All reviews

Rating Breakdown

  • 5
    96% (1,286 ratings)
  • 4
    2% (30 ratings)
  • 3
    0% (5 ratings)
  • 2
    0% (2 ratings)
  • 1
    1% (10 ratings)

Reviews with Text

  • 98% (1,302)
Review RSS Feed Review RSS Feed

5 / 5 Share

Jan. 26, 2024

Customer service was speedy and efficient. Their live chat is great!

Store

ZOKU

Using app

Over 3 years

Total reviews

3

Average rating

5.0

Developer Reply

Hi there, Thank you for your positive feedback! We're pleased to hear that our customer service was speedy and efficient, and you found our live chat to be great. If you have any more questions or if there's anything else we can assist you with, please feel free to reach out. We're here to ensure your experience remains smooth and efficient. Best regards, Jesse | LayoutHub Support Team

5 / 5 Share

Jan. 25, 2024

Amazing App, we've been using it for years on two of our stores. The customer service is the best in business.

Using app

About 1 year

Total reviews

1

Average rating

5.0

5 / 5 Share

Jan. 25, 2024

Duke was extremely attentive and extremely knowledgeable. I appreciate his attention to detail as well as his due diligence through the process. I would recommend if anyone has a problem with any template or Leal to totally reach out to customer service.

Using app

6 days

Total reviews

1

Average rating

5.0

Developer Reply

Dear, I'm Duke from support team. Thank you so much for your kind words. It's our top priority to provide excellent customer support. If you have any more feedback or suggestions, feel free to share them with us. We appreciate your recommendation and look forward to serving you even better in the future. Best regards, Duke | LH Customer Success Team

5 / 5 Share

Jan. 21, 2024

she is really so quick and awesome. I am satiesfied with her resoponse Dominique <3

Store

Comfee

Using app

3 months

Total reviews

6

Average rating

5.0

5 / 5 Share

Jan. 18, 2024

LayoutHub is an easy-to-use platform! I've encountered only a few issues, and each time the customer support has been especially helpful. Duke fixed my problems within minutes! I would reccommend this platform.

Using app

About 21 hours

Total reviews

1

Average rating

5.0

Developer Reply

Dear, I'm Duke from support team. Thank you so much for your kind words. It's our top priority to provide excellent customer support. If you have any more feedback or suggestions, feel free to share them with us. We appreciate your recommendation and look forward to serving you even better in the future. Best regards, Duke | Customer Success Team

5 / 5 Share

Jan. 15, 2024

Sophie was very knowledgeable and patient with me as I asked her one question after another. She took the time to let research and then get back to me and let me know with instructions or videos on how to resolve issue. Her patience gave me the mind to continue on to get online store up and running as soon as possible and I thank her for being responsive and not allowing our conversation to get dropped into the oblivion..:-). Thanks so much!

Store

ENVNO1

Using app

19 days

Total reviews

1

Average rating

5.0

Developer Reply

Dear, I'm Sophie from Layouthub app. Thank you very much for taking the time to leave this truly meaningful review. That is a great motivation for us to keep trying every day. Don't hesitate to contact us. We are always ready to support you 24/7. Best regards, Sophie | Customer Success Team

5 / 5 Share

Jan. 13, 2024

love the customer support, solve the problems in few minutes!

Store

Jaspets

Using app

About 1 hour

Total reviews

3

Average rating

5.0

Developer Reply

Hi there, Thank you for your kind words! Providing quick and effective solutions is our priority, and we're here to assist you whenever you need. If you have any more questions or encounter further issues, please feel free to reach out. We're here to ensure your experience with our support remains excellent. Thanks for choosing us! Best regards. Jesse | LayoutHub Support Team

5 / 5 Share

Jan. 6, 2024

I use this app for my FAQs page, and it functions perfectly. It's an incredibly useful app with prompt support from their team members. It's a perfect 10. Much thanks!

Using app

About 6 hours

Total reviews

2

Average rating

5.0

Developer Reply

Hello there, I'm Sophie. Thank you very much for your truly meaningful review. We are truly grateful to you for trusting in choosing our products and that is the motivation for us to keep trying every day. The support team is available 24/7, so feel free to get in touch anytime you need it. Sophie | LH customer support team

5 / 5 Share

Dec. 30, 2023

This is a great app! The pages are so easy to set up, no need for codes and other confusing features. I had an issue with a FAQ page I created and Dilys was so helpful in fixing it right away. Highly recommend.

Using app

3 days

Total reviews

3

Average rating

5.0

5 / 5 Share

Dec. 15, 2023

recommended

Store

HIZERO

Using app

22 days

Total reviews

2

Average rating

5.0

5 / 5 Share

Dec. 14, 2023

Amazing customer service Caroline is amazing. Support is available 24/7 to help with my needs

Using app

6 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Dec. 7, 2023

We use the free version for our FAQ page. It was easy to set up and looks good. It recently suffered a glitch and stopped working properly (couldn't see the answers to the questions) but Caroline sorted the issue within 5 minutes - great customer service.

Using app

10 months

Total reviews

10

Average rating

5.0

5 / 5 Share

Nov. 30, 2023

Using app

23 days

Total reviews

9

Average rating

5.0

5 / 5 Share

Nov. 30, 2023

Réponse très rapide par l'hôte Caroline. Résolution dans les 5 minutes qui ont suivi ma demande. merci !

Using app

Over 2 years

Total reviews

5

Average rating

4.8

5 / 5 Share

Nov. 16, 2023

Customer service is fast and efficient. The app is easy to use once you get used to it. Lots of options and works well with Shopify.

Using app

About 1 year

Total reviews

3

Average rating

5.0

5 / 5 Share

Nov. 27, 2023

Caroline also helped us with another issue we were having with out backend! Without explaining much of the issue, she was able to target the issue and figure it out for us! Caroline our customer support help was extremely patient and helpful when we couldn't see something on our backend. She assisted us multiple times and generally understood what we need out of page utility.

Using app

Almost 2 years

Total reviews

3

Average rating

5.0

5 / 5 Share

Oct. 30, 2023

Caroline was so helpful- i am very new to trying to get a website up and running and she was responsive and kind and fixed my issue quickly! Thanks Caroline!

Using app

About 2 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Oct. 14, 2023

Perfect support. Very responsive and with a good attention!

Using app

About 4 hours

Total reviews

8

Average rating

5.0

5 / 5 Share

Oct. 12, 2023

Caroline was very helpful

Using app

4 months

Total reviews

4

Average rating

5.0

5 / 5 Share

Oct. 11, 2023

Really love the app. I tried to make my about us page look more presentable and the layout hub really helped me with that. The app is really easy to use. But, what really stands out is the support team. They replied to me in few minutes and helped me solve all my issues.

Using app

About 1 month

Total reviews

2

Average rating

5.0