All reviews

Rating Breakdown

  • 5
    85% (2,191 ratings)
  • 4
    3% (75 ratings)
  • 3
    1% (28 ratings)
  • 2
    1% (34 ratings)
  • 1
    9% (242 ratings)

Reviews with Text

  • 80% (2,046)
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5 / 5 Share

Sept. 8, 2020

So happy I switched to Klaviyo. The Shopify integration is seamless. I consider it a must have for any e-commerce business. Highly recommend.

Store

Otiem

Using app

5 months

Total reviews

4

Average rating

4.0

5 / 5 Share

Aug. 29, 2020

An absolute business must-have. Integrates seamlessly with Shopify making email marketing easy to set up for beginners.

Using app

7 months

Total reviews

6

Average rating

3.7

5 / 5 Share

Aug. 24, 2020

So much better than MailChimp. More professional for e-commerce stores and works perfectly with Shopify. Plus a much faster and friendly support team.

Using app

6 months

Total reviews

20

Average rating

2.9

5 / 5 Share

Aug. 12, 2020

I do love using this app. I have converted over from mailchimp and Klaviyo offers a lot more than mailchimp. I'm still working my way around the app but i like it so far. And the best part is that it integrates with almost everything.

Using app

6 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Aug. 11, 2020

WOW! what a great app, unlike other apps i know this one will help me grow. also the support team are super stars! They replied to me messages so fast i and helped me when i needed it most.

Using app

3 months

Total reviews

6

Average rating

4.3

5 / 5 Share

Aug. 10, 2020

Love Klaviyo! Easy to use and so so helpful for my business. Would definitely recommend to anyone and it's fantastic no matter your business size.

Using app

About 2 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Aug. 4, 2020

I engaged a consultant to help me set up Klaviyo but now that I'm in I've got to say - it is a pleasure to use... there is so much optionality and it's all useful and pretty intuitive for a neophyte.

Using app

2 months

Total reviews

3

Average rating

5.0

5 / 5 Share

Aug. 3, 2020

I have to say this is a game changer! Im new to this and I jut installed it yesterday, but so far so good! It makes email marketing look so easy!

Using app

About 9 hours

Total reviews

3

Average rating

5.0

5 / 5 Share

July 30, 2020

So far so good, app is amazing. It is very easy to use as well. Migrating from my previous provider was so easy. I cannot wait to use all the features on this app. They can make a little improvement on the newsletter by making desktop view same a mobile view.

Using app

3 months

Total reviews

5

Average rating

4.6

5 / 5 Share

July 25, 2020

Klaviyo for ecommerce is great! Easy to use, great support, great webinar and knowledge sessions. Been easy to sync up with various tech platforms.

Using app

7 months

Total reviews

6

Average rating

5.0

5 / 5 Share

July 25, 2020

Lots of cool templates available to help you get started right away with your email marketing. But I use mostly for segmenting customers, immediate thank you notes for new orders, and customized abandoned order email. The flows are easy to modify. The analytics are clear. I have yet to fully maximize Klaviyo but I am happy thus far. Oh and the support is excellent!

Using app

About 1 year

Total reviews

6

Average rating

4.8

5 / 5 Share

July 23, 2020

It's such a good app with so many free features that were a game changer for my business! Its easy to use and I couldnt recommend it more!

Using app

8 months

Total reviews

1

Average rating

5.0

5 / 5 Share

July 22, 2020

Recently switched from Mailchimp; the difference is eye opening. Klaviyo lays out the campaigns, lists, and workflows in a very intuitive manner. Mailchimp is good for inly entry level mailing lists (free), but once your numbers start to grow, switching to Klaviyo is a must.

Using app

7 days

Total reviews

2

Average rating

5.0

5 / 5 Share

July 17, 2020

servizio clienti impeccabile, veloce e molto preciso. Mi ha aiutato tantissimo a capire certi meccanismi e a far funzionare correttamente l'integrazione con Shopify (purtroppo si bloccava).

Using app

9 days

Total reviews

7

Average rating

5.0

5 / 5 Share

July 15, 2020

Klaviyo is an excellent tool, and is structured in a way that makes the most of customer data. It's fully integrated with Shopify. The flows that come out of the box are valuable ways to attract new customers and automate marketing/customer support. You can segment and focus different campaigns on VIP customers. Their success and support teams are great. We are converts from Mailchimp and won't look back.

Using app

Over 1 year

Total reviews

2

Average rating

5.0

5 / 5 Share

May 9, 2023

Updated: 5/23 We have now been using Klaviyo for almost 4 years and we would still give them 5 stars. It is the best marketing investment we make every month. I do feel and understand the frustration with their support. Fortunately, we have not had much need to contact them. In our 4 years, we have only had to use technical support once and we were able to get the issue resolved in less than an hour. I do wish they had a "real time" support option beyond chat. When you have a problem, you want to get an answer asap, not have to guess as to when you might hear from them. We migrated to Klaviyo after the Shopify-Mailchimp dust-up last spring. We have been using Klaviyo for 15 months now and we are very happy with the app. While a bit pricier then some out there, we have found the campaign and flow tools to pay for themselves very quickly. In the past 12 months, Klaviyo campaigns and flows have delivered $21K (about 20% of total rev) in sales to our store -- and we don't even run a campaign every month. We made the investment to attend Klaviyo:BOS last fall, their user conference. One of the best user conferences out there, in our opinion. We learned a ton from Klaviyo and many other Shopify store owners.

Using app

About 4 years

Total reviews

6

Average rating

3.7

5 / 5 Share

July 6, 2020

This app has helped me start segmenting my email lists and sending regular newsletters! The help blogs have been super educational and straightforward. I would highly recommend Klaviyo and look forward to learning more!

Store

KEPT

Using app

3 months

Total reviews

3

Average rating

5.0

5 / 5 Share

July 1, 2020

Really easy to use for basic emails. Also has a ton of great features about predicted LTV and next order date!

Using app

Over 1 year

Total reviews

8

Average rating

5.0

5 / 5 Share

June 29, 2020

Easy to navigate and very useful for segmentation and automation! Great editing tools as well. Would recommend.

Using app

26 days

Total reviews

2

Average rating

5.0

5 / 5 Share

June 25, 2020

The best email marketing app, I recommend it 100% and I believe Klaviyo's quality is above other apps like MailChimp or MailerLite

Using app

4 days

Total reviews

2

Average rating

4.5