Kudobuzz Product Reviews & UGC

Excellent tool! Also, the support team is just wonderful - quick and efficient in resolving any issues.

We made the transition to Kudobuzz because the service on our last review platform was insufficient and almost entirely absent. Even though this platform claimed to be customizable and interactive, we could not get a hold of a representative to help us engage with the features for which we were paying. After much thought and research, we went with Kudobuzz. Kudobuzz allowed us to import our old reviews, which saved us so much time. Additionally, Cheryl was supportive throughout each step of the process and provided frequent insight into best practices and next steps. My favorite feature is the ability to collect reviews on our individual products as well as general business practices. Sometimes, customers have things to say that may not relate to product X. Kudobuzz gives customer a place to communicate these thoughts, and for that we are thankful.

Great app and a very responsive, helpful developer. I highly recommend :)

The best and most useful app - incredible support and very helpful staff!!

This is an excellent App. It was a tad more difficult to set up than I imagined but with the professional and most helpful support of Abdul, we were up and running in no time. If you are serious about 'reviews' then this is the 'go to' app.

One of the best app i every use i love it this app is everything i was looking for thank you Kudobuzz

Great app. Easy to use and customer service is brilliant - quick to respond, friendly and helpful

Cheryl has been helpful with making sure our reviews look great on mobile. Overall, the app is very nice and lets us show our reviews from social media on our site!

Very nice app! Greatest feature (for me) is that you can showcase your Facebook reviews, right in your store. And great support!

Everytime i deal with this company, the response is quick, my query is dealt with within hours and my job is made 10 times easier... thank you so much especially cheryl! I have used it for my own website and now for a client of mines as it does everything i want it to do, i love it. You can e-mail customers once they have received products automatically, and publish reviews as and when checked. 10/10 well done gang!

Wonderful way to generate more product sales and learn what products/features our customers like best. I'm sure to upgrade soon after getting dozens of great reviews, but the free service is an ideal way to start.

Outstanding app! Attentive support by Cheryl.

User friendly app with great customer support. Thank You!

a cool app that not only collects your review across platforms but also repost them thus increasing brand awareness on social networks!very cool and practical!

10-6-17 I am happy to report that after my last review update, Cheryl reached out to me immediately and they are working on the issue. So thankful the wonderful KB service we've always received has returned, and was only caused by a misplaced email. :) Edited 10-4-17 Downgrading my review. After several happy years with this app, problems arose in Aug of 2017 that are not being dealt with. Facebook reviews (a very important part of our marketing)are no longer being displayed and they look like ads instead of reviews. I notified Cheryl on Aug 23. Received a response right away that the tech team would investigate. I again emailed one month later on Sept 22 and have received no response nor resolution to the problem. It is now 10-4 and I feel like Kudobuzz has abandoned us, yet they keep charging us. I can no longer recommend this company unless/until this issue is straightened out. I don't know what is causing such a drastic change in customer service, but it doesn't bode well for the future of this app. I sure hope they're not about to pull the plug on it. (Original review)I have been using the paid version of this app for almost 2 years now and have found Cheryl to be quick to respond to issues and provide support. It is updated regularly and has been a great help in getting our customers to provide reviews. Update 11-16-16 I continue have a great experience with this app, and receive magnificent support from Cheryl. It is one of the few apps that is REALLY worth its price.

Kudobuzz has contacted me personally after I was getting frustrated. The app is continuously improving and their responsive customer service is why I will still consider Kudobuzz.

This APP is perfect from the big review button that appears on the side of the website an amazing "call to action" for customers, ease of use very little maintenance it just works... they provide over the top customer support fast ...very fast responses.

Used for a couple of years and find it very easy to use. Had a problem with the updated version, however Kena and Naana always respond incredibly quickly to queries, and rectify any issues fast and efficiently. App and customer service very highly recommended!

This is a great app that makes it easy to add testimonials on your store. Their customer service is great as well! 5 stars.

It's like magic - customers now have a way to review our products/site easily, and they are doing so! You'd be surprised how many reviews you'll get from nice, automated emails. It saves a ton of time, and being able to bring in reviews from other platforms (Facebook/Instagram) is priceless. Nothing was worse than directing our site users to Facebook for reviews (there's still a bunch of people who don't use FB) App works great, is nice and unobtrusive, and the team is super quick to get back to you. It's not just a "good to have" app, it's now one of my top, essential Shopify apps.