Klaviyo: Email Marketing & SMS
Email marketing, SMS, & WhatsApp that turn messages into sales
Rating
4.5
feedback
2,591
chart
#2,356
All reviews
Aug. 3, 2022
Very user-friendly for a small business owner who is learning. There are so many templates to help guide design which saves a lot of time. Overall a great experience.
Aug. 2, 2022
Klaviyo is really powerful. Very easy to help you make campaigns and flows. Klaviyo's segmentation options are incredible, and their customer service is amazing!
Aug. 2, 2022
So far so good, the app is user friendly, great video tutorials and courses, and overall pleased with the amount of things you can do on the free version!
Aug. 1, 2022
This app allows me to successfully create a lasting relationship with my customers with all its features! I highly recommend this app!
June 28, 2022
I love this platform! Compared to other email and SMS platforms, Klayvio has the best features and is very easy to use.
June 24, 2022
I have been working in Email Marketing for more than 8 years and I think that Klaviyo is one of the best platforms.
June 20, 2022
I used mailchimp for years but switched over to Klaviyo 10 months ago and couldn't be happier. I've learned so much about automated flows and segmentations from their blog. Can't recommend enough!
June 19, 2022
Really helpful in providing a quality email to customers and targets as well as transparency of customers and targets engaging. Easy to use. I use it often.
June 5, 2022
Love this app! It integrates with almost everything and the functionality is beautiful. We love this app so much it fits all our needs!
June 2, 2022
Best in class. So much you can do. Does cost more to implement and support but seems to be the only way to go.
June 1, 2022
Found this to be a great app for creating a newsletter campaign and setting up pop up on my front screen to capture email addresses. Really easy and straightforward to use and so much more I can do that I haven't got round to yet with running campaigns etc.
May 29, 2022
The app works well thus far. i like the templates to work off of when trying to create a newsletter campaign
May 27, 2022
Just started using, a bit nervous but I think I am getting there following the videos etc. Was referred by another user and grateful for the referral
We love our referrals! Please do reach out if you need any support.
May 19, 2022
Obsessed with klaviyo tool and support. They really deeply care about merchants and analytics are great. We use them for email and love it.
May 18, 2022
I have been using Klaviyo for a few years and love it. I have set up campaign templates for my newsletters, sales & promotions, and announcements. I have also loved how easy the automated workflows have been, and the reporting of the system. Lastly, I have always been able to reach the Klaviyo support team any time I have a question!
Using app
Over 2 years
Total reviews
2
Average rating
5.0
May 17, 2022
Really blown away by how easy this app is to use. There was a few things I was confused about, I emailed Klaviyo at 4.50pm and had a reply within 5 minutes! They explained what I needed so simply. Also love that it's cheaper
May 2, 2022
Easy to use with many features we have yet to implement. It was easy to set up and import our contacts from our previous system.
April 19, 2022
Switched from MailChimp to Klaviyo and haven't looked back. It integrates really nicely with Shopify and we're now able to do SO much more to support our E-Commerce desires.
April 18, 2022
De lo mejor que he encontrado en email marketing. Una magnifica herramienta para promocionar tu tienda.
May 14, 2025
Pretty fantastic but can be damned intimidating-- especially if you've invested a bunch of time in the past to learn other email systems and figure this one will be as hard or harder. We became Klaviyo users in 2020 but didn't do much with it until a year later. We tried for the first two years but got stuck a lot. We attempted to hire Klaviyo experts but no one wanted to work hourly ad we didn't want to sign contracts for thousands of dollars per month and nothing really guaranteed from a completion standpoint. In the last couple years we've realized how much Klaviyo can do-- and figured out a LOT of the "how" to get it to do that just by methodically going through the video trainings on Klaviyo Academy. Plus chatting with Klaviyo support, which seems to be 24 hours per day most days. Those chat reps and the videos are a lifesaver! If you've considered giving Klaviyo a chance because you suspect it might do a bunch of great things you wanna do but don't know how-- but have held off, thinking it's "too complicated" to learn...give yourself a chance. We haven't figured everything out by any means but after two years we were well on the way to Klaviyo paying for itself and now 4 years after starting to use the software it's becoming a magnifier and amplifier for all of our channels and audience growth plus of course revenue growth. FWIW the Shopify integration was trickier than they said it would be-- but all in all not horribly difficult.