All reviews

Rating Breakdown

  • 5
    96% (1,287 ratings)
  • 4
    2% (30 ratings)
  • 3
    0% (5 ratings)
  • 2
    0% (2 ratings)
  • 1
    1% (10 ratings)

Reviews with Text

  • 98% (1,303)
Review RSS Feed Review RSS Feed

5 / 5 Share

Feb. 19, 2022

Great app! Excellent customer service! I would recommend using it if you need to create landing pages!

Using app

13 days

Total reviews

12

Average rating

4.8

5 / 5 Share

Feb. 18, 2022

Awesome App and very easy to use, and the support team is very quick and helpful. I recommend this App.

Using app

2 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Feb. 16, 2022

Okay, I am seriously impressed. I got the LayoutHub a while back to make a couple of my pages a bit more 'professional'. Super easy to use and build etc. However, I didn't realise the scope to tailor and build your website with the help of their coders - my mind is blown. I've only got the basic plan and after messaging them about how to save my work, I thought I'd ask how I could tailor the layouts further without coding myself - I spoke to Olivia and SHE DID IT FOR ME! No extra cost and very quick. Olivia was incredible, she sorted my issues instantly and understood what I needed. This app is by far the best plugin I've installed for Shopify. Makes your pages so much more professional and user friendly. Thank you Olivia.

Using app

Over 1 year

Total reviews

2

Average rating

5.0

5 / 5 Share

Feb. 16, 2022

I am really enjoying this app in particular how amazing the support is! Andy Got back to me straight away and fixed all my errors quickly great service. Highly recommend!!

Using app

9 days

Total reviews

6

Average rating

5.0

5 / 5 Share

Feb. 16, 2022

Amazing app, great assistance! suggested! it's very easy to create amazing pages, with a very good user experience quality!

Using app

2 days

Total reviews

2

Average rating

5.0

5 / 5 Share

Feb. 15, 2022

Excellent customer service. All responses were prompt and professional. The team was very helpful in answering questions as well as helping in finding the best solutions... They are really informed and go the extra mile at every stage..

Using app

About 1 year

Total reviews

8

Average rating

5.0

5 / 5 Share

Feb. 15, 2022

I use the app to create pages for my Shopify website. I like the variety that it provides and love your customer service. I needed help with a few things and someone was there to assist within minutes.

Using app

11 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Feb. 15, 2022

Easy to use, lots of nice-looking, modern interactive page options that you don't get with Shopify. REALLY good customer service online chat too

Using app

About 1 year

Total reviews

2

Average rating

5.0

5 / 5 Share

Feb. 14, 2022

Great app. The team is super responsive and helpful to make any small changes you need a hand with. Would recommend!

Using app

2 months

Total reviews

4

Average rating

5.0

5 / 5 Share

Feb. 13, 2022

I can make different type of pages with variety of designs! I am so satisfied with the results! also something didn't work well, the help team fixed it right away!

Using app

21 days

Total reviews

2

Average rating

5.0

5 / 5 Share

Feb. 11, 2022

I use this app to make landing pages, I love how easy it is with all the templates and they have amazing support.

Using app

About 1 year

Total reviews

5

Average rating

5.0

5 / 5 Share

Feb. 11, 2022

This is my first time to use this software, I am not very skilled, thank you very much for Andy's help, he is very professional, I hope everything goes well.

Using app

About 8 hours

Total reviews

2

Average rating

3.0

5 / 5 Share

Feb. 11, 2022

Been using the free version for a while now and am very happy with the results and the support that I am getting.

Store

Cush.be

Using app

Over 1 year

Total reviews

5

Average rating

5.0

5 / 5 Share

Feb. 10, 2022

The customer support and the possibilities that LayoutHub can get you are awesome and we enjoyed working with you guys!

Using app

7 months

Total reviews

3

Average rating

5.0

5 / 5 Share

Feb. 10, 2022

The template is very fashionable and the service is also very good! It will continue to be used in the future

Store

BDP

Using app

21 days

Total reviews

4

Average rating

5.0

5 / 5 Share

Feb. 8, 2022

Fast and very helpful. Best customer service and app on shopify! Their templates and designs make my website look very unique!

Using app

6 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Feb. 8, 2022

This app change my life ! Very easy to use for a novice like me. It change the appearance of the website and it look professional, so much better than the principal theme of shopify. When I need help, I get it easily from the chat (Thank you Caroline for fix my issue very quickly!!!). I recommend !

Using app

5 days

Total reviews

5

Average rating

5.0

5 / 5 Share

Feb. 8, 2022

what an incredible app! incredible team! incredible experiance! probably the best support on any app in the app store!

Using app

11 months

Total reviews

2

Average rating

5.0

4 / 5 Share

Feb. 7, 2022

Nice app, helped a lot when it was harder to create page templates. Shopify 2.0 might make it easier now though. I'm especially happy with the customer services.

Using app

Over 1 year

Total reviews

1

Average rating

4.0

1 / 5 Share

May 4, 2023

Unprofessional when we wanted to delete the app. Didn’t tell us pages will be deleted from the website as well and not only the templates.

Store

Vyno

Using app

Almost 2 years

Total reviews

6

Average rating

3.5

Developer Reply

Dear Vyno, I am Cass Harper - Customer Success Manager at Layouthub Easy Page Builder. Thank you for your feedback, and I want to sincerely apologize for the inconvenience and confusion you experienced when uninstalling the app. At the time, our communication regarding what happens to live pages after deleting the app wasn’t as clear as it should have been, and we take full responsibility for that. You were absolutely right to expect better transparency from us. Although your review was from some time ago, we noticed that your store is still active and we truly hope your business is thriving. Since that time, I’ve stepped in as the new Customer Success Manager and have completely rebuilt our support team. The challenges you faced were handled by our previous CS team, and I regret that we weren’t able to meet your expectations then. However, we’ve taken that feedback seriously and made significant improvements. Our uninstall flow and help documentation have been updated for clarity, and our new support team has been fully trained to better guide merchants through situations like this. We’re also investing heavily in upgrading the LayoutHub platform overall, both in features and user experience. The difference today is significant, and I’d love the opportunity to personally assist you should you ever consider giving us another try. Once again, I’m deeply sorry for your past experience, and truly grateful for the feedback that helped us grow. We’d be honored to support you again and show you how much we’ve improved. Best Regards, Cass Harper Customer Success Manager | LayoutHub Easy Page Builder