business. Sure it might seem overwhelming with all of the bells and whistles but learn how to use the entire system they provide properly and it will be one of the biggest reasons your business grows.
Thanks so much for the 5 star review!
Oct. 13, 2025
User friendly, really helpful tools, comprehensive
Glad to hear you're liking Klaviyo! Thanks for the 5 stars!
Oct. 13, 2025
Shopify X Klaviyo - the best combo for email marketing for e-commerce businesses
We agree! Thank you so much for the 5 star review!
Oct. 15, 2025
My issue was resolved, but I experienced over 500 random bot sign-ups through Klaviyo, which forced me to spend around an extra $100 to cover the additional charges. After being billed for three months, I requested either a refund or a discount, as the issue wasn’t my fault — but my request was declined. As a loyal customer, I found this quite disappointing and lacking any gesture of goodwill. Update: I have been credited the amount by their helpful support staff, I have changed to 5 stars :)
Thank you for your feedback. A member of our Billing Support team will be reaching out to you.
Oct. 8, 2025
Been using for many years. It's a 5-star product with a ton of capability. It's pricey, but if you have the revenue, it's worth the features. Using for email & sms. If you're considering, just do it. You won't be disappointed.
Thank you for being such a loyal customer for 5 years, and for the 5 star review. We really appreciate it!
Oct. 8, 2025
We use Klaviyo along with our Shopify Store, and we see great results!
Using app
Over 1 year
Total reviews
2
Average rating
5.0
Awesome to hear that! Thanks so much for the 5 stars!
Sept. 29, 2025
So far so good. As apps go, it's a little pricey - but don't let that put you off. If you follow the campaign setup and structure demos, you'll be making that money back in no time!
Thanks so much for the 5 stars, and that you're seeing a great return on your investment with Klaviyo!
Sept. 29, 2025
Still learning the app, but it feels great when I check my stats and see my first big order was because of Klaviyo marketing :)
Happy to hear that you're seeing big orders because of Klaviyo! Thanks so much for the 5 stars!