All reviews

Rating Breakdown

  • 5
    81% (2,599 ratings)
  • 4
    5% (157 ratings)
  • 3
    2% (52 ratings)
  • 2
    2% (55 ratings)
  • 1
    11% (356 ratings)
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5 / 5 Share

Oct. 18, 2021

I have been selling online for six years and only recently added Klaviyo and after the first email campaign my sales have increased dramatically in one day after sending.

Using app

10 months

Total reviews

5

Average rating

4.2

5 / 5 Share

Oct. 16, 2021

Best App/Software for E-Mail Marketing! Relly easy to use and many features........................

Using app

7 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Oct. 15, 2021

Klaviyo helps me to get more customers and get more revenue from abandoned checkouts. It also allows me to reach my customers more easily and with a more professional look! Love the app!

Using app

2 months

Total reviews

5

Average rating

5.0

5 / 5 Share

Oct. 15, 2021

I have used almost a dozen email marketing software, and Klaviyo is the most intuitive, user-friendly of them all.

Using app

5 months

Total reviews

3

Average rating

5.0

5 / 5 Share

Oct. 12, 2021

This app is really to use and I was able to send out my first email campaign. Great for beginners and easy to use

Using app

About 1 year

Total reviews

1

Average rating

5.0

5 / 5 Share

Oct. 12, 2021

Klaviyo is the perfect solution for Shopify websites that need to take direct marketing and customer experience to the next level. Great support to walk you through any issues. I've used 3 other solutions in the past, and I highly recommend Klaviyo.

Using app

2 months

Total reviews

10

Average rating

5.0

5 / 5 Share

Oct. 7, 2021

Great app! My only complaint is the interface is looking a tad dated and jenky now. Full of wonderful functionality, though! The best app for emails and we are very happy! ^_^ X

Using app

4 months

Total reviews

1

Average rating

5.0

Developer Reply

Hey Fabian and Jake, we're so happy to have you on the platform and excited for your success! If you have specific feedback regarding the interface, we'd love to hear it at [email protected]. Our team is always looking to improve the user experience of the app, so we'd love to hear those details from you.

5 / 5 Share

Oct. 6, 2021

good app and the online chat is really usefull , great service quick when you paid minium fees for subscription

Using app

8 days

Total reviews

7

Average rating

4.9

5 / 5 Share

Oct. 4, 2021

SUPER SIMPLE. NO COMPLAINTS. I would however like to know how to have email subscribers from privy automatically added into my Klayvio list as opposed to having to manually add.

Using app

6 months

Total reviews

1

Average rating

5.0

Developer Reply

Hi Malakhi, we're excited to hear that you've found the platform so simple — that's our goal! I'm going to have a team member send you directions for syncing your Privy contacts with Klaviyo automatically. If you'd like any other guidance to simplify your workflow, feel free to reply directly to that email.

5 / 5 Share

Oct. 1, 2021

Our business loves using Klaviyo! Not only is it easy to use and integrate with your Shopify store, but they have great customer service and account management support to help you if you get stuck. Highly recommend!

Using app

Over 4 years

Total reviews

1

Average rating

5.0

5 / 5 Share

Sept. 30, 2021

Great marketing automation tool. Have set up all kinds of automations for our Canadian customers whom we want to segment from our US customers. Would rate 6 stars if I can.

Using app

7 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Sept. 29, 2021

Great app, have been using forever. I tried Mailchimp and even Active Campaign. Great to be able to segment my list, not be charged twice for users and not have to use a conduit.

Using app

11 months

Total reviews

6

Average rating

5.0

5 / 5 Share

Sept. 26, 2021

Loving it so far, excited to see what else they have in store. I will be following up in a month or two after I test it out more.

Using app

10 months

Total reviews

2

Average rating

4.5

5 / 5 Share

Sept. 26, 2021

Has everything I need, I easy to use and the customer service is great. You can create several flows and add several conditions to control your campaigns

Store

Bokjeh

Using app

7 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Sept. 26, 2021

Great app. I love how efficiently improve my email sending procedure. After using this app, I can easily do email marketing.

Using app

4 months

Total reviews

3

Average rating

5.0

5 / 5 Share

Sept. 23, 2021

I have worked with multiple ESPs (email service providers) over the years and can tell you that Klaviyo is #1 at what they do--especially for their general audience (DTC/eComm). I will say, I've noticed reviews comparing other tools that offer the "same functionality" but there is a probable chance that these individuals are lacking a robust email marketing strategy to truly back those claims. You might be inclined to start with a very simple/handles-the-basics-type tool that offers free or competitive monthly costs. It's not worth it. Having to migrate and reframe your processes after the fact is not with it. I can tell you first hand that if you are ever planning to have or currently have the need for HIGHLY personalized automations, detailed segmenting, transactional emails, SEAMLESS integrations with a majority of your tech stack (returns, reviews, outside forms/popups, customer service tools like gorgias, etc.) then Klaviyo is far more established and advanced than a majority of their competitors. This product is easy to use (great for if you're new to email marketing) and simple to navigate when looking for something specific, but also robust enough to handle large lists/segmentations, persistent strategies, and detailed segmentation/personalization. Like any product, there is always room for improvement. For example, I wish I could split flows by if someone replied to an email (generally would love a reply tracking feature), but everything their tool is capable of FAR outweighs what they lack in these small, specific use cases. With Klaviyo, I feel confident that my emails will deliver, that they will deliver with the design I intended, maintain my credibility, and that I will be able to review the data to my needs in order to improve performance over time. I love the custom fields, simple API functionality, and being able to market to my customers authentically. I highly recommend it to anyone using Shopify and looking for the best, affordable ESP.

Using app

About 4 years

Total reviews

4

Average rating

5.0

5 / 5 Share

Sept. 22, 2021

I use the free account and so far I'm happy with what you can do. It is nice, you can make campains or send emails with trigger (e.g. initiate checkout)

Using app

Almost 2 years

Total reviews

4

Average rating

5.0

5 / 5 Share

Sept. 22, 2021

I was nervous about switching my email over to Klavijo abut it worked without a hitch and love using it. Glad I converted!

Using app

5 months

Total reviews

8

Average rating

5.0

5 / 5 Share

Sept. 17, 2021

We have loved our experience with Klaviyo so far. Their account specialists have been really helpful with onboarding and strategy, and the integrations with other platforms and smart services have been great. Highly recommend.

Using app

8 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Sept. 17, 2021

Love using Klaviyo for our business, great connect w/ Shopify as well! Really like how easy it is to create segments of our audience to send the best information to each person possible.

Using app

Over 2 years

Total reviews

7

Average rating

4.4