All reviews

Rating Breakdown

  • 5
    85% (2,193 ratings)
  • 4
    3% (75 ratings)
  • 3
    1% (28 ratings)
  • 2
    1% (34 ratings)
  • 1
    9% (242 ratings)

Reviews with Text

  • 80% (2,048)
Review RSS Feed Review RSS Feed

5 / 5 Share

Dec. 1, 2023

I switched to Klaviyo from Mailchimp a little over a month ago and it has been the best decision! For me specifically, the cost is higher but I'm definitely getting that back in features, support, and better conversion. I especially love how well the integration with Shopify works and how kind and helpful the Klaviyo support staff are. I'd definitely recommend the switch if you're on the fence!

Using app

About 1 month

Total reviews

3

Average rating

5.0

5 / 5 Share

Dec. 1, 2023

The team went of their way to help address our issue. Nicely done!

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FOOPE

Using app

Over 1 year

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 30, 2023

Klaviyo is definitely the best email marketing platform we tried! Not to mention their customer support team are very friendly, and helpful. They really dive deep into things to give the best solutions. Totally awesome!

Using app

19 days

Total reviews

4

Average rating

5.0

5 / 5 Share

Nov. 26, 2023

Klaviyo is always quick to respond to any of my questions....even today which is Sunday evening after Thanksgiving! They are detailed in their analysis and do a lot of back research to make sure they are providing the best solution to the problem.

Using app

Over 3 years

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 24, 2023

I don't need all the complications that come with a full CRM app. Klaviyo is fantastic as an email marketing app. Our life has become much simpler and easier with Klaviyo. I highly recommend giving Klaviyo a chance to see what it can do for your business.

Using app

Over 1 year

Total reviews

5

Average rating

5.0

5 / 5 Share

Nov. 23, 2023

best support EVER!

Using app

13 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 20, 2023

Klaviyo has the best customer support!

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SIMKHAI

Using app

Almost 7 years

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 17, 2023

Easy to use, effective, and priced well! We prefer the email tools in Klaviyo over SMS, but overall, great solution for any company.

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JoyJolt

Using app

Almost 4 years

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 17, 2023

We love Klaviyo - it's a powerhouse. Highly recommended.

Using app

Almost 3 years

Total reviews

4

Average rating

5.0

5 / 5 Share

Nov. 16, 2023

The absolute best email marketing provider. Their support is top-notch!!

Using app

7 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Nov. 16, 2023

Die App ist sehr umfangreich und funktioniert sehr gut. Fehlt nur noch die Übersetzung auf Deutsch, dann gäbe es 10 Sterne :-)

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LiWeRa

Using app

7 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 17, 2023

Store

TAIKORA

Using app

Over 4 years

Total reviews

4

Average rating

5.0

5 / 5 Share

Nov. 15, 2023

Great service! Would highly recommend it, especially for those with Shopify stores

Using app

Over 2 years

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 15, 2023

Using app

Over 1 year

Total reviews

6

Average rating

5.0

5 / 5 Share

June 25, 2024

It's working smoothly - what's even better is, that as a rookie as myself the support is quick and thorough. So I'm usually to work things out myself rather than having to pay consultants. Birdie approves!

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Birdie

Using app

10 months

Total reviews

5

Average rating

5.0

5 / 5 Share

Nov. 14, 2023

We have been using Klaviyo for almost a year and are really impressed with the email customisation features + segmenting capabilities.

Using app

11 months

Total reviews

4

Average rating

5.0

5 / 5 Share

Nov. 14, 2023

Klaviyo is by far, the best email marketing platform in the market. It's very easy to set up on Shopify and is the best to set up campaigns and flows. The email builder works great as well as the list and dynamic segments. Definitely, 100% recommended.

Using app

Almost 2 years

Total reviews

2

Average rating

5.0

5 / 5 Share

Nov. 14, 2023

Very easy to use and very helpful for a company just starting or a already established company

Using app

About 3 years

Total reviews

4

Average rating

5.0

5 / 5 Share

Nov. 8, 2023

I just had the best experience with Klaviyo and specifically their customer service. Alexandria D. was unbelievably helpful. She walked me through troubleshooting with patience and video screensharing too. I was blown away by her kindness and patience. Such a great customer experience!

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Sift

Using app

5 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 3, 2023

Great customer service!

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Ilouity

Using app

About 2 years

Total reviews

1

Average rating

5.0