LAI Product Reviews App
All reviews
Emily is great supporter! Quick response, clear communication, and very helpful throughout the process.
L'application fonctionne extrêmement bien sur Shopify et son utilisation est simple. Elle permet de se sentir plus proche de ses clients. L'assistance est très réactive et propose facilement son aide.
Great app. Works well, and customer support is so quick and friendly. Really helpful when I was struggling to figure out how to add star ratings to a specific part of my web page. Highly recommend!
really helpful, even i face some issue, the online support people solve the problem very effective.. I give 5 star for the service ..
Emily was very helpful and quick to reply
Fast responses and most importantly solves my issues. Thank you Doris you are really good supporter.
fast and helpful customer service!
Gyors, kedves sgítségnyújtás Doristól
Had a small issue adding some code to my store, contacted support, Jesse answered the request, she was very helpful also super fast to fix the issue, overall LAI is quite an easy and seamless app to use have had no other issues.
The help department on Shopify is beyond exceptional. They take their time, use their professionalism to do the best job they can to get you the results you need. They spend over an hour assisting me with no hesitations or irritation. This is why we choose Shopify every time! Thank you to the entire staff you guys are the BEST!!!
Customer support is great. Emily was very quick and very helpful.
"The app works fine overall, but the star rating widget has a major flaw. If you choose to hide empty stars on products with zero reviews (so the store doesn't look bad), it completely removes the ability for new customers to write a review from the product page. And it still shows the stars but they are "The app works fine overall, but the star rating widget has a major flaw. If you choose to hide empty stars on products with zero reviews (so the store doesn't look bad), it completely removes the ability for new customers to write a review from the product page. You shouldn't have to display 0-star grey rows just to allow people to leave feedback. There should be an option to hide the empty stars but still keep a 'Be the first to leave a review' link. Right now, choosing a clean design hurts your chances of getting new reviews."out You shouldn't have to display 0-star grey rows just to allow people to leave feedback. There should be an option to hide the empty stars but still keep a 'Be the first to leave a review' link. Right now, choosing a clean design hurts your chances of getting new reviews." UPDATE: The support team reached out and pointed out a setting I had missed—and it totally solved the issue! Now, the empty stars are hidden so the store looks clean, new customers can now easily leave reviews for products with 0 reviews, The whole fix/clarification took just a couple of days, and I am genuinely impressed by their quick and helpful customer service. Upgrading my rating to 5 stars!
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