Klaviyo: Email Marketing & SMS

I’m new to Klaviyo, so I can’t say much about the system yet. What I can say is that I just had a 10/10 experience with their live chat support, thanks to Monika J. I had issues with our Shopify sync and email list, and Monika was incredibly patient and thorough. She not only resolved my issues but also provided additional recommendations, articles, and links to help me improve the integration between Shopify and Klaviyo. This level of customer service makes me confident in staying as a Klaviyo customer. Thank you, Monika J.—she deserves a pay rise, Klaviyo!

This app is so incredible

We don't use SMS so based on my experience with Klaviyo as an EMS it is the best one out there in terms of functionality and accessibility. If you can't do what you want with Klaviyo then you can always use Integrations to add to the functionality. And if you need more functionality than that then you need to write custom software for your bespoke needs.

The Klaviyo customer chat support is top tier! I have worked with several support reps and they’ve all been so helpful!

Klaviyo partners very well with Shopify and helps us retain and market to our customers.

Really helpful support team

no se usar mucho la aplicacion pero me ha funcionado

We love it.

Great customer service, especially when I'm in a pickle and can't understand how things work properly :) The system is great, but there are a few things that need tweaking like being able to open a profile in a list, and then hit the back button. You should be able to go back to the list you were in, not go to all profiles.

So far so good, easy to use and see the analytic.

Highly recommend Integrates seamless with Shopify. Is easy to use and navigate makes it essy to set up all automations you need.

ES MUY FÁCIL DE USAR!

Easy to use. My only comment is it would be nice if you could update a campaign after you have scheduled it. Otherwise, I enjoy using the app.

The support for Klaviyo is outstanding. All the app can do can be overwhelming at first, especially for a newbie, but my questions and cries for help were answered in a timely manner with grace and humor. I can't praise the Klaviyo team enough - they are simply awesome. The app itself has so much power, I can't wait until I'm far enough along in direct sales to dig into all it can do and truly put it to work. It's easy to use and intuitive, built for the end users. i would recommend this app to anyone going the direct sales route.