Bundle & Upsell AI ‑ LimeSpot
Bundle, Cart Upsell & Cross Sell at Checkout App |...
Rating
4.7
feedback
512
chart
#1,294
All reviews
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Jan. 3, 2020
Very good support of the team ! they solved my problem directly, very nice app, very easy to use. Cool !
We really appreciate your feedback 🙏. Thanks!
Dec. 18, 2019
The app offers very smart suggestions for our customers and the customer service team is very, very helpful. They were of great help fitting the app to our store.
Thank you for your review. Glad to hear that you are happy with our product recommendations and customer service. Please feel free to contact us any time if you need any more help!
Dec. 9, 2019
Works really cool, easy to set up, and sales are rising with the app. And also its support is great, too! Thanks LimeSpot team.
Thanks for leaving a review, and we are super delighted to hear that your sales have increased. We are always here to help! :D
Dec. 6, 2019
Very good app and very reactive customer support. This is the best recommandation app on the market.
Very happy to know that you think our app is the best recommendation app on the market. Our support team is always here to assist! ✨
Dec. 4, 2019
Great app, with great support! Works perfect, Limespot widget layout was set from their team for no time and looked exactly like my theme items. Thanks a lot!
You're welcome, it's our pleasure to help! Our support team is always here to help with any customization requests.
Dec. 4, 2019
amazing customer service to help with resolving issues relating to positioning and placement of the recommendation engine, font issues and sizing issues to make it more consistent with the installed theme. recommended!
Thank you for your recommendation! We are glad that you are happy with the customization of our app. Happy selling!
Nov. 29, 2019
We use it for giving product suggestions to our visitors. Great and quick help from their support team. Highly recommended!
Thank you so much your recommendation and for being a loyal customer! We are happy to help and happy selling.
Nov. 9, 2019
Limespot has been great so far with helping increase our average order value. The support though is what is really stands out - they have gone above and beyond to help us customize our site with the widgets, and they respond very quickly whether talking with your account manager or anyone from their customer service team.
Thank you so much for your review! Your feedback is greatly appreciated. We're super happy to hear that our app has helped increase your AOV and that you are pleased with our support team. It is our pleasure to help you customize our app to match the look and feel of your online store. :)
Nov. 7, 2019
Nice App & helpful support. Already driving more conversion! Just getting into the Analytics dashboard and see the potential to help make quicker cross-selling decisions. I am interested to see the results from the AI perspective. Cheers!!
It's amazing to see that we're already helping you drive more conversion within a short period of time. Our AI engine definitely provides more personalization compared to regular product recommendations. Do reach out if you need any more help from our support team!
Oct. 29, 2019
Tech support was amazing! Michael was so patient, polite and helpful. Highly recommend this app. A+++ Thanks Michael!
Thanks for your recommendation! Michael is glad to hear that you were pleased with his support.
Oct. 24, 2019
This is a great app! I've only been using it on my site for a few weeks and I'm already seeing substantial increases in overall revenue. Customer support is also really, really responsive. Get this app!
That is excellent to hear. 🎊🎉 We hope you'll get even more revenue from the app and thank you for the review! Our customer support team is very grateful for your compliment.
Oct. 16, 2019
Been using this app for all of 24 hours and so far it has been very easy to use. There was a little exploration in figuring out the relationship between the site settings, the box settings, and the product display rules, but once you see all the elements at work it's pretty easy. I don't normally leave reviews, but it's when I wanted to start getting into some really custom stuff for my site that this team really started to shine. I wanted to customize the upsell recommendation on our AJAX cart and Erick was very patient with walking me through the CSS classes I needed to set, where to update those in the UI and always had a link ready for the different help articles I needed to reference. This app also stands apart from others with the reporting. I'm still waiting on more data to trickle in, but so far it's a much richer picture than what I've seen on other competitors. If there was something I would ask for, it would be the ability to further customize the layout of my Upsell unit so that my Add-to-Cart button could span the full width of my AJAX drawer, the way the theme's checkout button does. Right now, the ATC button looks to be locked into a smaller column that goes next to the product photo instead of being able to span the full width with the photo and product title side by side.
First of all, we would like to acknowledge the fact that you left us such a detailed reply in your first 24 hours of using LimeSpot. We're so happy to hear that you find our app to be user-friendly! It's an honour that even though you don't usually leave reviews, you still left us one after the help of our customer support, Erick. Our help center is always being updated with new support articles as well as videos, to assist our customers. On top of that, we really appreciate that you found our analytics to be valuable to your business as that is probably one of the most important things to us. Regarding your ask, you are right in that the ATC button is locked into a smaller column that goes next to the product photo instead of being able to span the full width with the photo and product title side by side. This is because our current default Upsell box in the AJAX cart is set to be displayed as table-cell, which is useful for vertically aligning HTML. We are actually able to change this and display it as a table, which would result in the photo being on top of the product title, thus the ATC button would be below this content and spanning the full width of the AJAX drawer. Unfortunately we can't attach a picture on how this would look like, but if this interests you, please do reach out in our live chat and let us know if you want us to help you change this and see how it looks to you.
Oct. 7, 2019
Phenomenal app. Super responsive team (Frederick rocks!). Provides a lot of customization options, and all for a reasonable sliding pricing scale. 5 stars.
Thanks for your awesome feedback. We are glad you are happy with our customization options. :)
Oct. 5, 2019
Once you understand how the app works, it is a breeze to use and can be customised to match your theme. We tried many other cross-sell apps but this one blows them away. The options are endless and give you total freedom as to what products or collections you want to offer as an up-sell, cross-sell or related item. Also need to say thanks again to Raymond and Frederick for all of their help after we reached out for some help. Five star service!
So glad to know that you have been blown away by both our product and service. We've worked hard to make our app as customizable as possible and are improving our product recommendations on a daily basis. Just wanted to take the time to say thank you for your detailed review. Do reach out again if you need any more help from us! Really appreciate your support.
Oct. 4, 2019
This app is the best one on the market place by far! The support team is also very fast and responsive helped solved all of my needs fast.
Thanks for your amazing review! We're always here to help. :)
Sept. 11, 2019
The app gets pretty pricey once you start bringing in a lot of revenue as they take a percentage of the sales that the app generates for you. That being said, there isn't a better app on the market for what we use it for. It gives great targeted recommendations, and the support has been really good when we need any help. Cross selling individual products is also a breeze, which was the main reason we got this app in the first place. All the extra widgets it has are just a bonus. We have used this app for a couple years now and have been fully satisfied.
Thanks for your honest feedback! We are really grateful that you have been with us for a few years now and that your experience has been positive. 😊 Regarding our pricing, we hear our customers about this and are actually in the process of changing our pricing model to better match the needs of all types of stores. We're committed to bringing more value to our customers with new product features, new integrations, better algorithms, pricing changes, and much more. Really appreciate the time you took to share your opinion.
Sept. 7, 2019
I SAVED more than $700 per month being charged with this app for my two Shopify stores by REMOVING this app. What I did? 1. Install theme with built it features of recently viewed, you may like it. 2. Install frequently bought together app for $6.99 per month. That's it! I saw negative feedback last august 18, 2019 questioning why this app is charging so much where we can get it by free or for a very cheap price. AND he's RIGHT! I posted negative feedback because I wasted a lot of money using this app for months! P.S. My revenue didn't drop. I'm getting the same revenue or even better. .
We are sorry to hear you were less than satisfied with our app. Our app is fully automated and AI-driven where we generate personalized recommendations based on shopper's activities, and preferences. It is much more than You May Like, Frequently Bought Together, and recently viewed product carousels because we pride ourselves on being able to dynamically target shoppers with the right products at the right time and price point. Not all recommendations are created equal and that is what separates between us and our competitors. Regarding our pricing, we hear our customers about this and are actually in the process of changing our pricing model to better match the needs of various types of stores, especially smaller stores with a more restricted budget. At LimeSpot we are committed to fair, honest pricing because we value our customers and truly appreciate the time to share your opinions. Please watch out for that if you are still interested in using our app in the future. You can expect an email from someone on our Customer Care team soon to address your issues.
Aug. 29, 2019
Love the app! Easy to implement and edit the product recommendations. The tracking is really useful to see the results and such. Customer support is really helpful when I have questions, prompt answers as well!
Thank you, we do our best! Let us know if you need any help in the future and enjoy our app! We are sure you'll see great results. :)
Aug. 28, 2019
This app has been great for Darkest Fox! We use it to group products are part of the same collection that go perfectly with each other, showcase what's currently trending on our website, and remind our users which products they've recently viewed! This is an excellent personalization app, and the customer service/technical support has been fast and extremely helpful. Highly recommend!
What an incredible review, thank you! Good luck with your store and thank you for your support!
Aug. 13, 2019
Prompt responses when messaging. Easy to set up. Looks good on my site. It integrates well to my site. It looks professional.
Thank you for your kind review. We're glad to know that your find our app integrates well with your site.