All reviews

Rating Breakdown

  • 5
    93% (1,449 ratings)
  • 4
    3% (46 ratings)
  • 3
    1% (13 ratings)
  • 2
    0% (6 ratings)
  • 1
    3% (40 ratings)
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5 / 5 Share

May 31, 2022

Brilliant support, and the app has increased sales through both upselling and cross selling. Definitely recommend! equizoneonline.com

Using app

Over 5 years

Total reviews

6

Average rating

3.7

Developer Reply

It's always great hearing how effective the upselling and cross-selling recommendations are working for our customers, and thank you for your review!

5 / 5 Share

May 18, 2022

I've not long installed this app but the support team are fantastic. I look forward to seeing the results!

Using app

6 months

Total reviews

3

Average rating

5.0

5 / 5 Share

May 17, 2022

Really a very handy and useful app. It was immediately very easy to figure out how everything is arranged and works. Great customer service!

Store

Nataya

Using app

6 months

Total reviews

2

Average rating

5.0

Developer Reply

Thank you for your review! We love how you've implemented the cart upsell suggestions, they look fantastic.

5 / 5 Share

April 25, 2022

Great Customer Service! Needed Help to change the placement and the Support did it for me in a few minutes. Thank You!

Using app

Over 2 years

Total reviews

3

Average rating

5.0

Developer Reply

Happy we could help with your product recommendation placements, they look great!

5 / 5 Share

April 6, 2022

Quick + helpful customer service. Best support I've received for a Shopify App out of the many we've tried during the build process- s/o to Frederick!

Store

Alula

Using app

About 1 year

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for your review- so happy Frederick could get your product recommendations looking the way you wanted!

5 / 5 Share

April 1, 2022

The greatest customer service I ever have experienced. Worth every penny. I can definitely recommend.

Store

Cares

Using app

5 months

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for such high praise! We are always trying to exceed expectations with our support and account service.

5 / 5 Share

March 30, 2022

Really clever, well thought out app. So much of the work is done and they even customised it to the look and feel of my site. Customer support is excellent. Worth every penny.

Using app

5 months

Total reviews

4

Average rating

5.0

Developer Reply

We try most of the work for you, but we are always happy to customize all the recommendations to your site, just the way you want. Thank you for your review kind words and the positive review!

5 / 5 Share

March 11, 2022

It was overwhelming right after downloading the app but I was able to chat with someone right away and he was able to explain to me how it worked. In a few minutes, I was able to work on the website and add bundles and boxes.

Using app

About 2 months

Total reviews

5

Average rating

5.0

Developer Reply

Yes, our app has a lot of advanced customizations, but we are always here to help walk you through it or make the changes you request. Your product bundle recommendations look great!

5 / 5 Share

Feb. 21, 2022

This App do what it should do and have a very good support. In a few minutes my question was solved !

Using app

5 months

Total reviews

1

Average rating

5.0

Developer Reply

Glad we were able to customize the You May Like and Frequently Bought Together upsell recommendations for you, and thank you for your review!

5 / 5 Share

Feb. 17, 2022

The app works at it should and offers a flexibility to adjust all settings according to your store need. Support team is very helpful and response very quickly.

Using app

10 months

Total reviews

2

Average rating

5.0

Developer Reply

So happy to hear how you are enjoying the fully customized product recommendations! Thank you for your review.

5 / 5 Share

Feb. 8, 2022

I really like this app it helps so much!! The Support ist very quick and always helpful. Very good app + support

Using app

About 2 years

Total reviews

1

Average rating

5.0

Developer Reply

We love hearing how well our cross selling and upselling product recommendations are performing for our customers! Thank you for your review.

4 / 5 Share

Feb. 3, 2022

Customer service is great - quick to respond and offer links to tutorials! I'd love to receive insight/suggestions on how I can further implement this app to improve my site.

Using app

3 months

Total reviews

9

Average rating

4.7

Developer Reply

Thanks for your review, and to answer your question- we have a great resource for suggestions and optimization ideas! Our idea guide can be found at: www.limespot.com/idea-guide - or feel free to reach out to our support team.

5 / 5 Share

Feb. 2, 2022

Very happy with the support service. they customised the look to match our branding perfectly. a very nice company to deal with. Thank you Reymond and Fred!

Using app

8 months

Total reviews

5

Average rating

5.0

Developer Reply

We are so happy we could get your product recommendations customized to match your branding just the way you want. Thank you for your review and kind words!

5 / 5 Share

Jan. 27, 2022

The support team Raymond is really helpful to get the issue fixed! We have continuing the other issue and he is really keen to get it resolved.

Using app

Over 3 years

Total reviews

4

Average rating

5.0

Developer Reply

So happy Raymond was able to resolve both of your issues. Great use of product recommendations to Complete The Look! Thank you for being a valued customer and don’t hesitate to reach out if you need further optimizations.

5 / 5 Share

Jan. 19, 2022

Good stable app for us. Kind of looses it's effectiveness over time but we are making more than it's costing so definitely worth having.

Store

Swazi

Using app

4 months

Total reviews

9

Average rating

4.7

Developer Reply

Great to hear that it is consistently driving additional revenue for you! It looks like you are primarily using Frequently Bought Together, Popular Items, and Related Items to increase conversions, and you can always reach out to our team for more ideas and optimizations!

1 / 5 Share

Jan. 2, 2022

I have used the App for a while now and was so surprised to see the amount they were charging based on my stores revenue. I have written to support a few times now, and all I get is a link to change my plan since my store was apparently on the old structure? I have tried doing this and it still doesn't work. No help from Support with this matter and I am very disappointed since I have been using the app for many years. I have removed it as I don't want to pay for something that isn't working for me at this moment.

Using app

Over 6 years

Total reviews

1

Average rating

1.0

Developer Reply

Thanks for letting us know about your experience. We are very sorry to hear this and it is of utmost importance to sort out. Our team reached out directly —we're looking forward to hopping on a call with you to assist in any way we can. It's our goal to make every customer delighted by LimeSpot—we are looking forward to addressing your concern and getting you back up and running with LimeSpot!

5 / 5 Share

Dec. 23, 2021

I love this app! Very great support and the app is just amazing! My average order value increased about 30%!

Using app

About 2 years

Total reviews

2

Average rating

5.0

Developer Reply

Thank you so much for your review. We are happy to hear that you've had an excellent experience and look forward to continuing to delight you and grow with you!

5 / 5 Share

Dec. 9, 2021

These guys got great customer care. They do all the work for you, don't hesitate to engage with them on the chat box. So far the best and most effective shopify app that one can use to increase sales.

Using app

2 months

Total reviews

1

Average rating

5.0

Developer Reply

Thank you very much for your kind review! We're always hear to help so don't hesitate to reach out if you have any more questions. :)

5 / 5 Share

Dec. 4, 2021

Great App and its AI really helps boost sales and ease the customers journey to right products. Also they have a great support team - I had issue with my 2.0 theme update and they resolved it within hours.

Using app

About 1 month

Total reviews

9

Average rating

3.7

Developer Reply

Thanks for the fabulous 5-star review! We know you will see many upsells with our app. Our support team is always here to help too!

5 / 5 Share

Nov. 24, 2021

I am using this app for the last few months. it is a great app and the support is just excellent. if any problem comes, they are just a msg away to solve your problem.

Using app

5 months

Total reviews

1

Average rating

5.0

Developer Reply

We really appreciate your feedback and glad you have a positive experience with LimeSpot and our support team.