KwikEngage: Whatsapp Marketing

I have interacted with Sweety Rai, for my onboarding process - Kwik Engage and Kwik Pass. She has got a lot of clarity and explains use cases in depth and with patience. The overall experience has been good. Their shopify integration and related features are better than other WhatsApp APIs... Recommend it for that. Thank you.

Superb and very easy flow , Too much supportive team specially Rajath , every step and every flows explain clearly and nicely Thank you :)

Exceptional Support Experience with Rahul Kumar We at Parkash Shoppe had a fantastic Support experience, thanks to Rahul Kumar from the GoKwik Support team. What truly stood out was his patience, clarity, and precision. There was no unnecessary back and forth — Rahul kept communication crisp, direct, and solution-focused. He helped us implement custom automation flows tailored to our business model, and explained everything step by step without overcomplicating it. Even during tight timelines, he was available when needed — including on WhatsApp in urgent cases. That kind of dedication and response time is rare these days. Having worked with support teams from other platforms before, I can confidently say that Rahul Kumar’s professionalism and ability to close issues quickly and cleanly gave us the smoothest support experience so far. Highly recommend GoKwik — and especially Rahul — if you’re serious about scaling with the right support team behind you. — Sanchit Mittal Parkash Shoppe https://www.parkashshoppe.com

Shivi helped fix our problem within 60 minutes. Great cx for customers and excellent support for us as well!

Great support from Gokwik Engage Team specially Ms. Shivi Singh for her outstanding support. Expecting continous support from the team in future as well

Rajath Thankyou for the quick support, looking forward.

Great UI. Onboarding was easy and smooth, thanks to Karthikey.

Love the support through out the process, very smooth integration and the system is also very helpful for business growth. Pakhi and team was helpful in fixing all the issues we had and now it's up and running.

Super Quick Experience - Sweety Rai was super helpful and helped with all the onboarding issues.

Amazing experience entire team is so supportive. Tanmay took care of our integration and support he was so helpful and to the point. It all happened so quick and after a long time im happy things worked out well. Because in most cases after the sales the tech integration and onboarding takes a toll as we use multiple tools and apps we always ended up following up for weeks, but this one was so seemless. Thanks to Shreya and Shreshthi as well. Kudos and keep up the good job guys!

KwikEngage has been quite helpful for us. The team is responsive and understands Shopify well. A special shoutout to Shivi - she helped us promptly with the hygiene check, identified gaps, and fixed a few things here and there without back-and-forth. Overall, a solid tool with a supportive team behind it.

We’ve had a good experience with KwikEngage so far. Recently, we raised a support ticket regarding template issues, and Rahul Kumar from their support team responded quickly and helped us resolve it. He also followed up with a call to make sure everything was sorted. We also had some issues with our catalog, and Shivi handled it really well. She was responsive, knowledgeable, and ensured the issue was properly resolved. Overall, the support has been prompt and helpful. Recommended if you’re looking for a WhatsApp-focused engagement and cart recovery solution.

Fantastic experience with GoKwik! Big shoutout to Utkansha and Sweety Rai for their help.The onboarding for Kwik Checkout and KwikEngage was hassle-free and timely done, and the post-implementation support has been outstanding. Team is super quick to respond to any questions or issues we have. Truly a supportive partner to work with.

Shreyas from Gokwik team is really helpful, He helped in all the onboarding process and described about everying.

Excellent Experience with KwikEngage! We had a great experience using KwikEngage. The platform is smooth, reliable, and very effective for customer engagement. Special thanks to Sweety Rai for her outstanding support—she was professional, responsive, and guided us clearly at every step. Highly recommended for anyone looking for a dependable engagement solution.

best support from sweety rai

We have migrated from Wati, for entire platform access. The dashboard is very useful and its super easy to use at affordable pricing. Vishnu Teja is the person who helped us in Onboarding, and been really helpful

Smooth Process and also our agent are the best guides for our website

it was a good experince team is very supportive and specially rajat who onboard me he is a decent guy very helpfull resolved all my queries and happy to onboard.

Great onboarding experience with KwikEngage. Tanmay was courteous, responsive, and very easy to work with throughout the process. The entire onboarding was smooth and well-structured. He proactively set up all the essential requirements for our business and was always open to making changes whenever we requested modifications. Overall, a hassle-free and efficient experience.