LangShop AI Language Translate
All reviews
The upgrade to Version 2 has been a total disaster for us. We can no longer use our export/import app Matixify. Trying to download our products using their export/import feature and it is estimating it will take at least 48 days to complete. So far it has been running for 4 days. We now have to get a new and better language app.
Hello! We've tried to contact you regarding the issue, but didn't get a response, Could you please check our e-mail and let us know about your decision? Thank you in advance!
Very bad experience, as after installing the app, customer support asked for staff account to see why the new version is not working, but i found later that a change in the HTML code of the original theme took place, so when i uninstall their app, i found the original theme text is completely flipped, and then i found the piece of code added for this reason, if it is intentionally or not, in all cases they should get my permission for any code change, also when i uninstall the app they should tell me and answer me that they changed the code
Hello. Thank you for your review. We are really sorry to hear that you had such a negative experience with the app. I'm sure our support team would have sorted out the situation with the Theme. Please contact us at [email protected] or via live chat at https://langshop.app/contact/store-owner and we'll do our best to improve your experience with us.
I have not had a good experience with this application and therefore do not recommend it. After uninstalling it is not possible to delete the code that the app adds to the store template. The solution they offer me is that I contact the team responsible for the development of the template so that they can solve the problem for me. Incredible solution.
Hi Paleobull, Thank you for the feedback! We always aim to deliver a great experience, and we are gutted when we don’t meet expectations. Thanks for taking the time to bring this to our attention. We will use the feedback to make us better and to ensure this doesn’t happen again. Kind regards, Langshop team
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