LeadDyno Affiliate Marketing
LeadDyno - Affiliate Program Management Software
Rating
4.4
feedback
644
chart
#3,586
All reviews
Rating Breakdown
July 31, 2023
Don't use this app! LeadDyno charges by WEBSITE visitors - so if you're working with affiliates in addition to running ads, you'll get charged for ALL the website visits regardless if it came from an affiliate. My plan unexpectedly jumped from $49 to $129 due to lots of traffic to my site that was from Facebook ads NOT necessarily from affiliate traffic. There's so many other affiliate apps out there that charge more fairly.
July 28, 2023
I worked with Leaddyno from 2015 through early 2023 and honestly, it has been a nightmare the entire time. It's difficult to articulate all of the reasons why, but I'll give a brief overview. Leaddyno will charge you according to how much traffic comes to your site, regardless of how much is driven by affiliates (unfair). It is impossible to tell how many sales came through affiliates, vs overall sales. There is no connection to affiliate marketplaces where potential affiliates can find you. And now, despite having cancelled my subscription in March, I found out that the app has been erroneously billing me $49 per month for an "uninstalled" version. I almost never have this level of disdain for a company, but Leaddyno has truly let me down at every turn. Mind boggling that they are still in business.
April 8, 2023
LeadDyno is a great Affiliate Marketing App that has helped us run our business efficiently and effectively. We also are very happy with the companies customer service which was fast and efficient in resolving any issues that we had! Highly recommend.
Thank you so much for your review, we are happy to help!
March 10, 2023
LeadDyno support team is awesome! They respond within a couple hours and always give a quick and easy answer for what you need.
Always here and happy to help!
March 7, 2023
I had a $49/mo subscription on autopay and they started charging my card for $149 without my authorization for 10 months until I discovered the discrepancy in my bank account. When I reported it to them, they refused to refund the difference in charges. I gave them several chances to make it right and they continued to refuse, so now I am stuck having to report them to Shopify and contest the unauthorized charges with my bank. Leaddyno's reply is that they sent an email informing of the increase. If they did, that is not good enough. The basic fact is that I did not authorize the tripling of the monthly charges. I had stopped using their service long before this happened, as it was not meeting my needs, and if I had seen an email, it would have only reminded me that I was paying unnecessarily for a service I don't use. They could have stopped providing service if they were not receiving the monthly fee they wanted, but charging the card without permission is unacceptable.
Although receiving a low rating is difficult, we do appreciate your feedback. In spring 2022, we did inform you via email in advance that all "free" additional overage traffic would need to be removed from your account and that you would be moved to an appropriate plan to prevent any additional traffic fees. We apologize if you missed this email and continued on a higher-tier plan for several months. If we had the opportunity to address this issue earlier, we would have been happy to resolve it. However, since a significant amount of time has elapsed, we regret that we are unable to provide a refund for the months you have spent on the platform. We wish you and your business all the best in your future endeavors.
Jan. 20, 2023
LeadDyno customer support makes using the platform very complicated. We regularly have to double check all information they give in their replies and often even after confirming with them on settings, it is incorrect. I have found they are not likely to take accountability for mistakes they make and instead blame you for "your confusion". Very disappointing. I would not use this system unless you are looking for the most basic of affiliate systems and are willing to audit payments regularly to make sure they are paying out correct commissions.
We are so sorry you felt this way, we're here to continue supporting you with all your LeadDyno needs.
Sept. 23, 2022
It is a pretty decent app. Honestly I have had a few issues with it but the tech support has always been friendly and helpful and corrected the issues to the best of their ability.
Hi Bella, Thank you so much for continuing to trust LeadDyno, our tech support is always happy to help!
Aug. 4, 2022
My contact with Leaddyno and talking to Ayomide was very helpful. She followed thru with me and made sure I understood. Her help was very appreciated
Thank you for your review, glad to hear Ayomide was helpful! Reach out to us if you ever need anything else.
Aug. 1, 2022
Responsive teams. The interface is a little wonky and will take time to load but they respond to support fast and courteously.
Thank you for letting us know! Our support team is always ready and happy to help.
June 22, 2022
If you're using multiple methods of driving traffic to your site, DO NOT use this app. We've increased our add spend & SEO efforts and Lead Dyno wants to charge me more for these efforts. They charge based on overall traffic, which is unethical in my opinion.
Thank you for your review, so sorry to hear you feel this way. If there is anything we can do please don't ever hesitate to reach out!
Feb. 22, 2022
When i first downloaded the app I was so overwhelmed. I had no clue where to start. Marcel was amazing with the customer service and helped me figure out everything! I will be staying with LeadDyno
Thank you for your review, so glad to hear Marcel was helpful! Reach out to us is you ever need any more help!
Jan. 28, 2022
I use Lead Dyno to manage our company's affiliate program. We have over 50 affiliate partners with our small company. But, they are all dedicated brand ambassadors. I like how easy it is for folks to sign up to be an affiliate through lead dyno, and it's also very easy to pay them through PayPal. I do, however, wish that there was an easier or more obvious way to track lead attribution. It's difficult to see which affiliates are driving the most traffic, and where unique visitors drop off from our site.
Thank you for your review. Just wanted to hop in here and let you know that we have launched a new reporting screen where you can see exactly how many sales have been made through your affiliate program.
Jan. 28, 2022
So far this app works well, awesome customer support, excited to see sales increase and affiliates getting paid!
Thank you for your review, glad to hear it!
Jan. 10, 2022
Provided great support and were willing to work with me even though we werent compatible at first. will keep this updated.
Thank you for your review, please never hesitate to reach out again to us!
Dec. 20, 2021
I love how much help LeadDyno gives with setting up the program. You can tell they've been doing this a while. It shows. Thanks Again!
Thank you for the love! We appreciate your business and are thrilled to hear how LeadDyno is helping you run your affiliate marketing program. If you need anything at all, contact us at [email protected] 😊
Nov. 19, 2021
We were looking for an app to help build our B2B referral program. LeadDyno continues to walk us step by step through the process with patience and proficiency.
We're beyond excited that LeadDyno is helping you build your B2B referral program! Thank you so much for your valuable feedback and don't hesitate to send us your questions at [email protected]. 😊
Nov. 10, 2021
LeadDyno's customer service has far exceeded our expectations. There are a few functionalities we wish it had, but overall we're extremely happy with the customer service and price point.
Thank you for your kind review! 😊 We love hearing that our team has exceeded your expectations with your affiliate marketing program. We'd love to hear your thoughts about the desired functionalities. Feel free to drop us a line at [email protected]
Oct. 18, 2021
Great customer service. They do not take days to answer you. This app works for my current business needs.
Thanks so very much for your review and kind words about our customer happiness team! We're over the moon excited that LeadDyno is working so well for your affiliate marketing needs.
Oct. 4, 2021
Don't know how you guys are leaving this a 5 star review. Legit you are paying them free money when generating traffic from other sources. Our primary source of traffic is facebook and youtube ads and these guys keep asking us to upgrade to their higher paid plans (basically taking credit for the traffic). We only generated 20 visitors maybe? From affiliates, which isn't a big deal however asking us to continuously upgrade is ridiculous. IF you want a program to give free money to this is perfect for you. However if you are smart stay far away from this ridiculous app.
I'm so sorry to hear about your experience with LeadDyno. Our structure has remained the same since 2014. We're happy to meet and talk through our affiliate marketing pricing model and how LeadDyno can bolster your affiliate program.
Sept. 9, 2021
I am definitely not tech savvy, and getting the back end set up the way we needed it to work and look was not easy. However, tech support was very helpful and patient. Now that everything is sorted out and customized for our needs, the platform looks good and functions well. Overall, the platform meets our needs at a reasonable price. I feel we made the right choice going with LeadDyno for our affiliate program.
Thank you so much for your review of our affiliate marketing platform! We love hearing that our team was patient and that LeadDyno is meeting all of your affiliate marketing and tracking strategy needs.