All reviews

Rating Breakdown

  • 5
    96% (1,282 ratings)
  • 4
    2% (31 ratings)
  • 3
    0% (5 ratings)
  • 2
    0% (2 ratings)
  • 1
    1% (10 ratings)

Reviews with Text

  • 98% (1,297)
Review RSS Feed Review RSS Feed

5 / 5 Share

Oct. 21, 2024

Customer service quickly solved my problem. The page is easy to edit with various templates.

Store

Sinocmp

Using app

Over 1 year

Total reviews

5

Average rating

5.0

Developer Reply

Dear Kayla We would like to express our sincere gratitude for taking the time to review our services. Your feedback is invaluable to us, and we greatly appreciate your support. Once again, thank you for choosing our services and for sharing your thoughts with us. We look forward to serving you again soon. Duke | LayoutHub Customer Support

5 / 5 Share

Oct. 17, 2024

Duke The best customer service I have and I feel very relieve when I speak to him as he is creative and will always come up with ideas and good solutions to help me. It ended all my nightmares! The team is great but I must say Duke stands out the most. The customer service on this site is fantastic and I hope you all can move your app to square space!

Using app

1 day

Total reviews

1

Average rating

5.0

Developer Reply

Dear Kym, Thank you so much for your fantastic review! We're delighted to hear that you’re enjoying the app and that it’s been helpful for your needs. It’s always great to hear when our customers are satisfied, and your feedback really means a lot to us. If you ever need any assistance or have suggestions on how we can make the app even better, don’t hesitate to let us know. We’re here to support you every step of the way! Thanks again for your kind words and for choosing LayoutHub! Best regards, Duke | LayoutHub Customer Support

5 / 5 Share

Oct. 11, 2024

Amazing customer service. Fixed my query within a minute!!!

Using app

About 1 month

Total reviews

12

Average rating

5.0

Developer Reply

Dear Sanjana We would like to express our sincere gratitude for taking the time to review our services. Your feedback is invaluable to us, and we greatly appreciate your support. Once again, thank you for choosing our services and for sharing your thoughts with us. We look forward to serving you again soon. Duke | LayoutHub Customer Success Team

5 / 5 Share

Oct. 7, 2024

I've been using LayoutHub for two websites now, and it has been an absolute game-changer for both! The platform completely transformed my profiles, making my sites look more professional and visually appealing. It’s user-friendly and offers so many great design options that helped me achieve exactly what I wanted. What truly sets them apart is their customer service. They are always incredibly responsive and go above and beyond to help with any questions or issues. Today, I had the pleasure of working with Cass, and she was amazing! She was so patient and kind, ensuring all my concerns were addressed and guiding me through the process. Her support truly made the experience seamless. Highly recommend LayoutHub to anyone looking to elevate their website!

Store

My Store

Using app

--

Developer Reply

Dear Lucile, Thank you for your detailed feedback regarding our services. We deeply value the trust you place in us and sincerely appreciate your willingness to share your thoughts. Your insights are vital for us to enhance our offerings and ensure our services meet your expectations. We are dedicated to continuously improving our services and your feedback is instrumental in guiding our efforts. Thank you for your continued support and patronage. We eagerly anticipate serving you again soon. Sincerely, Cass | Layouthub Customer Success Team

5 / 5 Share

Oct. 1, 2024

Thanks Cass so much for helping me, all problems were solved quickly

Using app

3 minutes

Total reviews

7

Average rating

5.0

Developer Reply

Dear Nam, We would like to express our sincere gratitude for taking the time to review our services. Your feedback is invaluable to us, and we greatly appreciate your support. Once again, thank you for choosing our services and for sharing your thoughts with us. We look forward to serving you again soon. Cass | Layouthub Customer Success Team

5 / 5 Share

Sept. 28, 2024

Very helpful customer service! instant help and go beyond and further to help

Using app

Almost 4 years

Total reviews

2

Average rating

4.0

Developer Reply

Dear Jocelyn, We would like to express our sincere gratitude for taking the time to review our services. Your feedback is invaluable to us, and we greatly appreciate your support. Once again, thank you for choosing our services and for sharing your thoughts with us. We look forward to serving you again soon. Duke | Layouthub Customer Success Team

5 / 5 Share

Sept. 27, 2024

Customer Service is top notch! I'm really tech savvy and have made lots of sites over the years. Installed this app and loved the options. However, one section wasn't showing on the site the same as it was on the editor/draft page. I logged into the Chat service, got a rep within seconds and in less than a couple minutes Duke found the issue and fixed it. I almost couldn't believe it! If I hadn't gotten that help, I probably would have moved to a different app for layouts. That fast assistant made a customer out of me!!

Using app

About 1 hour

Total reviews

1

Average rating

5.0

Developer Reply

Dear Tracy, Thank you so much for your kind words! Your satisfaction is our top priority, and we're excited to continue supporting you with LayoutHub. If you need further assistance, please contact us. we will do our best to assist you. Looking forward to more great experiences together! Best regards, Duke| LayoutHub Customer Success Team

5 / 5 Share

Sept. 26, 2024

easy to use numerous layouts to use clear instructions and the greatest, on spot support with kindness you must try!

Store

SweMoc

Using app

About 1 month

Total reviews

3

Average rating

5.0

Developer Reply

Dear SweMoc, Thank you for leaving such a wonderful review! We’re thrilled to hear that LayoutHub has met your expectations and helped you achieve your goals. Our team at LayoutHub is dedicated to providing easy-to-use, powerful tools to help businesses like yours create beautiful, high-performing pages. Your positive feedback means a lot to us and encourages us to continue delivering the best experience possible. If you have any questions or need further assistance, please don’t hesitate to reach out. We truly appreciate your support and look forward to working with you again. Best regards, Donald Customer Support Team LayoutHub

5 / 5 Share

Oct. 1, 2024

Very helpful. thank you!

Store

Everist

Using app

Over 2 years

Total reviews

3

Average rating

3.7

Developer Reply

Dear Mr. James, Thank you so much for your kind words! Your satisfaction is our top priority, and we're excited to continue supporting you with LayoutHub. If you need further assistance, please contact us. we will do our best to assist you. Looking forward to more great experiences together! Best regards, Duke| LayoutHub Customer Success Team

5 / 5 Share

Sept. 24, 2024

Jesse did an excellent job helping me when I had an issue with layout hub. It was a very fast response and Jesse quickly got this resolved. Thank you very much.

Using app

About 4 years

Total reviews

3

Average rating

5.0

5 / 5 Share

Sept. 16, 2024

I've been using this application to design my web layout, and I can't say enough good things about it! The platform is intuitive and easy to navigate, but what really stands out is the amazing customer support. Cass, in particular, has been an absolute gem—always willing to help whenever I need it. His responsiveness and attention to detail have made the whole experience even better. Highly recommend this app for anyone looking for a seamless and supportive design tool!

Using app

17 minutes

Total reviews

4

Average rating

5.0

Developer Reply

Dear Nha An, Thanks for the review you left for our app. Your feedback means a lot to us, and we greatly appreciate your trust in choosing our app. We look forward to supporting you again in the future and providing you with exceptional service. Cass | LayoutHub Customer Success Team

5 / 5 Share

Sept. 15, 2024

Duke helped me so much! I really appreciate the fast help i get with layout hub

Using app

11 days

Total reviews

2

Average rating

5.0

Developer Reply

Hi Isabelle, Thanks for the review you left for our app. Your feedback means a lot to us, and we greatly appreciate your trust in choosing our app. We look forward to supporting you again in the future and providing you with exceptional service. Duke | LayoutHub Customer Success Team

5 / 5 Share

Sept. 4, 2024

Great software and shopoify perfectly adapted, customer service Cass very patient to help me solve my doubts, serious and responsible. Recommend everyone to use this software, very good!

Using app

About 3 years

Total reviews

1

Average rating

5.0

Developer Reply

Dear Suli, I'm Cass from support team. Thank you so much for your kind words. If you have any more feedback or suggestions, feel free to share them with us. We appreciate your recommendation and look forward to serving you even better in the future. Best regards, Cass | LayoutHub Customer Success Team

5 / 5 Share

Sept. 3, 2024

Sehr guter Support bei Fragen, danke!

Using app

About 10 hours

Total reviews

4

Average rating

5.0

Developer Reply

Hi Eva, Thanks for the review you left for our app. Your feedback means a lot to us, and we greatly appreciate your trust in choosing our app. We look forward to supporting you again in the future and providing you with exceptional service. Duke | LayoutHub Customer Success Team

5 / 5 Share

Sept. 3, 2024

Cela fait maintenant une semaine que j'utilise cette application pour créer ma boutique. L'application est très intuitive et facile d'utilisation. J'ai eu un souci de mise en page et "Cass" du service client m'a été d'une plus grande aide. Il a été très réactif, sympa et professionnel. Il m'a réglé mon souci rapidement et m'a rassuré. Je recommande à 100%. L'application est très bien et fiable et le service client est au top ;)

Store

Ma boutique

Using app

2 days

Developer Reply

Dear Ma boutique, Nous tenons à vous exprimer notre sincère gratitude pour avoir pris le temps d'évaluer nos services. Vos commentaires nous sont précieux et nous apprécions grandement votre soutien. Une fois de plus, merci d'avoir choisi nos services et d'avoir partagé vos réflexions avec nous. Nous avons hâte de vous servir à nouveau bientôt. Cass | Équipe de réussite client de Layouthub

5 / 5 Share

Aug. 30, 2024

Using app

Over 4 years

Total reviews

3

Average rating

5.0

5 / 5 Share

Aug. 22, 2024

Using app

Over 3 years

Total reviews

3

Average rating

5.0

Developer Reply

Hi Kristel, Thanks for the review you left for our app. Your feedback means a lot to us, and we greatly appreciate your trust in choosing our app. We look forward to supporting you again in the future and providing you with exceptional service. Duke | LayoutHub Customer Success Team

5 / 5 Share

Aug. 18, 2024

The best customer support i've ever had, very open to helping me with everything that i need and very friendly, overall a really great extension!

Using app

About 3 years

Total reviews

1

Average rating

5.0

Developer Reply

Hi there, Thanks for the review you left for our app. Your feedback means a lot to us, and we greatly appreciate your trust in choosing our app. We look forward to supporting you again in the future and providing you with exceptional service. Duke | LayoutHub Customer Success Team

5 / 5 Share

Aug. 15, 2024

This app has added a ton of creativity to our website without spending a whole lot of extra time with custom code. And the customer service is really helpful!

Using app

Over 1 year

Total reviews

5

Average rating

5.0

Developer Reply

Hi Brandy, I'm Cass from Layouthub. Have a great day ! Thank you for the kind words! Positive feedback like yours motivates us to continue providing excellent service through our chat support. Cass | Layouthub Customer Success Team

5 / 5 Share

Aug. 13, 2024

Donald was awesome and helped me with my issues immediately. would recommend!!

Using app

6 days

Total reviews

2

Average rating

5.0

Developer Reply

Dear Your Organic Bedroom , I hope you're doing well. I wanted to thank you for choosing LayoutHub to build your online store. We're delighted to have you as part of our community! At LayoutHub, we're committed to helping you create a beautiful, functional website with ease. If you have any feedback or need assistance, please feel free to reach out. We're always here to support you. Thank you once again for trusting LayoutHub. We look forward to seeing your store thrive! Best regards, Donald LayoutHub Team