All reviews

Rating Breakdown

  • 5
    85% (300 ratings)
  • 4
    6% (20 ratings)
  • 3
    2% (8 ratings)
  • 2
    2% (7 ratings)
  • 1
    5% (18 ratings)
Review RSS Feed Review RSS Feed

5 / 5 Share

July 11, 2016

Love, Love, Love Kudobuzz! Easy App to use and great customer service. Cheryl has walked me through any questions I needed answered with ease. Highly recommend

Using app

7 months

Total reviews

3

Average rating

5.0

5 / 5 Share

July 1, 2016

Kudobuzz has contacted me personally after I was getting frustrated. The app is continuously improving and their responsive customer service is why I will still consider Kudobuzz.

Using app

Almost 2 years

Total reviews

2

Average rating

3.0

5 / 5 Share

June 29, 2016

Much more inexpensive than the Greedy Yotpo guys and does all the same and I am pretty sure it does some more too. I love the app and how it performs. Plus they are making it better and faster every time.

Using app

Over 4 years

Total reviews

3

Average rating

5.0

5 / 5 Share

July 4, 2016

This app has helped me get control of my website and product reviews. There were some snags at first, but that was due to website upgrades and have been cleared up since. They are constantly adding new features and I'm always checking back to see what changes have been implemented.

Using app

About 1 year

Total reviews

5

Average rating

5.0

5 / 5 Share

June 13, 2016

This APP is perfect from the big review button that appears on the side of the website an amazing "call to action" for customers, ease of use very little maintenance it just works... they provide over the top customer support fast ...very fast responses.

Using app

6 months

Total reviews

6

Average rating

5.0

5 / 5 Share

May 8, 2020

Used for a couple of years and find it very easy to use. Had a problem with the updated version, however Kena and Naana always respond incredibly quickly to queries, and rectify any issues fast and efficiently. App and customer service very highly recommended!

Using app

Over 4 years

Total reviews

3

Average rating

4.3

5 / 5 Share

June 1, 2016

They have a hands on customer support team which is nice. They will help you with resolving any issues. The cost is very reasonable compared to other review apps. There are some minor bugs here and there, but it seems as though they are working to resolve them and will offer any assistance needed. If you are looking for a way to grow your online credibility at a fraction of the cost, this app is worth the consideration.

Using app

Over 3 years

Total reviews

3

Average rating

5.0

5 / 5 Share

May 14, 2016

We recently switched from YotPo to KudoBuzz and are very pleased we did. Support is excellent and the system works well for us and our customers. The full service is only $30 a month and offers the same features as YotPo which wanted to charge us $100's more hence the switch. Only slight issue is that some of their user guides do need updating to reflect recent changes in Shopify, but apart from that we give KudoBuzz a full five stars!

Using app

7 months

Total reviews

17

Average rating

4.2

5 / 5 Share

May 12, 2016

This is a great app that makes it easy to add testimonials on your store. Their customer service is great as well! 5 stars.

Using app

Over 1 year

Total reviews

2

Average rating

5.0

5 / 5 Share

April 24, 2016

Excellent app! Was considering using a competing app which I have for another store, decided to give Kudobuzz a go and now looking to use them for all our platforms! Great app

Store

Bronear

Using app

Over 1 year

Total reviews

2

Average rating

5.0

5 / 5 Share

April 19, 2016

It's like magic - customers now have a way to review our products/site easily, and they are doing so! You'd be surprised how many reviews you'll get from nice, automated emails. It saves a ton of time, and being able to bring in reviews from other platforms (Facebook/Instagram) is priceless. Nothing was worse than directing our site users to Facebook for reviews (there's still a bunch of people who don't use FB) App works great, is nice and unobtrusive, and the team is super quick to get back to you. It's not just a "good to have" app, it's now one of my top, essential Shopify apps.

Using app

Over 1 year

Total reviews

3

Average rating

5.0

5 / 5 Share

April 7, 2016

Kudobuzz is awesome. Makes the review process so easy and our customers give us great feedback which Kudobuzz finds and let's us know about. Recently though, we got our first BAD review which proved to be even more valuable. The customer thought they had emailed us 6 times to exchange a product and never heard from us because we never got their emails! We only heard from the customer once they left a bad review. We reached out immediately, explained that we hadn't heard from the customer, set up the exchange and have a VERY happy customer. Thank you Kudobuzz!

Using app

Over 1 year

Total reviews

1

Average rating

5.0

5 / 5 Share

April 4, 2016

I would highly recommend Kudobuzz app. The Kudobuzz team goes beyond regular customer service and exceeds all expectations. They respond quickly to any inquires, have made updates to my store, have improved the product upon request. It is great. As for the app, it integrates great into my store, has a ton of features (which I haven't even totally taken advantage of) and it hasn't crashed on me.

Using app

About 1 year

Total reviews

9

Average rating

4.9

5 / 5 Share

March 22, 2016

Seriously good app and helpful customer support. Cheryl helped me to import custom reviews linking directly to my product which is exactly what I want to do. Very good experience and highly recommend.

Store

Razrmax

Using app

--

Total reviews

1

Average rating

5.0

5 / 5 Share

March 22, 2016

Love this app because it pulls my long term facebook reviews through and with some customisation help from the wonderful support team my request for product reviews started to convert purchasers into reviewers.

Using app

Over 1 year

Total reviews

4

Average rating

5.0

5 / 5 Share

March 10, 2016

cheryl is amazing - able and happy to help however she can! great product and amazing customer service!!

Using app

About 3 years

Total reviews

1

Average rating

5.0

5 / 5 Share

March 8, 2016

App does what it says and the customer service is great too. Would recommend Kudobuzz as we've had more reviews than ever before (when we had no app in place to do so). Every store must have this type of app in today's e-commerce world!

Using app

Over 3 years

Total reviews

11

Average rating

5.0

5 / 5 Share

March 6, 2016

Their team is the best and will respond almost instantly. Thank you for all your help.

Using app

5 days

Total reviews

12

Average rating

5.0

5 / 5 Share

March 2, 2016

Great app and customer service. Easy to use worth to try. Well done !

Store

Brucc

Using app

About 3 years

Total reviews

1

Average rating

5.0

5 / 5 Share

Feb. 22, 2016

Fantastic app. It does so much for the price. I can't say enough about support. If I ever have an issue they are so fast to respond and always provide a solution. Cheryl and Lovell always give the best support. I highly recommend this app. It is the best review app I have tried am staying with. 5+++

Using app

Over 1 year

Total reviews

18

Average rating

4.8