Klaviyo: Email Marketing & SMS
Email marketing, SMS, & WhatsApp that turn messages into sales
Rating
4.5
feedback
2,570
chart
#2,266
All reviews
Sept. 8, 2020
So happy I switched to Klaviyo. The Shopify integration is seamless. I consider it a must have for any e-commerce business. Highly recommend.
Aug. 29, 2020
An absolute business must-have. Integrates seamlessly with Shopify making email marketing easy to set up for beginners.
Aug. 24, 2020
So much better than MailChimp. More professional for e-commerce stores and works perfectly with Shopify. Plus a much faster and friendly support team.
Aug. 12, 2020
I do love using this app. I have converted over from mailchimp and Klaviyo offers a lot more than mailchimp. I'm still working my way around the app but i like it so far. And the best part is that it integrates with almost everything.
Aug. 11, 2020
WOW! what a great app, unlike other apps i know this one will help me grow. also the support team are super stars! They replied to me messages so fast i and helped me when i needed it most.
Aug. 10, 2020
Love Klaviyo! Easy to use and so so helpful for my business. Would definitely recommend to anyone and it's fantastic no matter your business size.
Aug. 4, 2020
I engaged a consultant to help me set up Klaviyo but now that I'm in I've got to say - it is a pleasure to use... there is so much optionality and it's all useful and pretty intuitive for a neophyte.
Aug. 3, 2020
I have to say this is a game changer! Im new to this and I jut installed it yesterday, but so far so good! It makes email marketing look so easy!
July 30, 2020
So far so good, app is amazing. It is very easy to use as well. Migrating from my previous provider was so easy. I cannot wait to use all the features on this app. They can make a little improvement on the newsletter by making desktop view same a mobile view.
July 25, 2020
Klaviyo for ecommerce is great! Easy to use, great support, great webinar and knowledge sessions. Been easy to sync up with various tech platforms.
July 25, 2020
Lots of cool templates available to help you get started right away with your email marketing. But I use mostly for segmenting customers, immediate thank you notes for new orders, and customized abandoned order email. The flows are easy to modify. The analytics are clear. I have yet to fully maximize Klaviyo but I am happy thus far. Oh and the support is excellent!
July 23, 2020
It's such a good app with so many free features that were a game changer for my business! Its easy to use and I couldnt recommend it more!
July 22, 2020
Recently switched from Mailchimp; the difference is eye opening. Klaviyo lays out the campaigns, lists, and workflows in a very intuitive manner. Mailchimp is good for inly entry level mailing lists (free), but once your numbers start to grow, switching to Klaviyo is a must.
July 17, 2020
servizio clienti impeccabile, veloce e molto preciso. Mi ha aiutato tantissimo a capire certi meccanismi e a far funzionare correttamente l'integrazione con Shopify (purtroppo si bloccava).
July 15, 2020
Klaviyo is an excellent tool, and is structured in a way that makes the most of customer data. It's fully integrated with Shopify. The flows that come out of the box are valuable ways to attract new customers and automate marketing/customer support. You can segment and focus different campaigns on VIP customers. Their success and support teams are great. We are converts from Mailchimp and won't look back.
May 9, 2023
Updated: 5/23 We have now been using Klaviyo for almost 4 years and we would still give them 5 stars. It is the best marketing investment we make every month. I do feel and understand the frustration with their support. Fortunately, we have not had much need to contact them. In our 4 years, we have only had to use technical support once and we were able to get the issue resolved in less than an hour. I do wish they had a "real time" support option beyond chat. When you have a problem, you want to get an answer asap, not have to guess as to when you might hear from them. We migrated to Klaviyo after the Shopify-Mailchimp dust-up last spring. We have been using Klaviyo for 15 months now and we are very happy with the app. While a bit pricier then some out there, we have found the campaign and flow tools to pay for themselves very quickly. In the past 12 months, Klaviyo campaigns and flows have delivered $21K (about 20% of total rev) in sales to our store -- and we don't even run a campaign every month. We made the investment to attend Klaviyo:BOS last fall, their user conference. One of the best user conferences out there, in our opinion. We learned a ton from Klaviyo and many other Shopify store owners.
July 6, 2020
This app has helped me start segmenting my email lists and sending regular newsletters! The help blogs have been super educational and straightforward. I would highly recommend Klaviyo and look forward to learning more!
July 1, 2020
Really easy to use for basic emails. Also has a ton of great features about predicted LTV and next order date!
June 29, 2020
Easy to navigate and very useful for segmentation and automation! Great editing tools as well. Would recommend.
June 25, 2020
The best email marketing app, I recommend it 100% and I believe Klaviyo's quality is above other apps like MailChimp or MailerLite