All reviews

Rating Breakdown

  • 5
    97% (241 ratings)
  • 4
    1% (2 ratings)
  • 3
    0% (0 ratings)
  • 2
    0% (0 ratings)
  • 1
    2% (5 ratings)

Reviews with Text

  • 97% (240)
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5 / 5 Share

Nov. 21, 2025

Great product and smoother on boarding process by Mr. Vishnu Teja.

Using app

11 days

Total reviews

9

Average rating

5.0

5 / 5 Share

Nov. 21, 2025

The onboarding process was seamless. The team was extremely supportive, and Tanmay addressed all our queries promptly and efficiently.

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TONOTO

Using app

18 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 20, 2025

A big thank you to Rahul Kumar from the KwikEngage Support Team! His guidance was truly invaluable — he patiently addressed every query and made the entire process smooth and stress-free. Rahul was extremely professional and ensured consistent follow-ups until the issue was completely resolved

Using app

2 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 20, 2025

Tanmay was excellent in helping us onboard onto the platform

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Maiva

Using app

2 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 20, 2025

Great experience with Tanmay! He is a very genuine person with a helpful and polite nature. He guided us at every step and made sure we understood everything clearly. Thank you, Tanmay! and very good experience with Gokwik products.

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Atri

Using app

6 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 18, 2025

Great experience with the team—excellent service, quick response, and smooth coordination throughout. A special thanks to Harshit Patil for handling everything so professionally and making the entire process hassle-free. Really satisfied with the overall work!”

Using app

About 1 month

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 12, 2025

Had an excellent experience with the KwikEngage Support Team, especially Rahul Kumar! He was incredibly professional, patient, and thorough — addressing every query and guiding us smoothly through the process. The best part? We barely had to follow up! Rahul ensured consistent communication and resolved everything efficiently before closing the ticket. Truly appreciate his support and dedication!

Using app

6 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Nov. 12, 2025

Thank you Tanmay Toshniwal Onboarding process was smooth. thank you so much ...

Using app

2 months

Total reviews

3

Average rating

5.0

5 / 5 Share

Nov. 11, 2025

A big thank you to Rahul Kumar from the KwikEngage Support Team! His guidance was truly invaluable — he patiently addressed every query and made the entire process smooth and stress-free. Rahul was extremely professional and ensured consistent follow-ups until the issue was completely resolved. He’s truly a gem at GoKwik! I’d strongly recommend KwikEngage to any brand looking to enhance customer experience and maximize conversions through WhatsApp marketing.

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Ayudiva

Using app

8 months

Total reviews

1

Average rating

5.0

1 / 5 Share

Nov. 10, 2025

Very bad service experience. Their charges are much higher compared to other WhatsApp API providers, claiming to offer “premium support,” but in reality, there’s no proper assistance. Every time you reach out, they just say “email the team” — and even then, no proper solution is provided. No call support, no timely response, and overall very poor service quality. Not recommended at all.

Using app

5 months

Total reviews

5

Average rating

4.0

5 / 5 Share

Nov. 7, 2025

I was facing difficulty in creating one segment. Rahul Kumar from KwikEngage Support Team helped me in creating the segment that I wanted to create within few minutes

Using app

3 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 4, 2025

Excellent Experience with Rahul Kumar from GoKwik Engage Support Team!

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Evora Greens (Aabhar Ventures Private Limited)

Using app

4 months

5 / 5 Share

Oct. 31, 2025

great and fast support service by Akrati Sharma

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Golens

Using app

About 2 months

4 / 5 Share

Oct. 31, 2025

The agents have been extremely helpful and responsive throughout the onboarding process. They have guided us patiently and made the setup smooth and easy to understand. The overall experience with the support team has been great. However, we faced a few issues during the trial period, which they have resolved. Overall, we truly appreciate the team’s constant assistance and professionalism..

Using app

14 days

Total reviews

3

Average rating

4.7

5 / 5 Share

Oct. 30, 2025

I recently got onboarded with KwikEngage, and the entire experience was absolutely smooth and professional. A special thanks to Manisha, who personally guided me through every step of the process. she was patient, responsive, and made everything so easy to understand. Their customer support and service quality are top-notch,quick responses, clear communication, and real results. I’m genuinely impressed with how well they handle clients and make the whole setup seamless.

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MECNEX

Using app

30 days

Total reviews

2

Average rating

5.0

5 / 5 Share

Oct. 30, 2025

Our experience with KwikEngage has been great! A big thanks to Manisha for her constant support — she’s always proactive, patient, and makes the whole process so much easier. She helped us build a lot of customized flows to meet our business goals and as well guided us through every step and helped us understand the platform.

Using app

2 months

Total reviews

5

Average rating

5.0

5 / 5 Share

March 10, 2026

We recently had a great support interaction with the GoKwik team, and we would especially like to acknowledge Rahul Kumar for the assistance provided. Rahul handled our query with remarkable professionalism and efficiency. His approach was extremely clear and structured, which made the entire process seamless. There was no unnecessary follow-up or confusion — everything was explained in a straightforward manner, and the required steps to address the template submission issue were implemented quickly. What impressed us the most was his responsiveness and deep understanding of the platform. It’s rare to come across support that is both technically strong and genuinely focused on resolving the issue without delays. Based on this experience, we truly appreciate the level of support offered by GoKwik. Rahul’s prompt assistance and expertise made the process smooth, and it reflects the reliability of the team behind the platform.

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tunez

Using app

11 months

Total reviews

3

Average rating

5.0

5 / 5 Share

Oct. 25, 2025

It’s a great initiative by Gokwik to provide customer support on Saturdays. I sincerely appreciate the prompt assistance from Sweety, Akriti, and Karthikey in resolving the issue efficiently and on priority.

Using app

About 1 month

Total reviews

1

Average rating

5.0

5 / 5 Share

Oct. 24, 2025

Customer service was exceptional by shivi and helped me explain the issues and why I was facing them and how to solve them

Using app

2 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Oct. 24, 2025

Vishnu Teja I had a great experience working with Vishnu from the Kwikenage support team. He was very responsive, knowledgeable, and patient in addressing all my queries. His prompt assistance and clear communication made the process smooth and hassle-free. Really appreciate his dedication and professionalism!

Using app

4 months

Total reviews

1

Average rating

5.0