Klaviyo: Email Marketing & SMS
Email marketing, SMS, & WhatsApp that turn messages into sales
Rating
4.5
feedback
2,592
chart
#2,350
All reviews
Review RSS Feed
Nov. 8, 2023
I just had the best experience with Klaviyo and specifically their customer service. Alexandria D. was unbelievably helpful. She walked me through troubleshooting with patience and video screensharing too. I was blown away by her kindness and patience. Such a great customer experience!
Nov. 2, 2023
An exceptional marketing automation tool with an array of useful features. What truly sets Klaviyo apart is its outstanding customer support. The Klaviyo team has consistently gone the extra mile, providing us with clear instructions, sharing helpful articles, and quick and detailed support whenever needed. With their top-notch support and user-friendly platform, I wholeheartedly recommend Klaviyo to any e-commerce business looking to take their email marketing to new heights.
Oct. 25, 2023
Fast and risolutive customer service. Easy to build up flows and campaign. The support of Gulden was special.
Oct. 24, 2023
Laurel was very helpful with my request for some more customization with flows. Thank you!
Oct. 23, 2023
L'application est très bien pensée et le service client très réactif. Il s'agit d'une application indispensable pour correctement relancer les clients intelligemment.
Oct. 18, 2023
Matt Widders is a very good support guru who excels as a doer, and listener and teacher. His patience, ability to simplify complex Klaviyo concepts and jargons, his step-by-step approach makes him a very good customer support person. He has a good ability to remain calm even when Im asking him many questions. This patience translates into his teaching style. He takes the time to explain complex concepts in a clear and concise manner, ensuring that I understood him. His step-by-step approach is particularly noteworthy. 10 stars Matt!
Oct. 18, 2023
Mary at Klayvio was super helpful and got our app running properly. Great app if you are looking for email marketing with a very responsive support team
Oct. 17, 2023
I was initially hesitant to try Klaviyo due to the negative reviews, especially regarding their support. However, my experience has been quite the opposite. I started with the free plan, and their support was excellent, with quick responses. I'm now on a paid plan and very satisfied with the product.
Oct. 17, 2023
Klaviyo is an amazing CRM tool. And more than anything, the support you receive when you have challenges is absolutely outstanding.
Oct. 11, 2023
This is the best meat and SMS service ever. They even offer a review service now.
Oct. 5, 2023
Wow! What an application! Takes a little bit of time to adjust to, but overall really excellent. Once you get the hang of it, you are flying. Additionally, the support is amazing. Specific call out to Caro & Estera who were both super attentive, knowledgeable and kind. One thing that I would like to mention is that the option to edit the header spacing on mobile needs some improvement. Nonethelss, love this app :)
Oct. 3, 2023
Aaliyah was very, very helpful. Had my issue with a flow sorted in no time.
Great to hear and thanks for the review!
Sept. 28, 2023
Alexandria D was an incredible support! The amount of time she spent with me and her level of patience were so greatly appreciated. She spoke to me slowly and at a base level to make sure I understood each step. She even went a step further to use metaphors from her own experience working retail to help me better understand some flow triggers I was having some confusion with. This girl deserves five gold stars and a raise! Klaviyo you are lucky to have someone who so evidently cares so deeply about their job and genuinely wants to help! Thanks Alex!
Thanks for the review and for shouting out Alexandria!