Klaviyo: Email Marketing & SMS

There is zero customer support from this app on the free plan, not even email. I know many aps will limit support on free plans (e.g. you don't get live support), which is fair enough. However, you can't even reach anyone by email if you have a problem without upgrading to a paid plan. We are a new and growing business so where we can we are using lower cost or free plans to begin with, but will of course upgrade as appropriate as we grow. But if this is how Klaviyo approach customer support, why would I upgrade to a paid plan. To be fair, for what I am currently using for at least, the app works well and is fairly user friendly once you get used to it.

Easy to ingtegrate and use. We use Klaviyo to send all our emails - flows, marketing and more. The product feed and linking is quite easy.

Excellent. Powerful email and SMS but user-friendly.

I highly recommend the Klaviyo app in Shopify for email marketing. It is easy to use, has great training and integrates beautifully with Shopify.

Simplified our approach to email marketing, easy to use campaign and transactional email creation tools, simple to use automation/flow editor.

Klaviyo is an easy-to-use platform that is robust enough to grow with a business, and straightforward enough to get junior staff trained & ready to utilize advanced features/functionality in a hurry. The amount of content provided in the Klaviyo knowledge center is excellent, and I especially appreciate the amount of content marketing the team does by way of publishing best-practices, benchmark, and other such guides.

They're just the best. We use them for both Email & SMS. Everything just works but if for some reason you're trying to solve for an edge case, support is always there when you need them. Have been a customer for 4 years for our brand and never considered switching. Have recommended about a dozen other founders to Klaviyo. They're the best!

Great piece of software.

brought in great conversions for my business

We love Klaviyo - just invaluable and the most intuitive email system you can ever have.

Great software not the cheapest but awsome features and great customer support

Always Learning! Thank You Shopify Family!

The best email marketing app I've used. It sure did take some getting used-to, but once you do, the automations and flows are powerful!

Me encanta trabajar con Klaviyo. El email marketing simplifica mucho todo el proceso de ecommerce.

Klaviyo has made business a breeze. Love how integrated it is with shopify and all of their features. Highly recommend!