All reviews

Rating Breakdown

  • 5
    79% (2,164 ratings)
  • 4
    5% (150 ratings)
  • 3
    2% (51 ratings)
  • 2
    2% (54 ratings)
  • 1
    12% (322 ratings)
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4 / 5 Share

Feb. 1, 2019

Great app that doesnt reach the spam folders, but should enhance adding list tool. thanks alot for the free 250 contact emails

Using app

4 months

Total reviews

2

Average rating

4.0

4 / 5 Share

Jan. 15, 2019

This app has been great thus far! A little difficult to use at first but as you play around with it, it gets easier. They have a free plan that is great if you are just beginning and have less than 500 customers. Can't wait to see how this goes!

Using app

5 months

Total reviews

3

Average rating

4.7

4 / 5 Share

Jan. 3, 2019

The quality of their customer support is excellent and i would recommend this app to other merchants because of this. Reliable support can be crucial when trying to integrate any app to Shopify. Many thanks www.siriustechnologies.ca

Using app

About 24 hours

Total reviews

1

Average rating

4.0

4 / 5 Share

Dec. 3, 2018

I found this app far easier to use than other email marketing apps! It makes sending emails alot quicker! thank you Klaviyo!

Using app

Almost 3 years

Total reviews

1

Average rating

4.0

4 / 5 Share

Nov. 29, 2018

This is a easy to use email app that makes emails look great. Found it hard to add my contact list already signed up via the password notify page to a list though. Had to manually add everyone which was a pain

Using app

29 days

Total reviews

2

Average rating

4.5

4 / 5 Share

Nov. 23, 2018

I Used this app to send my first email marketing campaign and it was super easy using this platform!! Thank you to the awesome phone rep from shopify who suggested to download it!

Using app

7 months

Total reviews

1

Average rating

4.0

4 / 5 Share

Nov. 18, 2018

Pour l'instant tout va bien, même pour un novice comme moi. J'ai tatonné quelques heures pour configurer un minimum. j'affinerais après...bref à essayer.

Using app

6 days

Total reviews

4

Average rating

4.5

4 / 5 Share

Nov. 12, 2018

Un must mais qui demande de la patience pour le prendre en main car on peu vite se faire surprendre par des réglages qui ne sont pas activé!!! Je recommande.

Using app

Over 2 years

Total reviews

10

Average rating

4.9

4 / 5 Share

Nov. 1, 2018

Very good app. I am always amazed at how well I can segment our lists. It's super hi tech and yet really easy to use. Really impressive and a total game changer! The only reason I gave them 4 stars is because of their customer support. It's pretty slow. They will always get back to you, but it can take a while. I wish they had phone support or at least faster email support. You guys need to work on this!

Using app

Over 4 years

Total reviews

8

Average rating

4.5

4 / 5 Share

Oct. 2, 2018

The functionality is great but it's a shame the costs rack up as you get more subscribers. It would be good to have a better pricing structure for the store owner. https://www.katysboutique.co.uk

Using app

About 5 years

Total reviews

12

Average rating

4.4

4 / 5 Share

Aug. 9, 2018

Unable to send videos. Everything else is great.

Using app

Almost 2 years

Total reviews

3

Average rating

4.7

4 / 5 Share

July 16, 2018

I have been using this for about a week. The templates are easy to adjust to my needs and give me a lot of options to change them. The process for setup was fairly easy and good instructions have been provided. The app is user friendly and mostly drag and drop. Like any new software, there is a slight learning curve, but really not too bad. They do verify and check the first email campaign you send out (didn't know that until I tried to send it), but they reviewed quickly and was able to send within 12 hours ( I sent it on a Sunday and received word Monday morning). Apparently they only do this once so no big deal. I have tried a few other apps and had one problem or another with them. This one has been very good so far and I will continue to use.

Using app

4 days

Total reviews

2

Average rating

4.5

4 / 5 Share

July 13, 2018

Software is good, but support is mostly useless, sometime i wonder if they read the mail, you got to send 2-3 mails to get a tech to really answer your question and help you most of the time. So : +software, ux , price - If you aren't yourself a tech, be carefull, support is worst than you.

Using app

About 1 year

Total reviews

2

Average rating

4.5

4 / 5 Share

July 5, 2018

Nice program... Seems to work pretty well. So far so good.

Using app

6 months

Total reviews

1

Average rating

4.0

4 / 5 Share

March 30, 2018

Great app for segmentation. App in general however, is a bit pricey. Would love to use it if it was much cheaper.

Using app

12 months

Total reviews

5

Average rating

4.6

4 / 5 Share

Dec. 14, 2017

I've been using Klaviyo for over a year and have to say it's definitely the best for eCommerce. It's also the most expensive, but worth the price if you can afford it.

Using app

10 months

Total reviews

2

Average rating

4.5

4 / 5 Share

Nov. 20, 2017

nice and useful tool for analytics & marketing

Using app

Almost 2 years

Total reviews

1

Average rating

4.0

4 / 5 Share

Nov. 14, 2017

Great email marketing tool. Lots you can do and great support. Subscribe to our newsletter at www.woofsuits.com to get a sample of what Klaviyo can do :)

Using app

8 months

Total reviews

2

Average rating

4.5

4 / 5 Share

April 13, 2017

Very handy app, and really helps us fill in the gaps at https://www.BIYHomebrewSupply.com by allowing automated emails and list building integrations with Shopify that other email list senders didn't really support very well. Easy interface, templates could be better, and is priced fairly (but I think all email list sending services charge too much, given how few emails actually get opened with each campaign send... but that's not to Klaviyo's detriment--their product is pretty freaking sweet)

Store

Biyhbs

Using app

Over 5 years

Total reviews

5

Average rating

4.4

4 / 5 Share

Jan. 13, 2017

Works great! There are some glitches with the way browsers interpret the html that should be looked into and remedied, but overall very good. I appreciate that they give you a way to template standard Shopify emails based on the same themes used in Klaviyo.

Using app

11 months

Total reviews

12

Average rating

3.8