LimeSpot AI Bundles & Upsells
Personalization and customer journey optimization | LimeSpot
Rating
4.8
feedback
1,554
chart
#1,788
All reviews
Rating Breakdown
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May 6, 2021
Fantastic app, I haven't seen any other solutions that provide all of the functions of Limespot from a single app. Easily integrated with straight forward UI and quick and friendly support (thanks Michael). Limespot is a much needed new addition to our store.
We are thrilled to have you as part of the LimeSpot family! Thank you for sharing your kind words with us. It means the world to us and to our entire team! We look forward to serving you again soon!
April 15, 2021
This app does everything it says it does, and we received amazing customer support from Mike and Raymond to personalize it to fit our site. Highly recommend!
Thank you for the awesome review!
April 7, 2021
The app is quite powerful and can help you do what Amazon does in terms of getting products shown to customers and driving up the sales and AOV. There are several ways to implement the upsells and cross-sells so they would be store specific but, there is definitely flexibility in how you want to show them on your site. Now, what's even more amazing than Limespot is Ryanna, their #1 customer support and account management expert. The things Ryanna can do with Limespot....... She gets 6 stars. Her knowledge and expertise is impressive.
Thanks for leaving such a valuable review, and mentioning Ryanna. You’re right, she is always going above and beyond. We’ll be sure to share your praises with them!
April 6, 2021
We love this App! Its been really helpful and has generated a lot of sales for us. Support is amazing.
So glad to hear our app generated lots of revenue for you! Thank you for being a loyal customer. :D
April 15, 2021
whenever you update your prices, limespot doesn't update it on their system. After weeks past , their widget shows the old prices , causing confusion. You have to do manual sync each time you update your price in their app. Annoying. update: Apparently this issue is only with my store. thats what they said.
***UPDATE 04/07/2021: In active contact with this customer already about the specific issue at hand. This issue is not known to be a system wide problem with LimeSpot Personalizer.*** We understand your disappointment. It’s important to us that our customers are more than satisfied and we would like the opportunity to resolve this issue immediately. If you give us a chance, we are intent on making this right and hope you will allow us to speak with you to discuss the situation. We have reached out directly to you via the provided email address so please get back to us at your earliest convenience so we can resolve the issue at hand.
March 13, 2021
Very quick and good support! The app is very effective and has a great price for all the functions. I would highly appreciate a new feature to allow incentives/ discounts for up- and cross selling products
Thanks so much for your review! That feature is still in the pipeline, we appreciate your patience. :)
March 9, 2021
I'm so impressed with their customer service response! Any time I need some help they are right on it!
Thanks a lot for your positive experience with LimeSpot! ❤️
March 9, 2021
Awesome customer service! Frederic helped me with my three stores :) I recommend this app for every store.
Thanks for leaving a review, and mentioning Frederick. You’re right, Frederick is always going above and beyond. We’ll be sure to share your praises with them!
March 9, 2021
The customer service is very good and always helps me solve my problems. Every one of my stores is using this app.
Thank you for your kind review :).
March 8, 2021
LimeSpot has been a game changer for Baltic Born. They have totally transformed our business, and helped us reach our sales goal within weeks. LimeSpot's customer service is also amazing! Very personalized and timely responses. Highly recommended!
Thank you for being a loyal customer! We really appreciate working with you.
March 2, 2021
Totally misleading charging structure. I am reporting this to Shopify. Be warned - you will be charged hundreds of dollars per month more than advertised!!! Do not install this app.
UPDATE: After deep investigation, we have found that this customer has been using our product for 8 months with top results, and this is the first time we are hearing about any issues with our product or our pricing. Our detailed pricing tiers can be found at https://www.limespot.com/pricing-calculator?plan=silver. We're sorry that this customer felt this way. -- Hello. I’m sorry to hear about your disappointment with us, and I would like to personally assist you with making things right. It is in no intention for us to mislead users on our pricing. One of our teammates from the Customer Support team have tried to reach you at the provided phone number, but was not successful. Please kindly reach out to us at [email protected], we value your business.
Aug. 20, 2021
Great app for upselling, very friendly and communicative staff! The content is customizable to match any theme. Would recommend to a friend.
Thank you so much for your feedback, you put a big smile on our faces! Our team is hard at work trying to continuously improve our product and it’s always rewarding to hear kind words. We love that you love us :)
Feb. 22, 2021
Reached to support as I wanted the integration in my theme to look better and they were very fast to respond and very patient with my comments until we achieved the final look I needed.
Awesome to hear that we were able to help you with your needs so fast. Thanks for the kind words.
Feb. 17, 2021
I used this app for product recommendation like in Amazon. I really liked their pay per sale business model. I wish they continue and I will try their new monthly subscription with google ads campaign.
Thank you for being a loyal customer. I'm glad you like our business model! Looking forward to having you try out our new product - Shopping Ads!
Feb. 16, 2021
Excellent app, very easy to use. Customer service is excellent, I am very happy with this app - in fact all my websites use this app - a must have
Thank you for taking the time to give your feedback. We really appreciate it.
Feb. 14, 2021
Online support reply quickly, friendly. Also, this app is easy to use. Recommended. Recommended. A+++
Thank you for the 5-stars! Hope to see you again soon!
Feb. 12, 2021
Have used this app for a month now, great ROI and superb customer service from Frederick! Will highly recommend for any merchants!
Thanks for leaving a review, and mentioning Frederick. You’re right, Frederick is always going above and beyond. We’ll be sure to share your praises with them!
March 7, 2022
The best support experience I have had in a long time. I use Limespot to cross-sell products and upsell upon checkout. The usability and features are well thought out. It has really improved our ability to cross-sell products. I could not figure out how to do something and tech support immediately responded and did it for me as well as taught me how to do it. An excellent product with great support.
Thank you so much for your review! We are happy to hear you find our product user friendly! Our support team is always here to help.
Feb. 10, 2021
Exactly what we needed! The support has been top quality as well. They respond fast and fix whatever issue we are having in a timely manner.
We are thrilled to have you as part of the LimeSpot family! Thank you for sharing your kind words with us. It means the world to us and to our entire team! We look forward to serving you again soon!
Feb. 5, 2021
LimeSpot is a great app and they offer a great support too, which responds immediately. Highly recommended!
Thanks so much for your lovely review! :D