All reviews

Rating Breakdown

  • 5
    85% (2,212 ratings)
  • 4
    3% (76 ratings)
  • 3
    1% (28 ratings)
  • 2
    1% (35 ratings)
  • 1
    9% (242 ratings)

Reviews with Text

  • 79% (2,050)
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5 / 5 Share

Aug. 3, 2022

Very user-friendly for a small business owner who is learning. There are so many templates to help guide design which saves a lot of time. Overall a great experience.

Using app

4 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Aug. 2, 2022

Klaviyo is really powerful. Very easy to help you make campaigns and flows. Klaviyo's segmentation options are incredible, and their customer service is amazing!

Store

Malonn

Using app

About 8 hours

Total reviews

5

Average rating

5.0

5 / 5 Share

Aug. 2, 2022

So far so good, the app is user friendly, great video tutorials and courses, and overall pleased with the amount of things you can do on the free version!

Using app

8 days

Total reviews

2

Average rating

5.0

5 / 5 Share

Aug. 1, 2022

This app allows me to successfully create a lasting relationship with my customers with all its features! I highly recommend this app!

Using app

9 months

Total reviews

2

Average rating

5.0

5 / 5 Share

June 28, 2022

I love this platform! Compared to other email and SMS platforms, Klayvio has the best features and is very easy to use.

Using app

3 months

Total reviews

3

Average rating

5.0

5 / 5 Share

June 24, 2022

I have been working in Email Marketing for more than 8 years and I think that Klaviyo is one of the best platforms.

Using app

3 months

Total reviews

4

Average rating

5.0

5 / 5 Share

June 20, 2022

I used mailchimp for years but switched over to Klaviyo 10 months ago and couldn't be happier. I've learned so much about automated flows and segmentations from their blog. Can't recommend enough!

Using app

10 months

Total reviews

2

Average rating

5.0

5 / 5 Share

June 19, 2022

Really helpful in providing a quality email to customers and targets as well as transparency of customers and targets engaging. Easy to use. I use it often.

Using app

7 months

Total reviews

2

Average rating

5.0

5 / 5 Share

June 5, 2022

Love this app! It integrates with almost everything and the functionality is beautiful. We love this app so much it fits all our needs!

Using app

About 2 months

Total reviews

5

Average rating

5.0

5 / 5 Share

June 2, 2022

Best in class. So much you can do. Does cost more to implement and support but seems to be the only way to go.

Using app

Over 3 years

Total reviews

13

Average rating

5.0

5 / 5 Share

June 1, 2022

Found this to be a great app for creating a newsletter campaign and setting up pop up on my front screen to capture email addresses. Really easy and straightforward to use and so much more I can do that I haven't got round to yet with running campaigns etc.

Using app

5 days

Total reviews

2

Average rating

5.0

5 / 5 Share

May 29, 2022

The app works well thus far. i like the templates to work off of when trying to create a newsletter campaign

Using app

About 2 months

Total reviews

10

Average rating

5.0

5 / 5 Share

May 27, 2022

Just started using, a bit nervous but I think I am getting there following the videos etc. Was referred by another user and grateful for the referral

Using app

About 10 hours

Total reviews

1

Average rating

5.0

Developer Reply

We love our referrals! Please do reach out if you need any support.

5 / 5 Share

May 19, 2022

Obsessed with klaviyo tool and support. They really deeply care about merchants and analytics are great. We use them for email and love it.

Using app

Over 1 year

Total reviews

8

Average rating

5.0

5 / 5 Share

May 18, 2022

I have been using Klaviyo for a few years and love it. I have set up campaign templates for my newsletters, sales & promotions, and announcements. I have also loved how easy the automated workflows have been, and the reporting of the system. Lastly, I have always been able to reach the Klaviyo support team any time I have a question!

Using app

Over 2 years

Total reviews

2

Average rating

5.0

5 / 5 Share

May 17, 2022

Really blown away by how easy this app is to use. There was a few things I was confused about, I emailed Klaviyo at 4.50pm and had a reply within 5 minutes! They explained what I needed so simply. Also love that it's cheaper

Using app

7 days

Total reviews

6

Average rating

5.0

5 / 5 Share

May 2, 2022

Easy to use with many features we have yet to implement. It was easy to set up and import our contacts from our previous system.

Using app

25 days

Total reviews

5

Average rating

5.0

5 / 5 Share

April 19, 2022

Switched from MailChimp to Klaviyo and haven't looked back. It integrates really nicely with Shopify and we're now able to do SO much more to support our E-Commerce desires.

Using app

About 2 months

Total reviews

2

Average rating

5.0

5 / 5 Share

April 18, 2022

De lo mejor que he encontrado en email marketing. Una magnifica herramienta para promocionar tu tienda.

Store

Testimu

Using app

2 days

Total reviews

7

Average rating

5.0

5 / 5 Share

May 14, 2025

Pretty fantastic but can be damned intimidating-- especially if you've invested a bunch of time in the past to learn other email systems and figure this one will be as hard or harder. We became Klaviyo users in 2020 but didn't do much with it until a year later. We tried for the first two years but got stuck a lot. We attempted to hire Klaviyo experts but no one wanted to work hourly ad we didn't want to sign contracts for thousands of dollars per month and nothing really guaranteed from a completion standpoint. In the last couple years we've realized how much Klaviyo can do-- and figured out a LOT of the "how" to get it to do that just by methodically going through the video trainings on Klaviyo Academy. Plus chatting with Klaviyo support, which seems to be 24 hours per day most days. Those chat reps and the videos are a lifesaver! If you've considered giving Klaviyo a chance because you suspect it might do a bunch of great things you wanna do but don't know how-- but have held off, thinking it's "too complicated" to learn...give yourself a chance. We haven't figured everything out by any means but after two years we were well on the way to Klaviyo paying for itself and now 4 years after starting to use the software it's becoming a magnifier and amplifier for all of our channels and audience growth plus of course revenue growth. FWIW the Shopify integration was trickier than they said it would be-- but all in all not horribly difficult.

Using app

Over 5 years

Total reviews

8

Average rating

3.6