All reviews

Rating Breakdown

  • 5
    97% (446 ratings)
  • 4
    2% (8 ratings)
  • 3
    0% (0 ratings)
  • 2
    0% (1 ratings)
  • 1
    1% (5 ratings)

Reviews with Text

  • 98% (452)
Review RSS Feed Review RSS Feed

5 / 5 Share

Dec. 2, 2025

Great app and great customer service through the chat. highly recommended !!!

Using app

About 2 hours

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 30, 2025

It is very convenient to use. The operation path is clear and straightforward. If you really encounter any problems you don't understand, the service team responds promptly and professionally, and can solve many problems.

Using app

About 1 month

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 26, 2025

Using app

6 months

Total reviews

1

Average rating

5.0

2 / 5 Share

Nov. 21, 2025

Love the app however when I deleted it by accident I had downloaded it back and ended up having to pay my billing cycle again even though I had 5 days ago.....

Using app

5 months

Total reviews

3

Average rating

4.0

Developer Reply

Hi, this is Emily from the LAI Support Team. We’re truly sorry for the inconvenience you’ve experienced, and I’d like to clarify your concern regarding the app subscription charges. Our app follows Shopify’s billing system, which means that when the app is uninstalled, the subscription is automatically cancelled based on Shopify’s policies. If you reinstall the app and subscribe again, a new bill will be generated for the new billing cycle. I’ve also reached out via email with a further solution for your case. Please feel free to reply to that email if you have any questions—we’re happy to help!

5 / 5 Share

Nov. 14, 2025

What an app, what a team and what a support. Parker is an absolute legend. He steps in every time we need support, no matter how complex is the request. This guy knows his stuff.

Store

Braneit

Using app

6 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 11, 2025

I was struggling with copying reviews but Emily from LAI Review gave exceptional customer service to help me with this issue allowing me to get back to my business operations faster with peace of mind.

Using app

About 1 year

Total reviews

3

Average rating

5.0

5 / 5 Share

Nov. 10, 2025

This Emily women was super helpful. i love you Emily

Using app

3 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Nov. 10, 2025

Thanks Doris for the help

Using app

12 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Oct. 30, 2025

I was struggling to show reviews on my collection pages, but Alena from LAI Product Reviews helped me fix everything fast! She was patient, kind, and very professional. Excellent app with amazing support I truly recommend it to every Shopify store owner!

Store

SWEVVA

Using app

3 months

Total reviews

8

Average rating

5.0

5 / 5 Share

Oct. 24, 2025

Me encanta esta app Súper fácil de usar y las reseñas se ven muy bien en mi tienda. Pude importar opiniones con fotos y eso hace que los clientes confíen más. Además, el soporte responde rápido. ¡La recomiendo totalmente!

Using app

12 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Oct. 24, 2025

Pretty awasome app with super easy functionality to import reviews from amazon etc Customer support is super active too..

Store

Tamoora

Using app

3 months

Total reviews

7

Average rating

4.9

5 / 5 Share

Oct. 21, 2025

Amazing App & Even Better Support! I’ve been using the LAI Product Reviews app for my Shopify store and I’m so impressed! It’s super easy to use, looks great, and really helps showcase my customer reviews beautifully. The best part is their customer support — they’re always quick to reply and genuinely helpful, answering every question with care. You can tell they really care about their users. Highly recommend!

Using app

3 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Oct. 21, 2025

Amazing! The customer support team are super quick to respond, very friendly & extremely professional. They have always solved my issue quickly so I can keep working on my store. They are great! Emily has helped me with importing & copying reviews and she is amazing.

Using app

5 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Oct. 20, 2025

Support was very efficient and quickly resolved my issue.

Using app

Over 1 year

Total reviews

1

Average rating

5.0

5 / 5 Share

Oct. 17, 2025

I’m really satisfied! The product quality is excellent and it feels great to use. Most of all, the customer service is friendly and quick to respond. I’ll definitely keep using this brand!

Using app

About 2 months

Total reviews

3

Average rating

5.0

5 / 5 Share

Oct. 16, 2025

O suporte deles é muito bom e bem rápido. A Emily traduziu todas as avaliações para mim

Using app

20 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Oct. 14, 2025

Very wonderful, she helped me a lot, and I am quickly grateful and thankful to her Emily

Using app

5 months

Total reviews

5

Average rating

5.0

5 / 5 Share

Oct. 12, 2025

App muito bom, experiência satisfatória de fácil acesso. Gostaria de estar elogiando também o suporte, equipe de colaboradores muito eficientes e simpáticos, em especial gostaria de agradecer ao @Jesse, que dentro de minutos me ajudou, muito obrigado mesmo!!

Using app

4 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Oct. 7, 2025

Great app and support.

Using app

About 2 hours

Total reviews

2

Average rating

5.0

5 / 5 Share

Oct. 5, 2025

I have been using Lai Products Review for a quite a while now. Its been really good and effective. There is a staff name Emily in the live chat, she has been a great help. Without her I don't think I will continue using this App. Very Helpful and Genuine. She is a great ASSET for the company!

Using app

3 months

Total reviews

1

Average rating

5.0