All reviews

Rating Breakdown

  • 5
    95% (2,804 ratings)
  • 4
    2% (65 ratings)
  • 3
    0% (8 ratings)
  • 2
    0% (5 ratings)
  • 1
    1% (19 ratings)
Review RSS Feed Review RSS Feed

5 / 5 Share

Sept. 14, 2023

Love layout hub! They have so many theme options as well as customizable blocks to choose from. Caroline from customer support is also amazing, she fixed my problem within 10 minutes. Would definitely recommend Thank you!

Using app

About 1 year

Total reviews

7

Average rating

5.0

5 / 5 Share

Sept. 13, 2023

Very good and easy to use app. Service is almost amazing, was able to resolve my issue quickly.

Using app

Over 1 year

Total reviews

1

Average rating

5.0

5 / 5 Share

Sept. 13, 2023

Wide range of accessibility, really responsive support. Thank you for the help Coraline.

Using app

About 2 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Sept. 10, 2023

I love using LayoutHub. It's very easy to use and helps me add extra pages with professional looking designs. It's definitely worth trying! And the support team is very responsive and skilled!

Using app

4 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Sept. 9, 2023

First, let me say that I have been struggling to get my Shopify theme just right! I found Layouthub through a colleague and it has been a game-changer for me! I hit a little snag on the tech side and Caroline came through and fixed my issue in a flash! Thank you again, Caroline!!!

Using app

About 1 month

Total reviews

1

Average rating

5.0

5 / 5 Share

Sept. 9, 2023

Sehr nützliches Tool welches dafür sogt auch die Nebenseiten proffessionell zu gestalten. Der Kundensupport ist auch echt sehr Gut, deswegen 5 Sterne von mir

Using app

3 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Sept. 7, 2023

I've loved using LayoutHub for the past few years to make Shopify more usable. I reached out to support recently and Caroline helped me immediately with a problem I had with custom code on one of my pages, which hasn't been the case with other apps I use on Shopify.

Using app

Over 1 year

Total reviews

2

Average rating

3.0

5 / 5 Share

Sept. 7, 2023

Beneficial customer support, they try their best to make satisfaction for people who uses app

Using app

4 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Sept. 5, 2023

Very easy to use!

Using app

About 18 hours

Total reviews

1

Average rating

5.0

5 / 5 Share

Sept. 5, 2023

I installed the app, but later decided not to use it. Support was very helpful and quick to respond in making sure the app was uninstalled correctly. Thank you for providing great service!

Using app

2 months

Total reviews

9

Average rating

3.7

5 / 5 Share

Aug. 31, 2023

I spent most of my day building my first website using Shopify. It was a bit stressful as a beginner, but the good thing is that Andy from LayoutHub fixed some of the issues I encountered. Without him, I wouldn't have known how to move forward to make this website successful and beautiful. Andy responded so quickly with immediate solutions. Thank you, Andy!

Using app

8 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Aug. 29, 2023

I will recomend this app as here is the best supporting staff i've ever seen. The respected team member Caroline helps me a lot. However you please add the text typography option to the editing heandles. Thanks Umar Joya!

Store

My Store

Using app

5 days

5 / 5 Share

Aug. 29, 2023

Have contacted twice for different setting changes requirement and it has been resolved as requested. Good experience so far.

Using app

6 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Aug. 28, 2023

Eine wundervolle App zum schnellen, individuellen gestalten des Shops. Die Auswahl ist riesig und mit wenigen klicken hat man eine tolle, individuelle Seite gestaltet. Wenn man Hilfe benötigt ist der Kundenservice immer sofort zur Stelle und versucht so schnell wie möglich zu helfen und das Problem zu lösen. Ich kann Caroline von LayoutHub nur empfehlen, sie ist sehr geduldig und immer freundlich wenn man Hilfe benötigt.

Store

Shop

Using app

Over 1 year

Total reviews

23

Average rating

5.0

5 / 5 Share

Aug. 28, 2023

I've stumbled upon an app that has completely elevated my website creation process. Not only does it offer sleek and customizable design layouts, but its standout feature is the impeccable customer service. The app's design templates enabled me to craft stunning websites with ease, thanks to its user-friendly interface. What truly impressed me, however, was the customer service. The response time is astonishingly quick, and they don't just fix issues – they are dedicated to ensuring that your concerns are fully resolved. In short, if you're looking for an app with exceptional design options and unbeatable customer service, this is it. It has transformed my website creation journey, and I can't recommend it enough.

Using app

2 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Aug. 27, 2023

This app is amazing! It's transformed by shopify store and thank you Andy for all of your help - I had some teething issues but they responded to me within minutes.

Using app

13 days

Total reviews

4

Average rating

5.0

5 / 5 Share

Aug. 25, 2023

This tool is really good, it can make a great page, it is worth recommending

Using app

5 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Aug. 20, 2023

Great product, works very well and easy to use. Support are always there and very very helpful. Highly recommend.

Using app

4 days

Total reviews

2

Average rating

5.0

1 / 5 Share

Sept. 6, 2023

Please read it all, I took time inform you so you don't make my mistake. Terrible app. Avoid at all cost. Will not recommend do not fall into 5 star reviews. It keeps breaking: break my add to cart, break my bundle app, mobile version slide to the side. I lost a lot money and conversions. Yes, they made me a free month, but i lost conversions so it is more money than 15$. It keeps breaking. It takes so long for fix a single thing. Some customer agents ignore you, some of them break your website on purpose i guess, because it has some other problem once they fix one problem. They have been changing my product page, and description photo without me realising it. they are so sneaky be super duper careful. THIS IS TERRIBLE APP! HELP YOURSELF AND DON'T USE THEM!!!! EDIT: I had an issues back to back with theme customisation app - layouthub. On entire website add to cart didn't work at all, it was clearly an issue from that app. I was running a campaign and there was no conversion on that at all. So I lost money and they agreed to compensate that once i showed them my ad spend. they said they gonna refund me on my next payment. Payment came, i paid and now they are denying to refund me. I had issues back to back from this app. And recently i had another issue that my entire cart wasn't working at all and they were reluctant to solve and took so long and had no sales and lost 65$ on ad spend. they don't hold themselves accountable for the issues and lost caused from their app. They think I continuously request a refund from them, Dilys (customer support) says I'm demanding money from them for nothing. I'D LIKE TO INFORM ALL FELLOW MERCHANTS ON SHOPIFY TO AVOID USING THIS APP AND BEING IN MY SITUATION. and they think it is okay and show a arrogant and rude behaviour to customers. Type of behaviour and work ethics they have is unbearable. I wish I didn't use this app for my website.

Using app

5 months

Total reviews

2

Average rating

3.0

5 / 5 Share

Aug. 18, 2023

Thank you Caroline - you helped me resolve my issue really fast and easily. She also helped remind me how to do something else, which was great.

Store

Arloe

Using app

Over 2 years

Total reviews

1

Average rating

5.0