All reviews

Rating Breakdown

  • 5
    85% (300 ratings)
  • 4
    6% (20 ratings)
  • 3
    2% (8 ratings)
  • 2
    2% (7 ratings)
  • 1
    5% (18 ratings)
Review RSS Feed Review RSS Feed

5 / 5 Share

June 15, 2021

I’ve been using this app for years and anytime I have an issue when I’ve made updates to the store, the developers will quickly fix the issue for us. They even installed some code for their review slider in a few parts of my website , which is a task that I would have had to hire someone to do. Very pleased.

Using app

Almost 6 years

Total reviews

9

Average rating

5.0

5 / 5 Share

May 24, 2021

Like how the app looks on my site https://www.customkidsfurniture.com/ and the customer support is very good.

Using app

About 4 years

Total reviews

6

Average rating

5.0

5 / 5 Share

May 20, 2021

App is very useful and their customer support is quick to respond and help people , It was an amazing Experience. Thanks Abdul

Using app

Over 1 year

Total reviews

3

Average rating

4.3

5 / 5 Share

May 17, 2021

The suport team its so helpfully!! I add all my Etsy reviews to Shopify in a few hours. And I add also reviews to my products

Using app

About 2 years

Total reviews

2

Average rating

5.0

5 / 5 Share

March 9, 2021

Awesome support! My reviews from Etsy couldn't be pulled so I got in touch with support. Turned out Etsy had made some changes and Kudobuzz needed an update to be able to get the reviews. Within 24 hours they had updated the app and all of my reviews are now in. Most definitely recommend this one!

Using app

About 2 years

Total reviews

1

Average rating

5.0

5 / 5 Share

March 4, 2021

We had been using the Kudobuzz on another platform before recently switching to Shopify and really wanted to be able to carry this over too. The tech support from Kubobuzz was fantastic and made our changeover easy, even bringing over all of the previous reviews. This little app does everything we need and want. Thank you Kudobuzz!

Using app

Over 3 years

Total reviews

1

Average rating

5.0

5 / 5 Share

Jan. 25, 2021

They were quick to respond and resolved the issue we were having. Reviews are seamlessly displayed on our shop. We are very pleased.

Using app

3 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Jan. 12, 2021

I really like this app has a lot of good features, moves a bit slow but really good. I wish them continued growth

Using app

6 days

Total reviews

7

Average rating

5.0

5 / 5 Share

Nov. 20, 2020

I will prefer the app more, I will prefer the app more, I will prefer the app more,I will prefer the app more,

Using app

3 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Oct. 29, 2020

This is by far the best customer service I have had from ANY of my shopify apps. They helped me pull over my Etsy reviews and my reviews from my old website :) very effecient and quick to respond. App is working great now! FIVE STARS *****

Store

VIMHUE

Using app

7 days

Total reviews

5

Average rating

5.0

5 / 5 Share

Oct. 29, 2020

The best! Able to import all my reviews from different channels. Awesome support team. Thank you.. .

Using app

About 2 years

Total reviews

2

Average rating

5.0

5 / 5 Share

Oct. 16, 2020

This company is always responsive and quick to jump in to resolve issues. The app works as expected and helps solidify social proof.

Using app

9 months

Total reviews

17

Average rating

4.4

5 / 5 Share

Oct. 13, 2020

we were able to import the review from etsy and get them on the website. the tech support was awesome and helped get everything situated. I dont think i would have been able to do it without them! Thank you

Using app

About 1 year

Total reviews

1

Average rating

5.0

5 / 5 Share

Jan. 8, 2021

The app is wonderful and the support is quick, very responsive, and great. Always willing to help with difficult jobs like adding some code to the theme. Also, get my reviews from other sources. Highly recommended

Using app

11 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Oct. 12, 2020

So far I am very happy with the app. Abdul helped me with all my questions and with installing the Etsy reviews. Really easy to use! no CSV needed or complicated implementations. Thank you

Using app

About 4 hours

Total reviews

3

Average rating

3.7

5 / 5 Share

Aug. 28, 2020

Very good customer service. Naana and Adbul were great and help me with my website reviews. Many thanks!

Using app

About 7 years

Total reviews

4

Average rating

5.0

5 / 5 Share

Aug. 11, 2020

I received assistance from Naana, he displayed patience especially since I was asking so many questions. He took his time and granted my request. Thank you!

Using app

About 2 months

Total reviews

2

Average rating

4.0

5 / 5 Share

July 8, 2020

I’ve been using Kudobuzz for over 2 years and it’s been a great experience from the beginning. The customer support has ALWAYS been excellent. They always answer questions quickly, resolve issues quickly and even did some specific code changes for me. All of this has been on the FREE plan! I am still on the free plan, as it supports publishing up to 50 reviews and I’m not there yet. I’m surprised that the free plan offers so much functionality! I’m able to customize things and the various widgets are available for me to use (e.g., widget to show a slide of all reviews, widget to show a "trust seal” reviews badge, widget to display a full page of my reviews...and more). I LOVE that I can collect site level reviews along with product reviews. That is a must-have feature I require, as so much of my jewelry is unique/one-off so the product page goes away when I can’t make that product any longer. I wouldn’t want to then lose any product reviews that were left for a product I don’t make/sell any more. Not only can the customer decide to leave a site-level vs product review - on the manage reviews dashboard I can convert a product review to a site review!!! Perfect!! I also love that I can manually input reviews. E.g., I sell my jewelry on Amazon Handmade and get reviews there. If I was on the first level paid plan, I would be able to sync and collect my reviews from Amazon, but on the free plan I can’t. So, for now, I’m entering my Amazon reviews manually to Kudobuzz. I’m just happy there is a way to do this. In addition, I also really love that I can set Kudobuzz up to auto-publish any review over x # of stars - that’s a time saver. And, even on the free plan, I have it set up to send emails requesting reviews. Seriously, there are a lot of features available for free. Of course, I do want the additional functionality that is offered with the paid plans, so I will need to upgrade at some point. One feature I REALLY wish was in the first level upgrade plan (“Breakfast plan”, currently priced at $13/month) is the ability to offer a discount coupon code to entice someone to leave a review. It looks like that is only available once you upgrade to the “Lunch plan” at $20/month plan. Considering the $13/month plan supports up to 1000 reviews, I think it should include the “coupon code” feature at that level of plan. Coupon codes are one of the ways to generate more reviews, so why is it only available at the 3rd level plan for $20/month? If I already had over 1000 reviews, I wouldn’t need the coupon code feature so badly! The other VERY important functionality for all reviews is to have Google rich snippet reviews. For Kudobuzz, they say that is “coming soon” - unfortunately, it’s slated to be in the $20/month plan. I hope they add this functionality soon, and I REALLY hope they include it in the $13/month plan instead. It’s just SO important. For example, Stamped.io supports rich snippets on their free plan, and Yotpo also supports rich snippets (although I’m not sure if with their free plan). So, it’s truly a negative that Kudobuzz does not yet support rich snippets at all. Of course, the other two apps I mentioned have different features offered with their various free and paid plans, so there are tradeoffs you need to make when deciding which features are the most important to you so you can choose which app will provide you the best bang for your buck (or for free!). For me at this point, Kudobuzz gives me what I must have right now. Hopefully, they will support other functionality I will be needing when I am ready to upgrade to a paid plan. Given all that, for my needs right now, this is a 5 star app. For my upcoming needs, the lack of availability of coupons and Google rich snippets would make this a 4 star app for me in the future. Hope this info helps someone! c~

Using app

Over 4 years

Total reviews

6

Average rating

4.2

5 / 5 Share

June 28, 2020

I had trouble importing my reviews from Etsy to Shopify, so I was happy with their customer service. They were fast and helpful.

Using app

3 months

Total reviews

1

Average rating

5.0

5 / 5 Share

June 26, 2020

With Kudobuzz I was able to import all of my Etsy reviews into Shopify. From there I had excellent app support from David who responded immediately to my questions regarding installing the widget onto my product pages. It's great to have such quick support for a very helpful app. For a long time I've been hoping to find an app that could bring Etsy reviews into Shopify, and Kudobuzz did it! Thank you for your app and great support!

Using app

8 months

Total reviews

1

Average rating

5.0