All reviews

Rating Breakdown

  • 5
    81% (2,599 ratings)
  • 4
    5% (157 ratings)
  • 3
    2% (52 ratings)
  • 2
    2% (55 ratings)
  • 1
    11% (356 ratings)
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5 / 5 Share

Sept. 15, 2021

This app is great for working with Shopify, I only wish that it was a little less technical to use. It can do so many powerful things, but figuring out how to make it do them can be a bit tricky. I'm especially thinking of flows when I say this, if you don't know what a boolean is, then, like me, you might have to have help building your flows. So this is the part that I wish was a little more user-friendly. However, when I couldn't figure it out, Klaviyo's technical help was amazing. They stepped up and simply created the steps I needed them to. In that regard they are TOP NOTCH. And I'm very happy with the automatically created abandoned cart flows, etc. It really is a powerful tool for use with Shopify. Great job!

Using app

4 months

Total reviews

3

Average rating

5.0

5 / 5 Share

Sept. 13, 2021

Klaviyo is a great email program. It's intuitive and integrates perfectly with Shopify to aid segmenting and analytics, and the support we receive is excellent!

Store

Incu

Using app

Over 2 years

Total reviews

1

Average rating

5.0

5 / 5 Share

Sept. 13, 2021

We have been using Klaviyo for about 3 years now and it's a great program. Pricing can be adjusted easily on how many emails you send a month and it's easy to build emails and analyze the stats after. If your account is big enough, they provide a customer success rep that will analyze your account and offer helpful suggestions.

Using app

About 4 years

Total reviews

2

Average rating

5.0

5 / 5 Share

Sept. 11, 2021

This is the best email option for Shopify stores, hands down. No other email marketing service gives this level of integration, automation, and user behavior to the table. I've tested out AWeber, Mailchimp, Drip, Constant Contact, ConvertKit (and some others I'm forgetting) and for ecommerce, Klaviyo is the best.

Using app

12 months

Total reviews

16

Average rating

4.9

5 / 5 Share

Sept. 11, 2021

We love Klaviyo, great features and very helpful to build more engagement with our customers! Easy to handle.

Store

PRINTM

Using app

Over 4 years

Total reviews

4

Average rating

5.0

5 / 5 Share

Sept. 11, 2021

I love it. I've learned a lot in a few days with Klaviyo. I think the templates are great. I do wish there was improved video content on how to use it but YouTube helped me out. Also wish easier way to save my own email templates so I can easily reuse and modify. Otherwise, I love it!

Using app

About 1 month

Total reviews

1

Average rating

5.0

5 / 5 Share

Sept. 10, 2021

Very easy to use I enjoy their platform thus far and am excited to build more engagement with my subscribers

Using app

About 11 hours

Total reviews

1

Average rating

5.0

5 / 5 Share

Sept. 10, 2021

Klaviyo is great! Being able to understand my customers and communicate with them based on that has never been easier for me and our business! Truly a gamechanger for us and I'm so thankful we switched over to them a few years ago!

Store

POPFLEX

Using app

Almost 2 years

Total reviews

9

Average rating

5.0

5 / 5 Share

Sept. 9, 2021

I am Klaviyo's biggest fan! When I started with them in 2019, I had zero contacts. We now have over 1 million emails collected with outstanding segmentation. Our open rates began around 8% and now have soared to nearly 30%. Klaviyo drives 20% of our business's revenue. Further, their customer service is unlike anything I have ever experienced. I've had the same rep since day 1 (Katelyn!) and she knows our business inside and out - every emaill, every flow, and she is always available to help. Having both SMS and email under one house has also been a game changer for us. A++

Using app

Over 1 year

Total reviews

3

Average rating

5.0

5 / 5 Share

Sept. 9, 2021

I've used Klaviyo for the past couple of years and have always appreciated how user friendly it is. While working at DW Home, I've had an even better experience with my Customer Success Manager, Katelyn. She helps my team and I out whenever a problem arises or if we have any questions. I would highly recommend Klaviyo to anyone that owns a small or large business so you can truly measure the success of your emails and how much to invest in your business. Klaviyo is constantly adding new features weekly to help with reporting, benchmarks, and click through. Thank you Klaviyo! :)

Using app

Over 5 years

Total reviews

5

Average rating

5.0

5 / 5 Share

Sept. 9, 2021

Been using Klaviyo for several years, and they've grown so much in that time - many new features have been released to allow for more targeted segmentation, additional channels, etc., allowing us to grow, as well. Their CS team is also always super helpful!

Using app

Over 6 years

Total reviews

3

Average rating

5.0

5 / 5 Share

Sept. 7, 2021

I have used other email marketing platforms such as Privy and MailChim before, and none of them compare to Klaviyo. I would recommend this app to every single Shopify user. It lets you create interactive email campaigns, flows and also track your website activity and exactly what your costumers were doing on your site. This app is awesome and a must have in my opinion.

Using app

Over 3 years

Total reviews

2

Average rating

5.0

5 / 5 Share

Sept. 6, 2021

Previously familiar with campaigns, I've used Klaviyo to create multiple automated flows for the store I run and they are a game changer. From sign-up forms to abandoned cart flows, Klaviyo paid for itself within the first day and has lead to making more and more each month through its easy-to-create flows. I'm a big fan.

Using app

4 months

Total reviews

4

Average rating

4.8

5 / 5 Share

Sept. 4, 2021

Klaviyo has made my Returns on Ad Spend sooooooo much better! Plus it's so easy to use. I love the drag and drop functionality.

Using app

2 months

Total reviews

3

Average rating

5.0

5 / 5 Share

Aug. 30, 2021

Robust and powerful email marketing tools. There's a bit of a learning curve, but they have lots of resources to help. We especially love the email flow chart visualization tool.

Using app

About 3 years

Total reviews

5

Average rating

4.6

5 / 5 Share

Aug. 26, 2021

So far it's been very intuitive and easy to use, even for a beginner. Choosing a segment, a template and a flow all have been nice and smooth :)

Using app

Almost 2 years

Total reviews

4

Average rating

5.0

5 / 5 Share

Aug. 23, 2021

Used this app to create my first email campaign and it was so easy to use. I love the simplicity of the app and the drag and drop system.

Using app

7 months

Total reviews

3

Average rating

5.0

5 / 5 Share

Aug. 16, 2021

Love this app we are going to use it across all our sites. So easy to use. Schedules tasks we used to do manually. This saves so much time. Thanks

Using app

About 1 month

Total reviews

1

Average rating

5.0

5 / 5 Share

Aug. 13, 2021

Great APP, definitely recommended. Many step-by-step guides on how to start email marketing from scratch!

Store

Dezaart

Using app

About 3 years

Total reviews

2

Average rating

5.0

5 / 5 Share

Aug. 12, 2021

We're using this app mainly to grow our subscriber list, and we absolutely love how intuitive and simple the system is.

Using app

Over 3 years

Total reviews

1

Average rating

5.0