All reviews

Rating Breakdown

  • 5
    90% (462 ratings)
  • 4
    3% (14 ratings)
  • 3
    1% (6 ratings)
  • 2
    1% (4 ratings)
  • 1
    5% (25 ratings)

Reviews with Text

  • 100% (510)
Review RSS Feed Review RSS Feed

5 / 5 Share

July 26, 2020

LimeSpot is amazing. If you need help they respond immediately. I recommend this app to everyone.

Using app

Almost 3 years

Total reviews

13

Average rating

4.7

Developer Reply

Thank you so much for your recommendation.

5 / 5 Share

July 22, 2020

Great company and great support. Would highly recommend if you are trying to improve your AOV and conversion rates throughout your store.

Using app

22 days

Total reviews

10

Average rating

5.0

Developer Reply

Thanks so much for your awesome review!

5 / 5 Share

July 21, 2020

Best personalised recommendations app. Intuitive interface, easy to use and whenever there's something that I cannot personally solve, the customer support is amazing!

Using app

9 days

Total reviews

1

Average rating

5.0

Developer Reply

We can't thank you enough for the positive feedback. Happy to help!

5 / 5 Share

Sept. 24, 2020

Having used their service for over 8 Month and response they give each time on Repeating task (i usually changes theme often and is very particular about design), i cannot thank Limespot more than writing a review for them.

Using app

4 months

Total reviews

12

Average rating

5.0

Developer Reply

So glad to hear that you've had such a great experience with our service so far! Don't hesitate to reach out any time you need any help. Appreciate your review.

5 / 5 Share

June 30, 2020

Great app to promote similar products to upsell and cross-promote. Easy to use and doesn't break my theme. Cust support rep Michelle helped me with a few issue and she took care of my issues quickly. Recommended!

Using app

About 13 hours

Total reviews

5

Average rating

5.0

Developer Reply

You're very welcome! Thanks for your recommendation :)

5 / 5 Share

June 25, 2020

Great app & Great Support! It takes me just 5 minutes to get supported. We will work with them for a long time for sure.

Using app

3 days

Total reviews

3

Average rating

5.0

Developer Reply

Thank you for your awesome review. :)

5 / 5 Share

June 15, 2020

Super support. Just in a minute the help I needed has been provided. The app works very well on our website

Using app

Over 1 year

Total reviews

4

Average rating

5.0

Developer Reply

This review made our day! Thank you very much!

5 / 5 Share

June 3, 2020

It's a great tool which shown the difference from the day one. The support was exceptional, Michelle helped us with the customize code changes to populate the template which helped us to setup straight away.

Using app

2 days

Total reviews

6

Average rating

4.3

Developer Reply

Glad to hear that everything was setup and working well right away! We are sure you'll get many upsells with LimeSpot. 😄

5 / 5 Share

May 5, 2020

I received an outstanding customer service from Frederick today. My issue was resolved within 30 minutes. He went above and beyond making some minor changes to match the store's theme. Great job, thank you! - MerryBath.com

Using app

Almost 3 years

Total reviews

13

Average rating

5.0

Developer Reply

It is our pleasure to help you! Your store is looking great now. Thank you for your positive experience!

5 / 5 Share

April 23, 2020

The app works great, and when something is not working the support is awesome, it has a lot of different ways to customize your pages, and as I saidthe support is fantastic, they helped me in everythink I asked and very quickly, and I think it¨s pricing options are very fair, big thanks to Michael!

Store

Optimax

Using app

3 days

Total reviews

6

Average rating

4.7

Developer Reply

Thanks for your support! We are always here to help. Happy to hear that you find our pricing to be fair.

5 / 5 Share

April 16, 2020

Great app - and when I got stuck on a few details, the support were very helpful and dealt with it in good time. Thank you.

Using app

2 days

Total reviews

4

Average rating

4.8

Developer Reply

Thank you for your review. Our support team is always here to help!

5 / 5 Share

April 15, 2020

We really like this app!! It's easy to use and we've seen great benefits from using Limespot! Ryanna helps with any questions we may have and is quick to answer and solve problems!

Using app

6 months

Total reviews

2

Average rating

5.0

Developer Reply

So pleased to hear that you've seen great benefits with our app. Thank you again for taking the time to share your experience with us. We're grateful for customers like you.

5 / 5 Share

April 14, 2020

We love this app, they have the best most friendly support (hi Ryan!) who are so so helpful and make it really easy to integrate the app into your site.

Using app

About 2 months

Total reviews

3

Average rating

5.0

Developer Reply

Thanks so much for your review! Our support team is always here to help (the person who helped you is actually called Reymond!).

5 / 5 Share

April 13, 2020

This app is very helpful to highlight most popular products and their Customer Servicer is very prompt to assist

Using app

7 days

Total reviews

3

Average rating

5.0

Developer Reply

This review made our day! We're glad that our app is helping you. :)

3 / 5 Share

March 23, 2020

I'm finding lots of bugs with this app and as it has become more sophisticated, it's become more difficult to use. e.g. If I try to make configuration changes, it just seems to fall over and I can't access it for a few hours as it resets. Probably user error, but even so, it shouldn't behave as it is. I'm on the verge of swapping for another recommender engine.

Store

Kwoff

Using app

Over 4 years

Total reviews

5

Average rating

3.4

Developer Reply

We are very sorry for the frustrating experience you had with our app. Our engineering team has since fixed the issues and your account is now good to go. We tried to reach out to you via the live chat to let you know that everything is now fixed. Hopefully you will be able to give us another chance before swapping for another app! Do reach out to us at [email protected] so we can help you with any other concerns you may have with our product.

5 / 5 Share

March 8, 2020

I could install very easy. Quick support is also very helpful. It fits naturally into the site design.

Using app

7 days

Total reviews

5

Average rating

5.0

Developer Reply

Thanks for your 5 star review! Glad to help. :D

5 / 5 Share

March 6, 2020

The ROI on this app is HIGH! One of the best apps we have on our store hands down. Would give 10 stars if we could.

Using app

About 1 year

Total reviews

6

Average rating

5.0

Developer Reply

Thanks so much for your support and loyalty. We are pleased to know that the ROI on our app has been high for your business. Happy to help!

5 / 5 Share

Feb. 28, 2020

We ran the 15 day trial with this app and were seriously impressed with the performance. It took a few days to start seeing positive results but it is now working really well. LimeSpot Driven Revenue was more than 24% of overall sales after 14 days of using the app. It seems to be really helping customers find or discover products of interest. Also we had a couple of issues with the look of the recommendation boxes but customer support resolved that for us quickly. Highly recommended.

Store

9 for 9

Using app

13 days

Total reviews

10

Average rating

3.9

Developer Reply

We are so grateful for your kind words. Thanks for sharing your review with us and the community.

5 / 5 Share

Feb. 17, 2020

This is a very and well thought out application that could add value to the sales strategy of any ecommerce store.

Using app

Over 1 year

Total reviews

18

Average rating

5.0

Developer Reply

Thank you for your feedback and we wish you all the best in your business.

5 / 5 Share

Jan. 15, 2020

Great hands-on support in adjusting the recommendations widgets on my site from Fred. Great app, I have added this to another of my Shopify site too. Keep up the good work

Using app

About 2 months

Total reviews

8

Average rating

5.0

Developer Reply

Wow we are so pleased to know that you have our app on both of your Shopify stores! Frederick will be happy to know that you liked his support. Thank you for your support!