LayoutHub ‑ Easy Page Builder
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Muy buena solución para landing pages y muy buen soporte por chat, hasta me hicieron unos cambios en la plantilla para poder usarla.
Hi there, It's Dominique here from Layouthub support team, thank you for spending time leaving us a meaningful review, please don't hesitate to contact anytime you need support, we're there 24/7. Best regards, Dominique
Very good Must use apps Easy to work with without coding
Dear, I'm Duke from support team. Thank you so much for taking the time to leave us a rating! We truly appreciate to know that you had a positive experience with our product/service. If you ever have any feedback or suggestions, feel free to share them with us. We're here to ensure your continued satisfaction. Thanks again for choosing us! Best regards, Duke | Customer Success Team
Really useful and templates looks high-class! I really like and will use it in future^^ And i also want to thank Duke! He is patient and warm and willing helper to do the work! I think should increase his salary!
Dear, I'm Duke from support team. Thank you so much for taking the time to leave us a rating! We truly appreciate to know that you had a positive experience with our product/service. If you ever have any feedback or suggestions, feel free to share them with us. We're here to ensure your continued satisfaction. Thanks again for choosing us! Best regards, Duke | Customer Success Team
Dear, I’m Sophie. Have a great day! Thanks for sharing your review for our app. The support team is available 24/7, so feel free to get in touch anytime you need it. Sophie | Customer support team
I would definitely recommend this app to anyone who is not computer or should I say app save. Jesse was an excellent support team member. He fixed my problem in a few minutes which took me days and still hadn't figured it out. Jesse, you are truly a lifesaver for time. Thanks again!!
It's great , Love thiss
Really helpful and quick. Was able to solve all issues for me in a short space of time
Hi there, It’s Dominique here from LayoutHub support team. Hope you have a nice day, thank you so much for spending time leaving us a meaningful review. It means a lot to us, please don’t hesitate to contact us anytime you need help. BR Dominique
Absolutely thrilled with the LayOut Hub app on Shopify! As a newbie in website building, I couldn't have asked for a better tool. The Pro plan is worth every penny – not only does it offer fantastic features, but the team's support is exceptional. Sophie and Jesse were absolute lifesavers! Whenever I encountered hurdles or had questions, they were right there to assist, responding promptly and providing real-time solutions. Duke deserves special recognition though – he walked me through troubleshooting multiple components, patiently guiding me every step of the way. With LayOut Hub, website building has become a breeze. Highly recommend to anyone looking to create a professional and polished site with ease!
Dear, I'm Duke from support team. Thank you so much for taking the time to leave us a rating! We truly appreciate to know that you had a positive experience with our product/service. If you ever have any feedback or suggestions, feel free to share them with us. We're here to ensure your continued satisfaction. Thanks again for choosing us! Best regards, Duke | LH Customer Success Team
Your customer service is great!
The chat support people are very helpful. :)
Wow this app is bad. I would love to give it zero stars but their support is good. But support can only be so good when the app doesn't work at all. My suggestion: Just call the app "500 Server Error", would be more honest. The good news is that I should get refunded, so maybe you will have a better experience (you have a week to ask for refund, so try it quick)
Hi there, First we are very sorry for your bad experience with the app. Regarding the error 500 issue, this is an issue related to our server and it disrupts the use of the application. We fixed the issue shortly and the service is now operating normally from February 8, 2024. Regarding refunds, currently all payments are processed by Shopify and the Shopify system charges your money so we cannot refund. To receive a refund please send us an invoice for your payment for the app and you can check it at Settings -> Billing -> Bills https://prnt.sc/Y7yRXbnVV-9T. Please contact us via email [email protected] and send us the invoice. Thanks and again we are very sorry for your bad experience with the app. Best regards, Anthony | Layouthub support team
LayoutHub has made my Shopify experience so much better. The customizability is top notch. I've ran into a few issues, but their support team is the best and always is able to help me figure out the issue.
Thank you Duke for being so quick and efficient on assisting me with some changes. It’s this level of service that reinforces my trust in this App. Once again, thank you Duke who turned our challenges into a seamless experience. Five stars well earned!
Dear, I'm Duke from support team. Thank you so much for taking the time to leave us a rating! We truly appreciate to know that you had a positive experience with our product/service. If you ever have any feedback or suggestions, feel free to share them with us. We're here to ensure your continued satisfaction. Thanks again for choosing us! Best regards, Duke | Customer Success Team
Nice customer service and highly recommended! I do the new block design with them and feel satisfied with the final results
Hi there, Thank you for your kind words! We're delighted to hear that you had a nice experience with our customer service and are satisfied with the final results of the new block design. If you have more design projects or if there's anything else we can assist you with, please feel free to reach out. We're here to ensure your experience continues to be positive. Best regards, Jesse | LayoutHub Support Team
Customer service was speedy and efficient. Their live chat is great!
Hi there, Thank you for your positive feedback! We're pleased to hear that our customer service was speedy and efficient, and you found our live chat to be great. If you have any more questions or if there's anything else we can assist you with, please feel free to reach out. We're here to ensure your experience remains smooth and efficient. Best regards, Jesse | LayoutHub Support Team
Amazing App, we've been using it for years on two of our stores. The customer service is the best in business.
Duke was extremely attentive and extremely knowledgeable. I appreciate his attention to detail as well as his due diligence through the process. I would recommend if anyone has a problem with any template or Leal to totally reach out to customer service.
Dear, I'm Duke from support team. Thank you so much for your kind words. It's our top priority to provide excellent customer support. If you have any more feedback or suggestions, feel free to share them with us. We appreciate your recommendation and look forward to serving you even better in the future. Best regards, Duke | LH Customer Success Team
she is really so quick and awesome. I am satiesfied with her resoponse Dominique <3
LayoutHub is an easy-to-use platform! I've encountered only a few issues, and each time the customer support has been especially helpful. Duke fixed my problems within minutes! I would reccommend this platform.
Dear, I'm Duke from support team. Thank you so much for your kind words. It's our top priority to provide excellent customer support. If you have any more feedback or suggestions, feel free to share them with us. We appreciate your recommendation and look forward to serving you even better in the future. Best regards, Duke | Customer Success Team
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