LAI Product Reviews App

I'm very happy with this app. 1. the customer center in the app gives me a detailed and friendly explanation. 2. they first inform and explain things that can help someone who is using this app for the first time. 3. they try to do their best to get things done even though it's late at night. 4. if something is a bit complicated to set up, the tech team will help me set it up personally. 5. for things that are more beneficial to my business that I can get from this app, they give me tips and help me set it up. Translated with www.DeepL.com/Translator (free version)

I had a few problems understanding how this Application worked, but nice Hillary was there, willing to help me at all costs... Amazing. I appreciated her professionalism and the way she helped me in French. Thank you Hillary.

love the app. good support when needed, they respond quick. the customer support person was Alena

I wouldn't hesitate in recommending this app to anyone looking for a review app for their store. Not only does it look great their customer service is impeccable. I had the pleasure of a very helpful assistant called Kim who was so polite and helpful. defiantly 5 stars deserved.

I’ve been using LAI Reviews, and it’s an amazing app for displaying customer feedback on my store. The interface is intuitive, highly customizable, and looks great on the site. What makes this app stand out is the exceptional support team. A special thanks to Alena, who provided outstanding assistance! She was patient, attentive, and ensured that my specific requests were handled perfectly. I had an issue with integrating reviews into a specific section, and she and her team resolved it quickly and professionally. I highly recommend LAI Reviews to anyone looking to enhance their store’s credibility and user experience!

I had an exceptional experience with the support team for this app. Doris, Emily, and Anthony (the developer) went above and beyond to help me. I needed assistance with modifying the mobile layout of the app, and they handled my request with incredible professionalism and kindness. Each of them promptly answered my questions and made sure I felt supported throughout the process. I’ve used many apps, but this one stands out not just for its features but for the outstanding customer service behind it. Every time I create a new store, this app is always the first one I install because I genuinely believe it’s the best in its category. I highly recommend it to anyone looking for a reliable and user-friendly solution backed by an incredible support team!

Atendimento ótimo, tive uma experiência ótima com um problema que tive, Doris meu deu todo apoio e atendimento.

This is very useful for importing reviews from Amazon and other sources. It's also nice that you can make the template for a CVS file if you don't want to use the paid version. I was watching a video that was an outdated version to try and find a certain setting and the support team reached out and asked if I needed any help. Emily guided me through all the settings I was looking for and answered every question I had. Would 100% recommend this app.

I had doubts and I went on contact support and Hillary from LAI team i pressume wrote to me back in ten seconds was amazing to see how promt and fast she helped me with the issue

Der Service ist bei dieser App mega. Über den Chat ist wirklich immer jemand present und hilft. Das habe ich schon lange nicht mehr so erlebt. Vielen Dank an Doris.

Good app, works good. Easy to setup. Very good customer service.

I am very satisfied with the service from LAI product reviews And I got an amazing service from Emily! She was super friendly and got a very quick response! Really happy with this service

I would recommend it to other because i had some problem with the import of amazon review to my store and Kim and Alena from customer support really help me, they even did the transfer for me from their side i didn't even need to do anything and all that in a question of minutes.

Amazon reviews import was down for maintenance, reached out for support just to try to understand till when and if they got an ETA but to my surprise support agent Alena made extra effort to assist and handle the imports for me offline so I didn't have to wait for maintenance to be over. amazing works

Alena was awesome , quick and understood my questions without much explanations. very very impressed.

I could not download reviews today as the Amazon site was down for maintenance, however the lovely ladies at LAI were so helpful. A little earlier in the day I had another issue seeing my reviews in my store and they promptly rectified the issue for me. They went above and beyond to assist me today. Good old fashioned customer service is still alive and well and LAI. I will continue to recommend this company moving forward. Thanks LAI Team - Annie

I highly recommend this app for dropshipping stores as it can import reviews from various sources. The best part is that it allows you to edit imported reviews that contain sensitive information (e.g., names of other branches). The customer service is excellent – Alena assisted me in manually importing Amazon reviews while the import service was temporarily unavailable.

The customer service team is great, especially Emily, who provides very timely service. Recommended!

I recently switched from Loox Reviews to Lai, and I couldn't be happier with the transition! The support from Lai has been absolutely top-notch—hands down the best I've ever received. A huge shoutout to Emily, who has been so attentive and supportive, and the dev team, especially Anthony, for going above and beyond to create a custom widget just for me! They customized it as a kind gesture, even though I'm not on the plan that typically includes customizations. No questions asked, just genuine support. Lai Reviews has truly set the bar for customer service, and I’m so glad I made the switch!

Just upgraded this app and came up with some problems, Anthony helped me with all my problems and solved them. Would recommend this a lot.