All reviews

Rating Breakdown

  • 5
    81% (2,599 ratings)
  • 4
    5% (157 ratings)
  • 3
    2% (52 ratings)
  • 2
    2% (55 ratings)
  • 1
    11% (356 ratings)
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5 / 5 Share

Sept. 13, 2023

Our return rate has increase by more than 20% the flows have reduced our expenditure and fragmentation of experience by 3 apps into 1 (reviews, back in stock and EDM) all now in Klaviyo. We have been able to make the first steps towards subscriptions with reminder flows.

Store

Warndu

Using app

Over 1 year

Total reviews

9

Average rating

4.0

Developer Reply

Great to hear and thanks for choosing Klaviyo!

5 / 5 Share

Sept. 13, 2023

Luca has been exceptionally helpful getting me to where i need to be. The tool is straight forward...but i need some more custom functionality and he went above and beyond to get me the answers.

Store

EleGift

Using app

Over 1 year

Total reviews

1

Average rating

5.0

Developer Reply

Thanks for the review and for the shout out for Luca!

5 / 5 Share

Sept. 12, 2023

This app has been a game-changer for my Shopify store. It has enhanced the functionality and profitability of my business in ways I never thought possible. The seamless integration and ease of use are unmatched. If you want to take your business to the next level, this app is a must-have. Thank you for creating this incredible tool!"

Using app

About 1 month

Total reviews

9

Average rating

4.2

Developer Reply

Thanks for the review and for choosing Klaviyo!

5 / 5 Share

Sept. 8, 2023

damn thats some hot shit. Top App, habe jetzt Dank dieser App richtig Zeitersparnis! Merci

Using app

2 days

Total reviews

10

Average rating

3.5

Developer Reply

Thanks for the review and for choosing Klaviyo!

5 / 5 Share

Sept. 4, 2023

The customer service is fantastic. Any technical issues are always easily resolved quickly and their support team are super friendly and helpful.

Using app

10 months

Total reviews

1

Average rating

5.0

Developer Reply

Thanks for your review and glad to hear you are getting the help you need!

5 / 5 Share

Aug. 29, 2023

Klayvio has been our go-to email provider for years! The interface isn't the fastest, but the analytics and ease of use is incredible.

Using app

3 months

Total reviews

2

Average rating

5.0

Developer Reply

Thanks for the review and working with Klaviyo!

5 / 5 Share

Aug. 29, 2023

I have been selling items online for over 20 years now. Klaviyo is by far the best in Email marketing. I have used them for about 5 years now :)

Using app

4 months

Total reviews

1

Average rating

5.0

Developer Reply

Thanks for the great review and for using Klaviyo to grow!

5 / 5 Share

Aug. 28, 2023

Whenever I've got questions, the Klaviyo help team is so dialed in and helpful and quick to respond.

Using app

Over 1 year

Total reviews

1

Average rating

5.0

Developer Reply

Great to hear you're getting all the help you need and thanks for the review!

5 / 5 Share

Aug. 27, 2023

I had been using Active Campaign for the last year and a half. Klavyio is so much better for our e-commerce store. Basically, it just does what it's supposed to do, easily, reliably and effectively.

Using app

26 days

Total reviews

2

Average rating

5.0

Developer Reply

Great to hear that feedback, thanks! And thanks for switching to Klaviyo!

5 / 5 Share

Aug. 27, 2023

Katalina was amazing as usual. Issue was resolved on first email. Great customer service. I love when she takes of our issues.

Using app

Almost 3 years

Total reviews

6

Average rating

5.0

Developer Reply

Great to hear! Thanks for the review!

5 / 5 Share

Aug. 25, 2023

Great app. Greater service from representatives. Shout out to Joanna S for helping out today! It was bit difficult to navigate app but once explained by rep it was great to use.

Using app

Almost 3 years

Total reviews

2

Average rating

5.0

Developer Reply

Thanks for the review and for shouting out Joanna!

5 / 5 Share

Aug. 22, 2023

This does take time to get used to and you certainly can't take off without doing some of the initial training (which is excellent), but all good things come with time and what I can't fault Klaviyo on is their gold star customer support. I'm not sure what I would have done without Larry in recent weeks! With simple flows in place and meaningful newsletters sent to customers, a decent portion of my income is now being generated thanks to Klaviyo and, with all they have to offer, the sky really is the limit. Crucial for businesses of all size & experience.

Store

Bombaby

Using app

11 months

Total reviews

2

Average rating

5.0

Developer Reply

Thanks for the review and for shouting out Larry! We can't wait to see you grow with Klaviyo!

5 / 5 Share

Aug. 21, 2023

If I could give Klaviyo 6 stars I would. 1. The product. It's just amazing how it's improved our business results. I'd say 30% a month extra sales from sign-up incentives, shopping funnel drop off redirects and newsletters. Things we were never doing before. 2. The support team are amazing. Australia has a support office in Sydney and I had 3 x hr long vid calls which started as a demo and turned into Ben helping me get Klaviyo up and running for our business. Now the hard part... it isn't easy if you're new to this type of marketing (which I am) but with about 3-4 days to really throw myself into it and with Ben's help we've built a cracking new revenue stream for our business. TBH, even with the great tutorials and tech support, without that 1:1 support I'm not sure I would have cracked it. I did an email in about an hour on Friday morning and as of Monday morning it's generated over $15k in incremental sales (with av shopping basket of $350). Of course... we had a substantial data base to start from which we'd never leveraged before, but without this program that money was just sitting on the table - someone else's.

Using app

About 2 months

Total reviews

2

Average rating

5.0

Developer Reply

Thanks for the review! We love seeing those early results!

5 / 5 Share

Aug. 18, 2023

Probably the best and most helpful customer service of any of the Shopify integrations we've used. Very in depth management of email marketing. We've seen a steady increase in our interaction metrics since switching to Klaviyo.

Using app

Almost 2 years

Total reviews

2

Average rating

5.0

Developer Reply

Thanks for the review and glad to hear you're getting great results!

5 / 5 Share

Aug. 17, 2023

We've been using Klaviyo for a few years and it's awesome. It's fairly easy to use and for anything that we struggle with, their support is fantastic. We recommend this app for anyone looking for detailed analysis of the behavior of their customers on their mailing list.

Using app

About 3 years

Total reviews

8

Average rating

5.0

Developer Reply

Thanks for the review and for your loyalty!

5 / 5 Share

Aug. 14, 2023

Great product, much more logically laid out, functional and performant than another mailing platform named after a monkey.

Using app

9 days

Total reviews

5

Average rating

5.0

Developer Reply

Thanks for the review and for choosing Klaviyo!

5 / 5 Share

Aug. 10, 2023

I would definitely recommend Klaviyo because of it's ease of use - it's highly intuative. Even a person with no experience in email maketing can go in there and start using it.

Using app

Over 2 years

Total reviews

2

Average rating

5.0

Developer Reply

Thanks for the review and for choosing Klaviyo!

5 / 5 Share

Aug. 9, 2023

Customer support responded quickly over a minor issue I was having and told me exactly how to handle it. Emails are working well and a/b testing is an awesome feature!!

Using app

15 days

Total reviews

1

Average rating

5.0

Developer Reply

Great to hear we were able to resolve your issue and get you back on track! Thanks for the review!

5 / 5 Share

Aug. 9, 2023

Klaviyo is an exceptional email builder with a many useful tools and features that enable our marketing team to go above and beyond. Even greater than their platform tools is their customer support. Klaviyo's team has been great with giving me instructions, sending me helpful articles, and even outright building custom content. I recommend Klaviyo to any ecommerce business, especially those using Shopify.

Using app

Almost 5 years

Total reviews

5

Average rating

4.2

Developer Reply

Thanks for the review and for choosing Klaviyo!

5 / 5 Share

Aug. 9, 2023

I love the flexibility, segments, and features! The flows are super dope and WILL increase your company's email marketing efficiency! Their customer support is INSANE! They also offer training as well to help those of you that may not know much about email marketing! 10/10. I HIGHLY RECOMMEND!!!

Using app

About 1 year

Total reviews

2

Average rating

5.0

Developer Reply

Thanks for the review and for choosing Klaviyo!