All reviews

Rating Breakdown

  • 5
    85% (2,212 ratings)
  • 4
    3% (76 ratings)
  • 3
    1% (28 ratings)
  • 2
    1% (35 ratings)
  • 1
    9% (242 ratings)

Reviews with Text

  • 79% (2,050)
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5 / 5 Share

Sept. 10, 2021

Klaviyo is great! Being able to understand my customers and communicate with them based on that has never been easier for me and our business! Truly a gamechanger for us and I'm so thankful we switched over to them a few years ago!

Store

POPFLEX

Using app

Almost 2 years

Total reviews

12

Average rating

5.0

5 / 5 Share

Sept. 9, 2021

I am Klaviyo's biggest fan! When I started with them in 2019, I had zero contacts. We now have over 1 million emails collected with outstanding segmentation. Our open rates began around 8% and now have soared to nearly 30%. Klaviyo drives 20% of our business's revenue. Further, their customer service is unlike anything I have ever experienced. I've had the same rep since day 1 (Katelyn!) and she knows our business inside and out - every emaill, every flow, and she is always available to help. Having both SMS and email under one house has also been a game changer for us. A++

Using app

Over 1 year

Total reviews

4

Average rating

5.0

5 / 5 Share

Sept. 9, 2021

I've used Klaviyo for the past couple of years and have always appreciated how user friendly it is. While working at DW Home, I've had an even better experience with my Customer Success Manager, Katelyn. She helps my team and I out whenever a problem arises or if we have any questions. I would highly recommend Klaviyo to anyone that owns a small or large business so you can truly measure the success of your emails and how much to invest in your business. Klaviyo is constantly adding new features weekly to help with reporting, benchmarks, and click through. Thank you Klaviyo! :)

Using app

Over 5 years

Total reviews

5

Average rating

5.0

5 / 5 Share

Sept. 9, 2021

Been using Klaviyo for several years, and they've grown so much in that time - many new features have been released to allow for more targeted segmentation, additional channels, etc., allowing us to grow, as well. Their CS team is also always super helpful!

Using app

Over 6 years

Total reviews

3

Average rating

5.0

5 / 5 Share

Sept. 6, 2021

Previously familiar with campaigns, I've used Klaviyo to create multiple automated flows for the store I run and they are a game changer. From sign-up forms to abandoned cart flows, Klaviyo paid for itself within the first day and has lead to making more and more each month through its easy-to-create flows. I'm a big fan.

Using app

4 months

Total reviews

4

Average rating

4.8

5 / 5 Share

Sept. 4, 2021

Klaviyo has made my Returns on Ad Spend sooooooo much better! Plus it's so easy to use. I love the drag and drop functionality.

Using app

2 months

Total reviews

3

Average rating

5.0

5 / 5 Share

Aug. 23, 2021

Used this app to create my first email campaign and it was so easy to use. I love the simplicity of the app and the drag and drop system.

Using app

7 days

Total reviews

3

Average rating

5.0

5 / 5 Share

Aug. 16, 2021

Love this app we are going to use it across all our sites. So easy to use. Schedules tasks we used to do manually. This saves so much time. Thanks

Using app

About 1 month

Total reviews

1

Average rating

5.0

5 / 5 Share

Aug. 12, 2021

We're using this app mainly to grow our subscriber list, and we absolutely love how intuitive and simple the system is.

Using app

About 2 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Aug. 10, 2021

Excelente herramienta para shopify, poder generar los flujos y toda la parte de marketing de la tienda.

Using app

About 4 hours

Total reviews

2

Average rating

5.0

5 / 5 Share

Aug. 10, 2021

Excelente aplicación para shopify, muy amigable y fácil de configurar los flujos y campañas de emaling.

Using app

9 months

Total reviews

3

Average rating

5.0

5 / 5 Share

Aug. 9, 2021

We've recently migrated our large subscriber list from an another ESP over to Klaviyo to use with Shopify. Klaviyo have been super helpful and responsive throughout the whole process, and the migration has been pretty seamless. Live chat have been a great help advising on best practices and tips to improve our deliverability.

Using app

About 2 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Aug. 7, 2021

So unbelievably easy to use, and to have email that integrates with my store? A dream. I used to use Mailchimp and I don't know why I waited so long to switch over.

Using app

12 days

Total reviews

13

Average rating

4.3

5 / 5 Share

Aug. 3, 2021

Top quality ................................................................................................

Using app

About 6 hours

Total reviews

1

Average rating

5.0

5 / 5 Share

Aug. 3, 2021

Klaviyo is worth every single cent. I was worried I wouldn't get my money's worth but it is just incredible. The revenue we make just from our flows covers the monthly fee. Fantastic app and I highly recommend it. We are small business and the insight that we get from the Klaviyo team is so valuable.

Using app

Almost 2 years

Total reviews

6

Average rating

4.5

5 / 5 Share

July 26, 2021

Great customer evangelist on twitter sharing all valuable information :) Great employees = Great product!!!

Using app

About 2 years

Total reviews

17

Average rating

4.7

5 / 5 Share

July 23, 2021

We started using Klaviyo in 2017 a few months after we opened our store, John's Crazy Socks, and it has been an essential tool ever since. We are committed to building a community with our customers and making personal connections; Klaviyo supports both objectives. t has helped grow from near zero to a 8 figure company. As we have grown, we have seen Klaviyo continually improve its offerings, taking advantage of new technology and changes in the marketplace. And their support has been terrific throughout. We consider Klaviyo to be an essential partner in our buienss.

Using app

Over 4 years

Total reviews

15

Average rating

5.0

5 / 5 Share

July 23, 2021

Love Klaviyo.... Good tool and treat their customers well. I highly recommend using them. Their if/then logic is great.

Using app

Over 1 year

Total reviews

3

Average rating

3.7

5 / 5 Share

July 20, 2021

Super easy to use, and links directly to products in our store. I've only just started with it, but very happy with ease of use so far!

Using app

18 days

Total reviews

1

Average rating

5.0

5 / 5 Share

July 9, 2021

So easy to use and personally, I think it's far superior than constant contact. The tech ability is far greater which will come with a learning curve, but once things start to click, you'll look at your old email service like it's from the 50s. Worth every penny!

Using app

1 day

Total reviews

5

Average rating

4.8