LayoutHub ‑ Easy Page Builder
LayoutHub - Easy Shopify Page Builder
Rating
4.9
feedback
2,948
chart
#532
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Aug. 1, 2022
J'utilise cette application pour la création de mes pages sur Shopify, J'ai rencontré un problème, mais Andy a répondu très rapidement et avec justesse. Je recommande à 100%
Aug. 1, 2022
Maybe this app does the job for most people, but I ran into a simple problem that support couldn't (or wouldn't) fix for several days. The newsletter form does not work and shows an error. First, I waited an hour on the chat for them to solve my problem, and then they realized that they couldn't and transferred the problem to the developers. Since then there has been no information. If they can't fix a little thing like this, how can I trust this app and be sure of support if bigger problems arise??? Maybe it's best to skip it and look for a better app.
Thank you for your feedback! We’re sorry that you were disappointed that I’ve kept you waiting for so long – we try to provide as much the best service as possible but sometimes things happen out of our control. I hope you will forgive me if I’m not considerate enough. Regarding your problem, our support team noted your issue on 29/7 and it is middle night of Friday in my country as you can see here https://tppr.me/s9MJ4 Our customer support team works continuously but unfortunately our dev team won't work at the weekends.. And they back to work today is Monday About the form issue on your page, our dev team has checked it but the issue doesn't come from the app side. It is related to the field in your Mailchimp account. To solve the issue: There are two ways: 1.Please follow this document https://docs.couponcarrier.io/article/68-mailchimp---how-to-fix-codes-rejected-with-your-merge-fields-were-invalid to disable the required fields https://tppr.me/v4jez 2.Or please change the name for the fields in our app side with the same name in your Mailchimp's fields. Thank you for bringing this to our attention!. If there’s anything else we can do for you, please let us know on live chat. We would be happy to assist you further!!!!
Aug. 1, 2022
I was having some layout problems and Andy from this app, helped me and fixed the problem within 5 minutes. Such a great app and the service is exceptional.
July 30, 2022
I needed some help this evening to fix some simple co ding and Dilys was amazing on the instant messenger. I was helped to fix the issue and also taught a few simple tricks to help me in the future. 20/10 for Dilys and some delicious beers if they ever come visit our Brewery! Thank you!
July 30, 2022
Great customer support and features. I've been using layout to customize my website and it has worked much better for me than the basic themes.
July 28, 2022
The chat app was quick and easy to use and the person on the chat was able to resolve my issues very quickly. Thank you
July 27, 2022
I had a small issue I needed help with and a Customer Support agent by the name of Andy was very quick to help me! He was extremely polite too :)
July 27, 2022
Good！Andy's service is great!The perfect page making app satisfies all my needs and makes my store look more professional. Many templates are easy to use and quick to use. Customer service responds in a timely manner. All problems can be solved.
July 27, 2022
The perfect page making app satisfies all my needs and makes my store look more professional. Many templates are easy to use and quick to use. Customer service responds in a timely manner. All problems can be solved.
July 26, 2022
Pretty good app. I wish they would add a digital product theme and a Shopify customer integration but other than that, the app is excellent. Also outstanding customer service/support.
July 24, 2022
素晴らしいカスタマーサポートでした！！！！！ 細かい画像の修正にも親身になってくださり、解決しました。 また、対応も早くて大変助かりました。 これから別のページも作成するので、疑問があれば利用させて頂きます。 引き続き利用させて頂きます。
July 24, 2022
The app is great, designed my pages and went live. Then noticed some of the sections (Instagram and Testimonials) weren't showing. I contacted the support and got an immediate response from Andy who fixed this within minutes. Fantastic service, thanks so much!
July 24, 2022
super cool app, the team is really helpful and really quick. If anyone wants to make a Shopify store i recommend downloading Layouthub! it's really easy to use and it helped me a lot.
July 20, 2022
So good with this app. Pages have good designs and editing very user friendly Even customer service is so good they help me politely.
July 20, 2022
So far so good with this theme! Theme has good designs and editing very user friendly Even if you want something else, they could still do for u!
July 19, 2022
I've been using this app to create pages for a digital product we're selling through our Shopify store. I absolutely love it so far and Emma from the support team was very quick and helpful when I had an issue. 10/10 would recommend LayoutHub!
July 19, 2022
So far, so good! Caroline on the support team worked with me for a very long time to iron out any kinks I noticed off the bat. I think this app will be really useful for filtering our collection pages and highlighting deals and products we want to emphasize :)
July 18, 2022
I love this app! It's super easy to use and build webpages. Whenever I have any questions or need help installing features to my site, the help team always responds immediately.
July 16, 2022
So far so good, Charlotte helped me with a minor issue. I am still working on making new collection pages. That is the reason I got this app