All reviews

Rating Breakdown

  • 5
    94% (670 ratings)
  • 4
    3% (22 ratings)
  • 3
    0% (3 ratings)
  • 2
    0% (2 ratings)
  • 1
    2% (17 ratings)
Review RSS Feed Review RSS Feed

5 / 5 Share

Nov. 1, 2023

Their response is always fast and they provide me with solutions when there are parts of my page that are not translated. I think this is great customer service.

Using app

About 19 hours

Total reviews

3

Average rating

5.0

Developer Reply

Hello team Exfigure. Thank you for the fantastic review! We put a lot of effort into making our product/service as customer-friendly as possible, so we are very happy to hear that you are enjoying it. Best regards, LangShop team

5 / 5 Share

Oct. 27, 2023

very fast and helpful support

Using app

11 months

Total reviews

1

Average rating

5.0

Developer Reply

Hello! Thank you very much for the appreciation of our app and customer service! We are really glad that the app meets your needs, we'll do our best to become better every day :) All the best, LangShop team

5 / 5 Share

Oct. 26, 2023

Langshop tech support is absolutely fantastic! Thanks so much for your help!!

Using app

2 months

Total reviews

3

Average rating

5.0

Developer Reply

Hello! Thank you very much for your feedback! It is very important for us that our users remain satisfied with our application and customer service! Please feel free to contact us with any question. We are here 24/7 :) Warm regards, LangShop team

5 / 5 Share

Oct. 11, 2023

Langshop is by far the best translation app out there. It is the only only that serve our needs. We have tested many others including Weglot and native Shopify features. Also they have live chat customer service that replies instantly to any issues you encounter.

Store

Bula

Using app

36 minutes

Total reviews

1

Average rating

5.0

Developer Reply

Hello! Thank you very much for the appreciation of our app and customer service! We are really glad that the app meets your needs, we'll do our best to become better every day :) All the best, LangShop team

5 / 5 Share

Oct. 1, 2023

I am very happy with the live chat support, there always online and very helpful. I am know using them on a second store, well worth it.

Using app

About 1 hour

Total reviews

1

Average rating

5.0

Developer Reply

Hello! Thank you for your high score. We hope that your business will grow and we'll get a pleasure to help you with translations on your third and forth stores in future ;) We are online for you 24/7. Best regards, Langshop Team.

5 / 5 Share

Sept. 29, 2023

Just perfect! I have never had better support.

Using app

12 months

Total reviews

3

Average rating

4.3

Developer Reply

Hi, CARDER AMSTERDAM ! Thank you for very much for the feedback and for the appreciation of our support team :) We are doing our best to provide the most efficient service. Warm regards, LangShop team

5 / 5 Share

Sept. 28, 2023

Using app

28 minutes

Total reviews

2

Average rating

5.0

Developer Reply

Hi, cerasonar! Thank you so much for the high score of our app! Please feel free to contact us any time if needed. We are here 24/7 at your service :) Best regards, LangShop team

5 / 5 Share

Sept. 21, 2023

I HAVE BEEN USING SHOPIFY SINCE 2019 AND I WANT TO SAY THAT THIS IS THE BEST SERVICE AND SUPER USER-FRIENDLY APPLICATION, THANK YOU VERY MUCH TO THE TEAM FOR YOUR WORK.

Using app

Over 2 years

Total reviews

6

Average rating

5.0

Developer Reply

Hello, dear MAKEY EU! Thank you very much for leaving such a positive review, it is much appreciated! We are happy to hear that you find our application useful and user-friendly. We will continue to improve our product and service to meet the needs of our customers! Best regards, LangShop app team

5 / 5 Share

Sept. 20, 2023

I want to start this review by saying that this app is 100% worth trying just for the dedicated support and the importance that the langshop team gives to any customer who encounters problems. I had a rather complex problem and it was resolved within 2 days by the team. Whereas other apps would blame shopify or other excuses( it happened to me). PRO list with things that I like at this app and why I continue to use it: -The translation quality, the app is super user friendly, it's the only app whose interface is easy to understand and where I don't get lost in the settings, also they use the same translation AI as the other apps, the part I like about this app is that it has DeePL integrated in it, which is super good for stores selling in countries with different languages. One thing to point out and note by me is that for the translation to be as accurate as possible you need to get the punctuation right and the product names not to be spelled out in capital letters, otherwise the AI will consider them brand names, the app will translate any word and phrase if you follow the simple rule above, otherwise you run the risk of it not being so accurate but the problem would be with the original content, not the translation. -It has a great design and lets you customize the language switch button as you want, I tried it on other apps but this feature was quite limiting, which is a plus for Langahop. -The cost I consider relatively cheap, considering that with only 30 dollars it translates for free in 5 languages and you have no limit to which words or characters it translates. -Customer support and customer care is 10 stars, they really care about their customers, which surprised me as they always helped me with different questions and queries. Cons arguments to use this app I didn't find, many say it translates slow (I find it quite ok, they translated 250 products in 8-10 hours). I from previous experiences with other apps it has about the same speed, but accuracy of translation is more important than speed for me, that's why for me I can't consider it a con, but it depends on each one, it's a subjective thing as one is willing to wait.

Using app

5 months

Total reviews

2

Average rating

3.0

Developer Reply

Hello LuxuryLight team, Your review made our day! Thank you for taking the time to share your experience with us in such detail and for rating us so highly. We value your input and are always happy to hear from our clients! Feedback like this especially motivates our team to develop and delight our users! We are glad that your experience is positive and that you rate the functionality of the application so highly. We have forwarded your comments to our team so they can enjoy the good vibes too! We look forward to serving you again in case of any questions or clarifications! Best regards, Langshop Team.

5 / 5 Share

Sept. 10, 2023

The best translator app I have ever come across. Everything works as it should and the support is unbelievably good! I have never experienced such good support.

Using app

About 1 month

Total reviews

4

Average rating

5.0

Developer Reply

Hello African Dreams! Thank you very much for such a high mark of our service! It's a pleasure to hear that you are satisfied with our app, as we always try to do our best in case of providing our customers the best experience possible. We are very pleased to know that you are also satisfied with our support level! We do our best to help our customers quickly and efficiently. Please don't hesitate to contact us again Best Regards, LangShop team

4 / 5 Share

Sept. 4, 2023

Ich arbeite mit Lang Shop schon länger und es macht, was es machen soll. Doch das beste ist der Support der funktioniert einwandfrei. Vor allem Lilia ist top und konnte meine Probleme schnell lösen.

Using app

Over 1 year

Total reviews

5

Average rating

4.4

5 / 5 Share

Nov. 15, 2023

The app is very well done. API integrations with translators such as Deep L and GTranslate are very useful for my company. If I may give some advice, it would be good to give the possibility to organize the glossary rules into categories and import the glossary rules via spreadsheet. Great Customer service, Max in particular resolved all our problems!!

Using app

5 months

Total reviews

1

Average rating

5.0

Developer Reply

Hi, Ksport-Combatarena! Thank you very much for your feedback! It means alot for us! We are trying to improve our app with every update and we are really happy to se that you are satisfied with the features that we're bringing in! Feel free to contact us if you will face any difficulties while using our app. Best regards LangShop team

1 / 5 Share

Aug. 14, 2023

L'assistance semble ne rien avoir a y faire a vos questions. Je ne conseille pas, en plus de répondre a coté de la plaque, ils ne donne pas de code d'intégration a leur clients. Ils demandent un tas de questions privées, ce n'est pas profésionnel.

Using app

24 minutes

Total reviews

5

Average rating

3.4

Developer Reply

Hello KURT DISCOUNT team. We are very sorry that you have such an impression about the work of our support team. We didn't have any intentions to make you feel uncomfortable. Let me note that our application does not provide any integration codes, it is only responsible for translating content from the default language to additional ones. The questions that the support team asks help to better understand your request for a more detailed answer. Please accept our sincere apologies if these questions were personal for you. Thank you for your feedback. All the feedback helps us to develop our app and improve our work. Best regards, Langshop Team.

5 / 5 Share

Aug. 2, 2023

I tested ten translation apps. When I saw Langshop was developed by Aheadworks I decided immediately to give it a try as their plugins for my old Magento store back in 2012 were always some of the best developed. Since inclusiveinc.org is a 501c3 certified nonprofit charity serving the most physically limited disabled individuals with no use of their hands and arms through our Shopify NPO account. I wanted to try to reach as many people in our niche market worldwide as possible. Because most of the solutions we provide, we are the single designer manufacturer and distributor. If we didn't create and provide them, they would not exist. The only way to do that is to translate our site content into many languages as possible. Langshop did that seamlessly for 20 languages . Combined with Shopify markets, sales of one specific product designed exclusively for disabled individuals with spinal cord injuries or other neurogenic disabilities increased 10x immediately. We have a few reports of babies born to couples that otherwise could not have a child. As they say sex sells especially when it's in your own language! But ultimately we've been able to reach and Inspire so many more people with our content and solutions so they can see a future filled with possibilities that lets them develop a perspective of capability and find or discover their own unique purpose. Thank you Aheadworks. This review is not supported or solicited. Aheadworks is not a sponsor.

Using app

About 1 year

Total reviews

4

Average rating

4.5

Developer Reply

Hello, Inclusive Inc ! Thank you for taking a minute to leave such a positive review and sharing your story of using LangShop! We are very happy to know that you are satisfied with our application and find it useful for your business. It means a lot for us and helps us to improve our app! All our team highly appreciate you being our customer and we hope that this good experience will stay with you throughout your stay at LangShop. Please, don’t hesitate to get in touch with our customer service team at any time, and they will be happy to help you out. Best Regards, LangShop team

4 / 5 Share

July 15, 2023

The application is very complete and is very valid. I ask the team to delete the codes of the app because I have uninstalled it and I am going to reinstall it later. I need the technical service to delete all the app code in my template.

Using app

4 months

Total reviews

1

Average rating

4.0

Developer Reply

Hello! Thank you for leaving a review! We are always happy to help :) Our support team has already replied to your query, we are looking forward to hearing from you. Kind regards, Langshop Team

5 / 5 Share

July 14, 2023

Wir sind mit der App super zufrieden. Vieles ist selbsterklärend, einige Einstellungen brauchten etwas Beschäftigung damit, aber der Support ist herausragend. Ich kann gar nicht glauben, dass das ein Bot sein soll. ;-) Das eine oder andere muss manuell korrigiert werden, aber das ist sicher bei jeder Translation App so. Der Preis ist auch fair. Alles in allem: Klare Empfehlung, würde keine andere App mehr ausprobieren wollen.

Using app

2 months

Total reviews

6

Average rating

5.0

Developer Reply

Hello Nu-business Team! We highly appreciate your wonderful feedback ;) Sincerely hope, that app will bring you happiness and be useful all the time. Best regards, Langshop Team.

5 / 5 Share

June 19, 2023

WOW!! The Support ist fantastic. SOOO fast and he really helped me a lot (probs to Max:) ) He knows what he is doing and does ist so good. Well done!

Using app

About 2 months

Total reviews

2

Average rating

3.0

Developer Reply

Hi team Trandive! Thank you for the fantastic review! We put a lot of effort into making our service as user-friendly and the its team as professional as possible. We truly appreciate your feedback and are always striving to improve. Warm regards, LangShop team

5 / 5 Share

June 19, 2023

A highly proactive team looking for the best solutions for your online store. The team of developers did a wonderful job on my site! Thank you!

Using app

Over 1 year

Total reviews

3

Average rating

5.0

Developer Reply

Hello, My Mini Buddies team! Thank you for the high-score feedback :) We strive to excellence and hope that Langshop always bring you joy. Our support team is online 24/7 for you. Best regards, Langshop team

2 / 5 Share

June 13, 2023

Great Support, very reactive and for once, problem solvers ! I'm still discovering the app before publishing new languages but the app looks great so far, very imporessed. ERRATUM: Support is very reactive but the app was a complete waist of time in my case : it takes forever to translate, glossary functions and export/import functions didn't work.

Store

HEDONY

Using app

8 days

Total reviews

2

Average rating

3.5

Developer Reply

Hello! Thank you for bringing this to our attention. We apologize that our service did not satisfy your expectations.. Please feel free to reach out to our support team with any further comments, concerns, or suggestions you wish to share. We would love to make things right if you give us another chance. Best regards, Langshop Team.

5 / 5 Share

June 6, 2023

App work well, fantastic support always available. Best Traslate app.

Using app

8 days

Total reviews

6

Average rating

3.7

Developer Reply

Hi F&P CRASH SRLS ! Thank you for such a great review. Glad to hear that you are satisfied with our app! Always happy to help :) Warm regards, LangShop team