All reviews

Rating Breakdown

  • 5
    94% (671 ratings)
  • 4
    3% (22 ratings)
  • 3
    0% (3 ratings)
  • 2
    0% (2 ratings)
  • 1
    2% (17 ratings)
Review RSS Feed Review RSS Feed

5 / 5 Share

June 1, 2020

Incredible customer service! I am no IT whiz and was able to navigate the app. When I ran into trouble Langshop customer service was amazing.

Using app

3 months

Total reviews

1

Average rating

5.0

Developer Reply

Hello! Thank you very much for your kind feedback! It is a pleasure to be able to solve your cases and help set up your store.

5 / 5 Share

June 1, 2020

We used this app to do multiple languages as well as multiple currencies. In trying to get our European store live, if we ran into issues or if I had questions on how to do certain things. LangShop support jumped right in and took care of us to ensure we could get the store live on time. It's a great product with great support!

Using app

Over 1 year

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for leaving LangShop such a great review and sharing your experience with us. We appreciate your business and look forward to further developing new features and improve app translations. If you have additional questions, please write us to our email address at [email protected] or reach out to LangShop 24/7 live chat.

5 / 5 Share

May 31, 2020

Perfecta, te traduce el idioma y la moneda incluido en el checkout, maravillosa, y muy esperada por todos.

Using app

13 days

Total reviews

1

Average rating

5.0

Developer Reply

¡Muchas gracias por su revisión amable! Nos complace saber que Usted disfruta de la aplicación. Si hay algo que podamos hacer para mejorar su experiencia, escriba a nuestro Equipo de soporte en [email protected] o contáctenos a través de Live Chat. ¡Buena suerte para Usted y su negocio!

5 / 5 Share

Jan. 25, 2023

LangShop support is very responsive. Go with LangShop not just for the app, but for the excellent Customer Service: -Our shop is translated into 20 different languages, -LangShop gives us excellent customer service, -LangShop provides a service phone number you can call, -LangShop has repeatedly helped us successfully negotiate many hurdles. (Including tricky issues related to non-western character sets.) -LangShop coordinated Shopify support on our behalf and got us the combined support we needed. LangShop isn't just an app, but a Partner who will resolve issues and help your shop achieve your goals.

Using app

About 3 years

Total reviews

12

Average rating

4.1

Developer Reply

Thank you very much for using our app and for staying with us for such a long time. We plan to continue improving Langshop and hope that you enjoy it further.

5 / 5 Share

May 28, 2020

I have just set to this app and support team in live chat is helpfully and very fast to all... Thanks for this good app..

Using app

7 days

Total reviews

1

Average rating

5.0

Developer Reply

Thanks for your feedback! We are always glad to help you via email, live chat, phone, and other channels.

1 / 5 Share

May 25, 2020

awful, automatically translated everything in the store, overridden the theme language provided from the developer and replaced it with an awful automatic translation. app shouldn't be in the store at all.

Using app

About 8 hours

Total reviews

1

Average rating

1.0

Developer Reply

Hello, I'm sorry to hear that you encountered these problems while using our app. I'd like to highlight that you yourself can select what types of content should be translated. Please contact us as soon as possible at [email protected] or via Live Chat and we'll check the options to recover your original translation.

5 / 5 Share

May 25, 2020

Langshop as an incredible support team ! truly the best! Quick responses and will try their best to help you out!

Using app

About 1 year

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for your kind feedback! We hope that you'll enjoy the app and the service in the future.

5 / 5 Share

May 26, 2020

Produit intuitif et complet. Management réactif et efficace. Support à l'écoute et compétent. Je recommande vivement.

Using app

3 months

Total reviews

3

Average rating

3.7

Developer Reply

Bonjour, Merci pour votre avis. Pour le moment, LangShop ne peut pas traduire les méthodes de livraison en raison du problème se trouvant du côté de Shopify. Si vous avez des questions, nous sommes prêts à résoudre vos cas 24 heures par semaine. Cordialement, L'équipe LangShop

5 / 5 Share

July 11, 2020

This is my updated review , we get good support by Dayana. Thanks for help This is my updated review , we get good support by Dayana. Thanks for help

Using app

About 2 months

Total reviews

3

Average rating

3.7

Developer Reply

Hello, Thank you for your kind review. If you have any questions or need assistance, just let us know.

5 / 5 Share

May 23, 2020

Excellente application pour une fonctionnalité multilingue rapide et facile. Commutateurs personnalisables, bonnes opportunités de référencement. ⭐⭐⭐⭐⭐ 5/5 .

Using app

About 2 months

Total reviews

3

Average rating

5.0

Developer Reply

Thanks for your comment. We are glad to know that you enjoy the app. If there's anything we can do to improve your experience from it, please write to our Support Team at [email protected] or contact us via Live Chat.

5 / 5 Share

May 22, 2020

Great support!! It was more than I expected. The app is nice, but the support is worth more.I'm not good at English, but they understood and fixed the error perfectly.

Using app

Over 1 year

Total reviews

1

Average rating

5.0

5 / 5 Share

May 21, 2020

Live chat support is a game changer! Very good service, and it's so much better than weglot... automatic translation is very decent, and they'll help you to have a very professional website :)

Using app

Over 1 year

Total reviews

5

Average rating

5.0

1 / 5 Share

May 20, 2020

Very bad experience, as after installing the app, customer support asked for staff account to see why the new version is not working, but i found later that a change in the HTML code of the original theme took place, so when i uninstall their app, i found the original theme text is completely flipped, and then i found the piece of code added for this reason, if it is intentionally or not, in all cases they should get my permission for any code change, also when i uninstall the app they should tell me and answer me that they changed the code

Using app

9 days

Total reviews

1

Average rating

1.0

Developer Reply

Hello. Thank you for your review. We are really sorry to hear that you had such a negative experience with the app. I'm sure our support team would have sorted out the situation with the Theme. Please contact us at [email protected] or via live chat at https://langshop.app/contact/store-owner and we'll do our best to improve your experience with us.

5 / 5 Share

May 19, 2020

Great customer support! The App integrates both the Language and Currency translation very well. Daniel Caruso Leathers

Using app

3 months

Total reviews

2

Average rating

5.0

5 / 5 Share

May 21, 2020

The Best app for professional translate, also have THE BEST SUPPORT . افضل تطبيق لترجمة احترافية وبالاضافة دعم خدمة عملاء ممتاز جداً

Store

rozyana

Using app

4 months

Total reviews

15

Average rating

3.5

5 / 5 Share

Aug. 11, 2022

Great app! Saves a lot of time and money compared to hiring translators. Here and there some improvements can be made like always. I can definitely recommend this app to anyone wanting to offer in multiple languages and currencies. Their customer support is amazing and really goes into depth to find the cause of an issue. - - - - - - - - If you have technical difficulties they assist you asap and solve the error. Great customer Service. Thanks to Taras personally for fixing it so quickly.

Using app

Over 2 years

Total reviews

8

Average rating

5.0

5 / 5 Share

May 15, 2020

Awesome App and Awesome Customer Service with a super live chat system. Quick and Easy Translating features

Using app

About 4 years

Total reviews

2

Average rating

5.0

5 / 5 Share

May 14, 2020

Great customer support. Even if you have any questions about the settings, they will provide support carefully.

Using app

Almost 3 years

Total reviews

1

Average rating

5.0

5 / 5 Share

May 13, 2020

Excellent app for quick and easy multilanguage feature. Customizable switchers, good SEO opportunities.

Using app

13 days

Total reviews

2

Average rating

5.0

4 / 5 Share

May 11, 2020

The price is quite expensive but it's really perfect and working really well. Also translates the check out page what other applications can't really do. You can translate each page as you want, easy to use, and their support is powerful. Would just miss the functionality to translate with the app checkout x is that would be perfect.

Using app

About 1 month

Total reviews

1

Average rating

4.0