LimeSpot AI Bundles & Upsells
Personalization and customer journey optimization | LimeSpot
Rating
4.8
feedback
1,554
chart
#1,775
All reviews
Rating Breakdown
Review RSS Feed
Feb. 4, 2021
Very impressive set up and functions, well worth the price. Much better than the two other ones we tried. Anyone who hasn't tried Limespot should do so.
We appreciate your recommendation and hope you will continue using our app. Thank you!
Jan. 26, 2021
Great app. I've had it installed for a little over 24 hours and I've already made 15 sales from recommendations, so it has more than paid for itself. The default settings that they have are beautiful. Had one minor change I wanted and they took care of it right away.
Thank you for your positive review! We know you'll get many upsells with our app. :)
Jan. 20, 2021
Great app. Better customer support. Keeps our visitors really engaged with personalized 1:1 content.
Happy to hear we could help! Thanks for your 5-star review.
Jan. 13, 2021
Excellent app, very easy to use. Customer service is excellent, I am very happy with this app - in fact all my websites use this app - a must have
Amazing! Thank you for using our app on all of your websites.🙏
Dec. 26, 2020
Just contacted them to fix a few issues. The dev was very fast and fixed all my issues. Highly recommend!
Thanks for your lovely review. Happy holidays!
Dec. 22, 2020
Disappointed with this app. It looks great but doesn't function with current products and prices. Products which have been archived still show up in the upsell box and sale prices don't show up either. I've reached out a few times for help with no response at all. not worth the hassle.
We’re deeply sorry to hear of your less than satisfactory experience and hope you will accept our sincerest apologies. We are committed to providing great customer service and we would like to make things right. After some investigation, we realized that we have not been receiving your emails due to some technical issues with the "Get Support" function via this app page. Our Customer Success team always replies at [email protected]. Please expect an email from us shortly to determine how we can provide you with a solution. We value our customers’ opinions and would like to thank you for bringing this to our attention.
Dec. 4, 2020
Our company added this app and its perfect you can even customise the items that you want to show ... their customer service is excellent i have spoke with Reymond he helped a lot fast .. very nice in everything
Thank you very much for your support, we really appreciate it.
Nov. 29, 2020
Great App! Really worked out our requirement and the support is also very good. Recommendation boxes work really well.
We are glad to have worked out your requirements and that you enjoy our app. Thank you for being a loyal customer!
Nov. 27, 2020
Just installed the app, it looks great! Michael helped me out with setting up, thank you! Happy Thanksgiving!!!
Thanks for your positive feedback and happy thanksgiving.
Nov. 13, 2020
Limespot has a good return on investment, and their staff is really responsive and super helpful. The only downside to me is that their post-purchase upsell requires customers to re-enter their payment information. A true one-click-upsell would make this app perfect.
Thank you for taking the time to give your feedback. We really appreciate it. Just wanted to let you know that our post-purchase upsell is only on the Order Status page (aka Thank You page), which is when the customer finishes making their purchase. Shopify does not allow any apps to access the payment information section due to security reasons.
Nov. 10, 2020
Great support so far, quick response and very helpful. I had an issue with the browser and they found a quick solution to make the connection work.
Thank you for your generous support!
Oct. 27, 2020
We 've been using this app for a year now and we its features have been really helpful to our shop. Great support, fast response and follow-up from Mike! Thanks guys
Thank you very much for being a loyal customer. Mike is happy to help!
Oct. 23, 2020
I have been using this app for my first website and it is great - very easy to use, tones of options to customize. Customer service from Reymond is excellent, thank you :)
Thanks for leaving a review, and mentioning our customer support agent Reymond. You’re right, Reymond is always going above and beyond. We’ll be sure to share your praises with them!
Oct. 23, 2020
Poor App-... I have being paying for around 12 months or more, without having access to control the features. Afterwards they dont remove the coding, so store is slowed down. Waste of money dont do it! **Update** It was a mistake I have paid way to much. They gave me a refund for a month. Thats ok. I could have spotted it myself before. Michelle was a pleasure speaking to from Limespot. She get one of the stars personally.
**Update** Thank you so much for updating your review. The refund is currently being processed by Shopify as there hadn't been any charges to your account since February 2020. We look forward to doing business with you again in the future. Best of luck with everything and hope to see you soon! We’re sorry to hear of your less than satisfactory experience and hope you will accept our sincerest apologies. We are committed to providing great customer service and we would like to make things right. A request has been sent to your store so that our team can help with removing the leftover code. We would also like to offer you a better pricing plan with access to more features. Please expect an email from our support team to make things right.
Oct. 19, 2020
Great customer service. Michael are really helpful and tries his best to keep the customer satisfied. I absolutely recommend this app.
Awesome to hear that you are satisfied with Michael's support. He will be happy to read your review!
Oct. 19, 2020
Great customer service! The support is very fast and helpful. Highly recommended! Thank you so much!
Thank you for your positive experience with LimeSpot and the support team!
Oct. 16, 2020
The best recommendation app ever ! My store looks like Amazon now ! The support is super responsive and friendly ! I love their apps so much and great support as well ! :)
Super glad to hear that we have customized our app to your store's liking. Please don't hesitate to reach out to our 24/7 support team if you have any other questions. Thank you!
Oct. 14, 2020
Very good customer service. their live support helped me fix everything very fast. thank you very much!
Happy to hear that we could help!
Oct. 14, 2020
This app is all you need to increase your aov and the customer support is as fast as light speed when it comes to helping you with any thing on the app! Thank's a lot!
Thank you so much for the splendid review. ✨
Oct. 8, 2020
great custoner service!!! whatever you need, you always get help within minutes!! :) Thanks a kit for your amazing support!
Thanks for the 5-star review.