All reviews

Rating Breakdown

  • 5
    90% (759 ratings)
  • 4
    3% (25 ratings)
  • 3
    1% (5 ratings)
  • 2
    1% (11 ratings)
  • 1
    3% (27 ratings)

Reviews with Text

  • 95% (784)
Review RSS Feed Review RSS Feed

5 / 5 Share

Oct. 29, 2024

Pauline is the best! I am in the process of migrating two different brands over to LitCommerce, from CED Commerce, as the software is much easier for us to use, particularly as we list on a large number of marketplaces. I screwed a few things up during this process, and Pauline has been patient with me, communicated clearly, and got us up and running in next to no time!

Using app

9 days

Total reviews

1

Average rating

5.0

2 / 5 Share

Oct. 27, 2024

I do not recommend using this tool with Amazon. After a year of experience, I encountered numerous issues due to system flaws that negatively impacted my listings. I lost multiple sales as a result of the staff's limited ability to effectively troubleshoot these problems.

Using app

About 1 year

Total reviews

4

Average rating

3.5

5 / 5 Share

Oct. 27, 2024

I've tried all the tools and made quite a mess of my inventory trying them out. I swore I wasn't going to try any more integration apps, but I reluctantly decided to try this one in a weak moment of desperation. WOW! THIS is how all the others should work, and I have been able to tease our the issues without causing further issues. They are very clear in their messaging about what will happen if a setting is enabled, which caused me to pause and reconsider where other products wrecked my systems. Furthermore, their customer support was quick and helpful in correcting the remaining issues! Harvey helped me on a Sunday to sort through SKU and linking issues, and was very polite in the process. Cross-platform listings are really difficult, but LitCommerce has finally made it a lot simpler. I think I can finally get back to running my business instead of my business running me! THANK YOU!

Using app

1 day

Total reviews

2

Average rating

5.0

5 / 5 Share

Oct. 27, 2024

Harvey from the support is fast & efficient! Solve my problem immediately.

Using app

About 1 month

Total reviews

1

Average rating

5.0

5 / 5 Share

Oct. 24, 2024

Excellent to work with.Instant support from the customer care.

Store

5 Core

Using app

3 months

Total reviews

4

Average rating

5.0

2 / 5 Share

Oct. 24, 2024

Wasted 2 weeks of my time. Back and forth with questions about their integrations with OnBuy, TikTok and Etsy. Finally got OnBuy approval, installed LIT Commerce on Shopify only to find that the listings created on OnBuy did not meet OnBuy's minimum standard. Crucially the videos were not sent across either. This is because they just have an API link, not a full integration. So it was not fit for purpose. Service was okay to start with but as soon as the problems arose they were clueless to resolve them. Will go elsewhere and find some software that is more ready than this, which is just a work in progress.

Using app

About 4 hours

Total reviews

27

Average rating

3.7

5 / 5 Share

Oct. 23, 2024

Fantastic customer service and quite simple to use!

Store

Bood UK

Using app

14 days

Total reviews

2

Average rating

5.0

4 / 5 Share

Oct. 21, 2024

Very responsive support. especially Harvey and Rosalie.

Using app

7 days

Total reviews

3

Average rating

4.7

5 / 5 Share

Oct. 18, 2024

The app has worked well and saved me a good bit of time. Also, I recently asked customer support for some help with a question and the custom service individual was knowledgeablem pleasant and very helpful! Thanks!

Using app

Over 1 year

Total reviews

4

Average rating

5.0

4 / 5 Share

Oct. 13, 2024

Time saver!

Using app

27 days

Total reviews

2

Average rating

4.5

5 / 5 Share

Oct. 11, 2024

Great assistance and just a click away.

Using app

10 days

Total reviews

3

Average rating

5.0

5 / 5 Share

Oct. 8, 2024

Sehr praktisches Tool mit dem man verschiedene Marktplätze gut miteinander verknüpfen kann. Bei Fragen oder Problemen hilft einem immer sehr schnell der Support über den Chat.

Using app

5 months

Total reviews

1

Average rating

5.0

1 / 5 Share

Oct. 5, 2024

The ap didn't do what I needed it to do and was unclear, even after talking to assistants. There is no way to cancel this ap on shopify, no cancel button. I contacted them to cancel it, they said they would not charge me. They have charged me. I am now trying to get a refund. If you had a CANCEL PAYMENT button, you would not be getting a 1 star review. This is the 3rd time I am trying to stop this ap. Just taking peoples money, with no way to cancel it, is really bad practice. I will be reporting this to my bank fraud team.

Using app

About 2 months

Total reviews

2

Average rating

3.0

5 / 5 Share

Oct. 3, 2024

We have been a multichannel online store for many years, utilizing some higher end and costly solutions to manage our listings, inventory, and orders across all of our channels. Litcommerce does all of the above and does it at a very affordable price. We transitioned over to Litcommerce back in June and haven't looked back! We highly recommend this app!

Using app

6 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Oct. 3, 2024

Harvey was very helpful to get things up and running. It was quite straightforward but he gave me confidence in a supporting role - being there as a back up if needed.

Store

Pott'r

Using app

About 1 hour

Total reviews

3

Average rating

5.0

5 / 5 Share

Oct. 2, 2024

Rachael solved my problem with google shopping when I could not get some ads to upload. Very pleasant to work with,

Using app

11 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Sept. 29, 2024

Very Best App and their custom support is amazing.

Using app

About 2 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Sept. 29, 2024

Love the app, lifesaver. And the support is top notch. A++++

Using app

9 days

Total reviews

6

Average rating

5.0

5 / 5 Share

Sept. 28, 2024

The app is very useful and the team support is awesome. Would recommend everyone to use it.

Using app

About 7 hours

Total reviews

2

Average rating

5.0

5 / 5 Share

Sept. 26, 2024

Mal eine tolle App die auch richtig gut supported wird. Als Seller hat man nicht das Gefühl allein zu sein und wird souverän durch alle nötigen Schritte geführt.

Using app

About 4 hours

Total reviews

1

Average rating

5.0