Bundle & Upsell AI ‑ LimeSpot
Bundle, Cart Upsell & Cross Sell at Checkout App |...
Rating
4.7
feedback
512
chart
#1,294
All reviews
Review RSS Feed
June 9, 2022
Very useful, it's kinda like a combination of other apps, and it allows you to customize almost everything.
We do pride ourselves on allowing you to customize nearly everything with designs, customer segments, and recommendation types- glad to hear you are loving it!
June 7, 2022
Michael was absolutely fantastic and speedy with his customer service. Helped me all afternoon and I am super grateful. Looking forward to continuing on with Limespot! Thanks, Courtney
Thank you Courtney! We are so glad we were able to assist in getting your Customers Also Bought and Recently Viewed Items placements just the way you wanted.
May 31, 2022
Brilliant support, and the app has increased sales through both upselling and cross selling. Definitely recommend! equizoneonline.com
It's always great hearing how effective the upselling and cross-selling recommendations are working for our customers, and thank you for your review!
May 17, 2022
Really a very handy and useful app. It was immediately very easy to figure out how everything is arranged and works. Great customer service!
Thank you for your review! We love how you've implemented the cart upsell suggestions, they look fantastic.
April 1, 2022
The greatest customer service I ever have experienced. Worth every penny. I can definitely recommend.
Thank you for such high praise! We are always trying to exceed expectations with our support and account service.
March 11, 2022
It was overwhelming right after downloading the app but I was able to chat with someone right away and he was able to explain to me how it worked. In a few minutes, I was able to work on the website and add bundles and boxes.
Yes, our app has a lot of advanced customizations, but we are always here to help walk you through it or make the changes you request. Your product bundle recommendations look great!
Feb. 3, 2022
Customer service is great - quick to respond and offer links to tutorials! I'd love to receive insight/suggestions on how I can further implement this app to improve my site.
Thanks for your review, and to answer your question- we have a great resource for suggestions and optimization ideas! Our idea guide can be found at: www.limespot.com/idea-guide - or feel free to reach out to our support team.
Feb. 2, 2022
Very happy with the support service. they customised the look to match our branding perfectly. a very nice company to deal with. Thank you Reymond and Fred!
We are so happy we could get your product recommendations customized to match your branding just the way you want. Thank you for your review and kind words!
Jan. 27, 2022
The support team Raymond is really helpful to get the issue fixed! We have continuing the other issue and he is really keen to get it resolved.
So happy Raymond was able to resolve both of your issues. Great use of product recommendations to Complete The Look! Thank you for being a valued customer and don’t hesitate to reach out if you need further optimizations.
Jan. 19, 2022
Good stable app for us. Kind of looses it's effectiveness over time but we are making more than it's costing so definitely worth having.
Great to hear that it is consistently driving additional revenue for you! It looks like you are primarily using Frequently Bought Together, Popular Items, and Related Items to increase conversions, and you can always reach out to our team for more ideas and optimizations!
Jan. 2, 2022
I have used the App for a while now and was so surprised to see the amount they were charging based on my stores revenue. I have written to support a few times now, and all I get is a link to change my plan since my store was apparently on the old structure? I have tried doing this and it still doesn't work. No help from Support with this matter and I am very disappointed since I have been using the app for many years. I have removed it as I don't want to pay for something that isn't working for me at this moment.
Using app
Over 6 years
Total reviews
1
Average rating
1.0
Thanks for letting us know about your experience. We are very sorry to hear this and it is of utmost importance to sort out. Our team reached out directly —we're looking forward to hopping on a call with you to assist in any way we can. It's our goal to make every customer delighted by LimeSpot—we are looking forward to addressing your concern and getting you back up and running with LimeSpot!
Dec. 23, 2021
I love this app! Very great support and the app is just amazing! My average order value increased about 30%!
Thank you so much for your review. We are happy to hear that you've had an excellent experience and look forward to continuing to delight you and grow with you!
Dec. 4, 2021
Great App and its AI really helps boost sales and ease the customers journey to right products. Also they have a great support team - I had issue with my 2.0 theme update and they resolved it within hours.
Thanks for the fabulous 5-star review! We know you will see many upsells with our app. Our support team is always here to help too!
Nov. 15, 2021
App works very well and it's easy to set up. I just needed support doing something and obtained quick and effecient help from Erick. Very happy.
Thanks so much for your support and calling out Erick!
Nov. 2, 2021
Please be noted: This app charged you based on the total revenue of your store NOT the revenue from THIS APP. You spent so much on social media to get those orders BUT the app will charge you hundreds for that. Their plan is completely insane. I would like to give 0 STARS if there is
We hear you. Our pricing based on overall store size is best suited for merchants who want to use LimeSpot throughout their site. We've just launched a new pricing plan, called "Pay as you grow,' where pricing is based on revenue direct driven from LimeSpot placements on your site. We would love the opportunity to work with you to get you on this new pricing plan. We have reached out to you via email-- please also feel free to contact us via support@ or chat.
Oct. 23, 2021
LimeSpot makes your shop look much better and more professional. But even more important is the support you receive from the team if you have some questions and need personalisation according to your needs. Thank you, Reymond and team. Highly recommended app if you are serious about your online shop and business.
Thanks for leaving a review, and mentioning Reymond. You’re right, Reymond is always going above and beyond. We’ll be sure to share your praises with them!
Oct. 14, 2021
amazing support, had site up in no time with tracking online with no fuss. extremely helpful and highly recommend.
Happy to hear that you are pleased with our support. Thanks for the recommendation.
Oct. 13, 2021
Helpfull getting the design and placements too look sharp. We are very satisfied with their support and response time.
Thanks so much for your positive experience with LimeSpot! We are always happy to help. :)
Oct. 6, 2021
I use this app to help drive more sales in my store and it has helped and the support is fantastic, always around when you need them and resolves the issue at hand quickly.
Thank you for your positive experience and we are sure we'll be able to make this a 5-star review real soon! :D
Oct. 17, 2021
I started with the wrong foot with this app and after deleting it, they did reach out to me asking how they could do better. They were able to fix the previous issues and customize a few things in order to match my store's theme. I really appreciated their approach to finding a solution for an unsatisfied customer. I'm confident that I will continue using this app for a long time! :)
UPDATE: Thank you to the merchant for revising their review and giving us another chance. Super glad we could help them match our app to their store theme! Looking forward to working together. We’re sorry to hear of your less than satisfactory experience and hope you will accept our sincerest apologies. We are committed to providing great customer service and we would like to make things right. We have reached out to you to determine how we can provide you with a better solution. We value our customers’ opinions and would like to thank you for bringing this to our attention.