All reviews

Rating Breakdown

  • 5
    96% (229 ratings)
  • 4
    1% (2 ratings)
  • 3
    0% (0 ratings)
  • 2
    0% (0 ratings)
  • 1
    2% (5 ratings)

Reviews with Text

  • 97% (228)
Review RSS Feed Review RSS Feed

5 / 5 Share

Feb. 27, 2026

We at PRONK had an exceptional support experience, all thanks to Rahul Kumar from the GoKwik Support team. What truly stood out was his patience, clarity, and precision. There was absolutely no unnecessary back-and-forth — Rahul kept the communication crisp, transparent, and completely solution-oriented. He not only helped us successfully implement all the utility flows but also took the time to thoroughly explain Meta’s frequency capping guidelines and the smart retry mechanism in detail. When we reached out to him again, he was immediately available, connected with us over Google Meet, and proactively assisted us in recreating the utility templates that had been incorrectly categorized as marketing by Meta. Having worked with multiple support teams across different platforms, we can confidently say that Rahul’s professionalism, technical expertise, and ability to resolve issues swiftly made this one of the smoothest support experiences we’ve had so far. We highly recommend GoKwik — and especially Rahul — to any business looking to scale with a dependable, knowledgeable, and proactive support team behind them.

Using app

3 months

Total reviews

8

Average rating

5.0

5 / 5 Share

Feb. 26, 2026

Kartikeya was of great help, made the onboarding really smooth! Still exploring the platform, seems good! :)

Using app

10 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Feb. 26, 2026

The experience has been great with Kwikengage so far. Our onboarding POC Mr. Rajath was very thorough with everything, and kept us in the loop about all requirements, process, and any important information throughout the process. Whenever we feel stuck or need help with anything, he's very helpful & prompt. Overall very good experience!

Using app

About 1 month

Total reviews

1

Average rating

5.0

5 / 5 Share

Feb. 26, 2026

Had a great experience with KwikEngage integration on my Shopify store. I connected Google Meet for COD confirmation and checkout automation, and Vishnu Teja guided me really well throughout the setup. He explained everything clearly and helped arrange the complete flow smoothly. Very supportive and knowledgeable person. Highly recommend KwikEngage and their support team!

Using app

10 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Feb. 26, 2026

I had a smooth onboarding experience, POC Rajat was extremely helpful to setup and figure out everything.

Using app

31 minutes

Total reviews

7

Average rating

5.0

5 / 5 Share

Feb. 25, 2026

it was great experience with Gokwik team onboarding was very smoothly with Sweety.

Store

Oropé

Using app

37 minutes

Total reviews

2

Average rating

5.0

5 / 5 Share

Feb. 25, 2026

Wonderful support ...we are happy with the team

Using app

28 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Feb. 25, 2026

Extremely satisfied with the onboarding and all the services. Kartikey helped a lot throughout the process. Thanks

Store

GIVO

Using app

28 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Feb. 25, 2026

Rahul Kumar from KwikEngage team made our re-onboarding smooth and efficient. He was responsive, clear in his communication, and proactive in guiding us.

Using app

4 months

Total reviews

2

Average rating

4.5

5 / 5 Share

Feb. 24, 2026

Rahul Kumar from kwikEngage Support Team; my support experience with the concerned person was great. I'm completely satisified with the responses as they were directly to the point and the conversation was solution-oriented.

Using app

3 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Feb. 24, 2026

Vishnu Teja helped understand kwikengege and use it efficiently.

Using app

About 1 month

Total reviews

3

Average rating

5.0

5 / 5 Share

Feb. 23, 2026

Very smooth onboarding process from gokwik team specially Tanmay Toshniwal

Using app

5 months

Total reviews

4

Average rating

5.0

5 / 5 Share

Feb. 20, 2026

Huge thanks to Sweety Rai at Kwik! Setting up new systems can usually be a headache, but Ms. Sweety made it an absolute breeze. She was incredibly thorough during our training sessions and answered every question with clarity and a smile. It’s rare to find someone who is both a technical expert and a fantastic teacher. If you’re working with Kwik, ask for Sweety—she’s a total rockstar!

Using app

About 2 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Feb. 25, 2026

I'll agian would like to sincerely thank Rahul Kumar from the KwikEngage Support Team for his incredible support. He helped us patiently with all our Kwik Engage templates and flow setup, answering every question clearly and making sure everything worked smoothly. His guidance made the entire process much easier for us. Truly appreciate his professionalism, prompt responses, and calm approach throughout. Great support experience.

Using app

About 1 month

Total reviews

1

Average rating

5.0

5 / 5 Share

Feb. 19, 2026

GoKwik Engage is one of the best tools available for WhatsApp marketing, especially for eCommerce brands looking to improve customer communication and conversions. The platform offers a complete suite of features that make customer engagement seamless and highly effective. The integration with WhatsApp is smooth and reliable, allowing businesses to send automated messages, abandoned cart reminders, order updates, promotional campaigns, and personalized notifications without any hassle. The automation features are powerful and save a lot of time for marketing teams while improving response rates. What stands out most is the user-friendly dashboard and easy campaign setup. Even beginners can quickly understand how to create and run campaigns. The analytics and reporting features are also excellent, helping businesses track performance, engagement, and ROI in real time. Customer support and onboarding are top-notch. The team provides proper guidance and ensures everything runs smoothly from setup to execution. Overall, every service provided by GoKwik Engage is impressive — from automation and segmentation to analytics and support. Final Verdict: GoKwik Engage is a complete and highly effective WhatsApp marketing solution. Every service is excellent, and it’s a must-have platform for brands that want to boost engagement, recover lost sales, and build strong customer relationships through WhatsApp.

Using app

16 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Feb. 18, 2026

Had a very smooth and positive onboarding experience with Kartikey from GoKwik. He was extremely helpful in migrating us from our old software to GoKwik without any hassle. Kartikey also set up and made all our automations live seamlessly, ensuring everything was running perfectly from day one. Really appreciate his support, patience, and expertise throughout the process. Highly recommended!

Using app

44 minutes

Total reviews

1

Average rating

5.0

5 / 5 Share

Feb. 18, 2026

We had a great experience with Kwik Engage for our WhatsApp integration. From the initial setup to the final implementation, the entire process was handled smoothly and professionally. A special thanks to Sweety, the support executive, who guided us step-by-step from scratch, patiently explaining every detail and ensuring everything was configured perfectly. The onboarding was clear, timelines were maintained, and any queries we had were resolved promptly. Overall, the team made the complete WhatsApp integration seamless and stress-free, and we truly appreciate their dedicated support and expertise.

Store

Puriteo

Using app

About 2 hours

Total reviews

1

Average rating

5.0

5 / 5 Share

Feb. 18, 2026

VISHNU TEJA GOOD SUPPORT PROVIDED FROM THIS GUY AND VERY HELPFULL IN EACH AND EVERY QUESTIONS ASKED AND GIVE PERFECT RESOLUTION ON THE SAME.

Using app

2 days

Total reviews

2

Average rating

5.0

5 / 5 Share

Feb. 16, 2026

we started since last month it has automated our tasks and flow creation is also easy it helps in conversion also. i had connect with @akrati to resolve instagram flows it was resolved quickly.

Store

Evaraa

Using app

About 2 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Feb. 16, 2026

Great Support by Vishnu Teja for the brand onboarding!

Store

ZINARA

Using app

6 months

Total reviews

4

Average rating

4.8