LangShop AI Language Translate
Translate Shopify Store | Multi Language & Multicurrency App
Rating
4.6
feedback
450
chart
#2,436
Reviews Over Time
App Ranking
Time spent using app
-
Less than an hour
3%
-
Less than a day
11%
-
Less than a month
29%
-
Less than a year
41%
-
More than a year
16%
Reviews Summary
LangShop has received mixed reviews from users. Positive aspects include excellent customer support, ease of use, accurate translations, and the ability to manage multilingual stores effectively. However, negative aspects highlighted by users include issues with translations, bugs in the app, slow site performance, and high pricing. Some users also mentioned problems with SEO and the app's impact on site speed.
Highlights
All reviews
Dec. 18, 2025
Caleb helped me very quickly to resolve my problem. Thank you very much to the support!
Hello, Thank you so much for your kind words! We’re glad Caleb was able to assist you quickly and resolve your issue. Your feedback is greatly appreciated, and we’re always here to help whenever you need us. Best regards, LangShop Team
Dec. 7, 2025
Hello Frederiksberg Møbler og Design Team, Thank you for taking the time to share your feedback — we truly appreciate it. Hearing from you helps us continue improving and delivering the best possible experience. If you encountered any issues along the way, please don’t hesitate to reach out. Our team is here for you 24/7 and always happy to assist. Best regards, LangShop Team
Dec. 6, 2025
I have totally no idea why it has 4.6 points. To everyone who is considering this app, I will NEVER recomend you to use it because you will get nothing except regrets. 1. It does not update automatically. When a copy on a certain place is updated, you need to go to Lang shop to translate or click "translate" to let the new translatio show up. 2. If a new product is published, the system is automatically copy copies of similar products, giving wrong information to customers. 3. If you want to export the data in batches, you can only choose 50 at one time, or click ONE by ONE which totally doesnt make sense at all. You cannot even just export all the products of one vendor. The system simply exports all products for you, even if you have already filtered something out. (The only way to export specific products is to click them one by one) 4. The Free API translator will give simplified Chinese on Traditional Chinese page. I asked the CS why, she told me because it is free, I cannot hope for quality. I think it is a totally wrong language and not the right time to even talk about quality. Sorry. 5. Last but not the least the CS is as disappointing as the app itself. Whenever we asked questions what we got is they will reflect to the developing team and get back to us by email. I started using this app for a few months and received "0" email replies. 6. I will want to rate "0" if this option exists.
Hi SOU・SOU netshop, Thank you for taking the time to share such detailed feedback. We’re truly sorry to hear about your experience and that our app has not met your expectations. We'd like to address each of your points to provide clarity: 1. Automatic updates You’re correct that the app does not auto-translate updated content. At the moment, automatic translation can only be enabled for newly created products and collections. Any later edits must be triggered manually from the user side. We understand this may be inconvenient and are actively exploring improvements. 2. New products translation Please let me clarify that new products are created in Shopify. If a new product is duplicated from an existing one and automatic translation is enabled for new products, Shopify sends us the duplicated information, and the translation is duplicated as well. Since automatic translation runs only once (at the moment the new product is created) it’s best to create new products from scratch instead of duplicating and editing afterward. 3. Export Currently it's not possible to select all products with a specific vendor, to our regret. We understand how this can be frustrating when working with larger catalogs and vendor-specific filtering. Please rest assured that this feature request has already been passed to our development team and they will be reviewing possible options on how to make it possible from our side 4. Japanese to Traditional Chinese translation We understand your concern about receiving Simplified Chinese on a Traditional Chinese page. Unfortunately, basic translation engines have significant limitations, including lack of support for several language combinations (for example, there is currently no support for translating Japanese → Traditional Chinese using the basic engine). For merchants who require precise language variants, especially Traditional vs. Simplified Chinese, we recommend using a pro translation engine to ensure correct results. 5. Customer support experience We sincerely apologize if our follow-up process fell short, this is not the experience we want to provide. If you’re open to it, we’d really appreciate another chance to assist you directly. We genuinely appreciate your detailed review. Even though your experience was not positive, your feedback helps us improve the app for all merchants. We take this feedback seriously and are continuously working on improvements based on user needs. If you’re willing, please reach out again and we’ll be happy to look into your specific setup and help resolve the issues you encountered. Best regards, Langshop team
Dec. 3, 2025
Our stores translations work very well since we use the app, and the team is always helpful and quick to respond!
Hello RL Members team! Thank you for the kind words! We're glad the app and our team are meeting your expectations. Your feedback helps us keep improving. If you ever need anything, we're here to help. Best regards, LangShop team
Nov. 26, 2025
Very disappointed with the service. There is no support provided even for Unlimited plan subscribers. I have raised a critical bug more than 12 hours ago, yet to get any revert or even ETA on revert. If you are planning to spend $500/month then I would recommend NOT to choose LangShop
Hello Myntra International team We're really sorry to hear about your negative experience. The team takes your experience very seriously, and we recognize just how urgent this matter is. Please know that your issue has been given the highest priority on our end. As soon as we had any update regarding ETA, we acted immediately—reaching out to you right away and providing you with a clear timeframe so you’d know exactly when to expect further updates on your situation. Please accept our sincerely apologies for all the inconveniences. We appreciate your feedback. It helps us improve the app and better support our users. Best regards, LangShop team
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