All reviews

Rating Breakdown

  • 5
    97% (465 ratings)
  • 4
    2% (8 ratings)
  • 3
    0% (1 ratings)
  • 2
    0% (0 ratings)
  • 1
    1% (6 ratings)

Reviews with Text

  • 98% (471)
Review RSS Feed Review RSS Feed

5 / 5 Share

Dec. 18, 2025

Great app but the best thing about LAI review is their tchat support ! reactive you always have a real human answer in the next few minutes. Tech team is also reactive. I've been bothered them so many times. Always kind. App works well also at a competitive price. Cam on !

Using app

10 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Dec. 17, 2025

If I could, I would give Emily 10 stars. She got out of her way to help us. Literally a week worth of work was done in an hour. We can not appreciate them enough. This is not the first time Emily helps us with impossible tasks. We are so grateful to have her in LA Review team.

Using app

3 months

Total reviews

3

Average rating

5.0

5 / 5 Share

Dec. 15, 2025

The service and platform is absolutely amazing , from front end or back end I find easy navigation throughout and also the service and help I get from here is 10/10 when it comes to rectifying problems. Highly recommended!

Store

Energix

Using app

5 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Dec. 10, 2025

Very good app for importing! They also give discounts if you have 2 stores. Recommended!

Using app

23 minutes

Total reviews

3

Average rating

5.0

5 / 5 Share

Dec. 10, 2025

Great Customer Service, Prompt response and quick Solution provided, Thanks Team

Using app

Over 2 years

Total reviews

3

Average rating

4.7

5 / 5 Share

Dec. 8, 2025

Great, easy to use and the help is really helpul, quick and easy.

Using app

About 1 month

Total reviews

1

Average rating

5.0

5 / 5 Share

Dec. 7, 2025

This app has been our best find for review management and advanced features. Their support team is extremely helpful—every technical issue we had was resolved quickly. We highly recommend this app to other small businesses!

Using app

17 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Dec. 6, 2025

Support is great, Doris was very helpful

Using app

About 1 year

Total reviews

9

Average rating

4.9

5 / 5 Share

Nov. 30, 2025

It is very convenient to use. The operation path is clear and straightforward. If you really encounter any problems you don't understand, the service team responds promptly and professionally, and can solve many problems.

Using app

About 1 month

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 28, 2025

The LAI Product Reviews Customer Support Team are amazing! They went above and beyond to help me copy reviews for my products without needing to upgrade my plan. Their response rate is fast and efficient. I was hesitant about upgrading, Doris from the Support Team was exceptional and understood my situation. She displayed genuine care to address my concerns, and I really appreciate her professionalism and effort to provide a solution. I highly recommend anyone building a shopify store to use the LAI Product Reviews App!

Using app

About 1 month

Total reviews

2

Average rating

5.0

5 / 5 Share

Nov. 26, 2025

Super useful, Alena helped me through my issue and got my problem fixed fast well keeping consistent communication.

Using app

About 12 hours

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 26, 2025

Using app

6 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 24, 2025

super

Store

Nadinya

Using app

3 days

Total reviews

2

Average rating

5.0

5 / 5 Share

Nov. 15, 2025

Excellent live chat agents!

Store

Civorae

Using app

About 2 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 14, 2025

What an app, what a team and what a support. Parker is an absolute legend. He steps in every time we need support, no matter how complex is the request. This guy knows his stuff.

Store

Braneit

Using app

6 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 13, 2025

The app is amazing! There is everything you need for a great look and reviews section! The customer support is great and always respond in 1-2 mins MAX! Emily is great and helped me resolve all of my difficulties within a MINUTE! I STRONGLY recommend this app!

Store

iPlux

Using app

--

Total reviews

2

Average rating

5.0

5 / 5 Share

Nov. 11, 2025

I was struggling with copying reviews but Emily from LAI Review gave exceptional customer service to help me with this issue allowing me to get back to my business operations faster with peace of mind.

Using app

About 1 year

Total reviews

3

Average rating

5.0

5 / 5 Share

Nov. 10, 2025

This Emily women was super helpful. i love you Emily

Using app

3 months

Total reviews

3

Average rating

5.0

5 / 5 Share

Nov. 10, 2025

I am very pleased to be using LAI in my store. And today I received excellent service from Kim; she was attentive and resolved my questions perfectly. Thank you.

Using app

About 1 month

Total reviews

2

Average rating

5.0

5 / 5 Share

Nov. 10, 2025

Thanks Doris for the help

Using app

12 days

Total reviews

1

Average rating

5.0