All reviews

Rating Breakdown

  • 5
    97% (197 ratings)
  • 4
    1% (2 ratings)
  • 3
    0% (0 ratings)
  • 2
    0% (0 ratings)
  • 1
    2% (5 ratings)

Reviews with Text

  • 96% (196)
Review RSS Feed Review RSS Feed

5 / 5 Share

Feb. 9, 2026

Onboarding was really good and smooth.

Using app

24 minutes

Total reviews

1

Average rating

5.0

5 / 5 Share

Feb. 9, 2026

Onboarding was very smooth. Rajath was very helpful in the process. Looking forward to using the app!

Store

Kavana

Using app

18 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Feb. 9, 2026

Rahul Kumar from the GoKwik Engage Support Team has done an excellent job. He provides quick responses and has excellent knowledge of the system. Very supportive, professional, and efficient. Great experience working with him. Highly recommended!

Store

Devoko

Using app

3 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Feb. 9, 2026

I have interacted with Sweety Rai, for my onboarding process - Kwik Engage and Kwik Pass. She has got a lot of clarity and explains use cases in depth and with patience. The overall experience has been good. Their shopify integration and related features are better than other WhatsApp APIs... Recommend it for that. Thank you.

Using app

3 months

Total reviews

3

Average rating

5.0

5 / 5 Share

Feb. 9, 2026

Superb and very easy flow , Too much supportive team specially Rajath , every step and every flows explain clearly and nicely Thank you :)

Store

RUGSTAR

Using app

12 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Feb. 8, 2026

Exceptional Support Experience with Rahul Kumar We at Parkash Shoppe had a fantastic Support experience, thanks to Rahul Kumar from the GoKwik Support team. What truly stood out was his patience, clarity, and precision. There was no unnecessary back and forth — Rahul kept communication crisp, direct, and solution-focused. He helped us implement custom automation flows tailored to our business model, and explained everything step by step without overcomplicating it. Even during tight timelines, he was available when needed — including on WhatsApp in urgent cases. That kind of dedication and response time is rare these days. Having worked with support teams from other platforms before, I can confidently say that Rahul Kumar’s professionalism and ability to close issues quickly and cleanly gave us the smoothest support experience so far. Highly recommend GoKwik — and especially Rahul — if you’re serious about scaling with the right support team behind you. — Sanchit Mittal Parkash Shoppe https://www.parkashshoppe.com

Using app

7 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Feb. 7, 2026

Shivi helped fix our problem within 60 minutes. Great cx for customers and excellent support for us as well!

Using app

About 1 month

Total reviews

2

Average rating

5.0

5 / 5 Share

Feb. 7, 2026

Great support from Gokwik Engage Team specially Ms. Shivi Singh for her outstanding support. Expecting continous support from the team in future as well

Using app

4 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Feb. 6, 2026

Rajath Thankyou for the quick support, looking forward.

Using app

28 minutes

Total reviews

2

Average rating

5.0

5 / 5 Share

Feb. 6, 2026

Great UI. Onboarding was easy and smooth, thanks to Karthikey.

Using app

About 1 hour

Total reviews

2

Average rating

5.0

5 / 5 Share

Feb. 6, 2026

Love the support through out the process, very smooth integration and the system is also very helpful for business growth. Pakhi and team was helpful in fixing all the issues we had and now it's up and running.

Using app

23 days

Total reviews

8

Average rating

4.5

5 / 5 Share

Feb. 6, 2026

Super Quick Experience - Sweety Rai was super helpful and helped with all the onboarding issues.

Using app

11 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Feb. 6, 2026

Super smooth onboarding and instant revert from the team for any difficulty, speacial thanks to Sweety Rai for instant support and help.

Using app

3 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Feb. 5, 2026

Amazing experience entire team is so supportive. Tanmay took care of our integration and support he was so helpful and to the point. It all happened so quick and after a long time im happy things worked out well. Because in most cases after the sales the tech integration and onboarding takes a toll as we use multiple tools and apps we always ended up following up for weeks, but this one was so seemless. Thanks to Shreya and Shreshthi as well. Kudos and keep up the good job guys!

Using app

About 1 month

Total reviews

1

Average rating

5.0

5 / 5 Share

Feb. 5, 2026

KwikEngage has been quite helpful for us. The team is responsive and understands Shopify well. A special shoutout to Shivi - she helped us promptly with the hygiene check, identified gaps, and fixed a few things here and there without back-and-forth. Overall, a solid tool with a supportive team behind it.

Using app

About 2 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Feb. 10, 2026

We’ve had a good experience with KwikEngage so far. Recently, we raised a support ticket regarding template issues, and Rahul Kumar from their support team responded quickly and helped us resolve it. He also followed up with a call to make sure everything was sorted. We also had some issues with our catalog, and Shivi handled it really well. She was responsive, knowledgeable, and ensured the issue was properly resolved. Overall, the support has been prompt and helpful. Recommended if you’re looking for a WhatsApp-focused engagement and cart recovery solution.

Store

999Tee

Using app

20 days

Total reviews

7

Average rating

4.9

5 / 5 Share

Feb. 4, 2026

Fantastic experience with GoKwik! Big shoutout to Utkansha and Sweety Rai for their help.The onboarding for Kwik Checkout and KwikEngage was hassle-free and timely done, and the post-implementation support has been outstanding. Team is super quick to respond to any questions or issues we have. Truly a supportive partner to work with.

Using app

2 months

Total reviews

6

Average rating

5.0

5 / 5 Share

Feb. 4, 2026

Shreyas from Gokwik team is really helpful, He helped in all the onboarding process and described about everying.

Using app

3 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Feb. 4, 2026

Excellent Experience with KwikEngage! We had a great experience using KwikEngage. The platform is smooth, reliable, and very effective for customer engagement. Special thanks to Sweety Rai for her outstanding support—she was professional, responsive, and guided us clearly at every step. Highly recommended for anyone looking for a dependable engagement solution.

Store

Aryaki

Using app

About 1 hour

Total reviews

1

Average rating

5.0

5 / 5 Share

Feb. 4, 2026

best support from sweety rai

Using app

33 minutes

Total reviews

2

Average rating

5.0