Bundle & Upsell AI ‑ LimeSpot
Bundle, Cart Upsell & Cross Sell at Checkout App |...
Rating
4.7
feedback
512
chart
#1,294
All reviews
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Oct. 9, 2025
Rodolfo is simply the best customer / technical support agent I have ever had the pleasure of working with. Amazing.
Aug. 4, 2025
LimeSpot service has been exceptional! The support team is incredibly fast and solid. The service is extreamly easy to use, we were able to integrate LimeSpot in less than 24 hours thanks to the LimeSpot Team. LimeSpot team took care of the integration and set up, they also covered all our doubts.
July 25, 2025
LimeSpot has been nothing short of exceptional. From day one, Majid and his team have delivered a level of customer service that’s honestly rare in this space—responsive, proactive, and just genuinely helpful. They took care of the setup, made sure everything was dialed in, and didn’t miss a beat. What stood out most was how they made the tech feel simple, and the support feel personal. But here’s the real kicker—the results. Absolute game-changer. Way beyond what I expected. Conversions are up, engagement is up, and I can confidently say LimeSpot is one of the smartest decisions we’ve made for our store. If you're on the fence, don't be. The app works, the support is world-class, and the ROI speaks for itself.
July 16, 2025
Installing LimeSpot was quick and easy. The onboarding process was intuitive, and it was easy to get everything up and running. The app began suggesting relevant product recommendations right away, which was great to see! What really stood out, though, was the support team—they were incredibly responsive and helpful whenever I had a question. Overall, it’s a great tool for boosting engagement and sales.
July 5, 2025
Rodolfo has been an amazing support! Lime spot itself is a great and rich app; support team members like Rodolfo; make it super easy and simple to understand. Very happy with his service and the app itself.
May 23, 2025
Don't recomend. Their algorithm is not smart enough. A big shout out to their support team as well who is ignoring me and never answer.
We're truly sorry for your experience and any confusion. Our team has been responding to your messages, but they might be landing in your spam folder. Could you please check there and reach out to us? We're here eager to help and want to make this right for you!
April 25, 2025
Rodolfo was such a great help with trying to get personalization beyond PDP and PLP pages. Definitely super helpful and friendly!
April 3, 2025
The app sometimes looks complicated to set up, but the awesome support will have your back in seconds! Amazing app, amazing team! Thanks a lot!
April 1, 2025
WORST APP EVER. Almost criminal how bad it is. The product is terrible, super long load times. We asked for custom work which was included in the plan. The customer service and response time was terrible. I wrote a negative review to get customer service to respond. The company responded and refused to do the custom work until I removed my 1 star review at the request of the CEO. I removed my review and they did the work but the load times were still garbage. We never really got the app live and they charged us $10,000 for one month. BEWARE BEWARE BEWARE. This company manipulates reviews and is terrible. I've never been more excited to uninstall an app. BYEEEE
We’re sorry your experience didn’t meet expectations and value all feedback. Let’s address some inaccuracies: - Your claim of “super long load times” doesn’t align with our sub-100ms response times in your target market (US), which we shared with your developer via email while we were troubleshooting their individual workstation issue. - Your claim that custom work was included is inaccurate — You signed up on a self-serve plan and did not provide us with your requirement when we asked. You only shared your actual request after leaving us a preemptive 1* review. - Your claim the app “never went live” overlooks the few weeks it was live on your website driving over $30k in additional revenue (stats available). - Your claim we charged $10k is materially false; no such charge happened. You admitted using a negative review “to get customer service to respond” — a tactic to pressure us. We supported you regardless. Our goal is to provide value, not play review games. We wish you the best.
Feb. 27, 2025
The Limespot team is extremely helpful with getting issues resolved. Highly recommend!
Feb. 24, 2025
Amazing customer experience. Really helped us with applying changes and also the ML algorithm on the product recommendations is really good.
Feb. 20, 2025
We have a vintage theme, so set up took a while for us as it wasn't straightforward but Will was very good at communicating & getting things sorted out. He helped make all the necessary changes to get it styled nicely- it looks great on our website and fits in really well. Looking forward to getting some good results in the next few weeks - the app has comprehensive analytics for measuring. Highly recommend
Nov. 27, 2024
Extremely helpful and dedicated support team, they invested a lot of time and effort to address my requests. I'm completely satisfied with the service and would highly recommend it to others!
Nov. 7, 2024
The application fulfills its task and works correctly. Something that surprised me very pleasantly was the customer service - the highest level! Will from the support team with whom I had the opportunity to correspond was very helpful and friendly. He personalized the appearance of the application blocks for me exactly as I expected. I feel very satisfied with the level of quality of his work and approach to the customer.
Sept. 7, 2024
It's a tremendous super app with excellent support. It is warmly recommended for everyone. thank you
Aug. 29, 2024
Looks super good, can be added to every page, easy set up & Support is quick and super helpful. I have it installed on both my stores. 10/10
Aug. 22, 2024
We have been using Limespot for a few years now and recently needed some algorithm adjustments for specific products. The customer support is impeccable. Will was particularly outstanding—he listened carefully to our feedback and remained persistent, ensuring every last detail was perfect. Can’t recommend them more!