All reviews

Rating Breakdown

  • 5
    91% (571 ratings)
  • 4
    3% (19 ratings)
  • 3
    1% (4 ratings)
  • 2
    1% (9 ratings)
  • 1
    3% (20 ratings)

Reviews with Text

  • 96% (595)
Review RSS Feed Review RSS Feed

5 / 5 Share

Sept. 11, 2025

Quick help when needed!

Using app

About 21 hours

Total reviews

1

Average rating

5.0

5 / 5 Share

Sept. 10, 2025

I had a specific issue that Harvey was able to help me with and then he asked a generic follow up question that prompted me to ask about a completely unrelated issue I was having with Amazon. Harvey then sent me a link to a video that explained how to resolve my problem with Amazon so it was an amazing experience. I probably would have never brought up the issue with Amazon without his additional questions so I really appreciate it! Thanks!

Using app

About 2 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Sept. 10, 2025

Great app. I alsways have a great experience with the support team. Evelyn is very helpful.

Using app

Over 1 year

Total reviews

11

Average rating

5.0

5 / 5 Share

Sept. 10, 2025

The help from lit commerce was exceptional the agent Evelynn was the best service I have ever had from 3 party software companies in ages. I hope Lit commerce recognizes her and gives her the credit she deserves along with compensation if possible.

Using app

5 days

Total reviews

2

Average rating

5.0

5 / 5 Share

Sept. 9, 2025

This app is outstanding. It does everything I need and most importantly, the support staff is unmatched. I ask a question and get an immediate response. The tech team has helped run larger processes in a quick and timely manner. I have never had such a great experience with the helpful and friendly reps. The only problem for me is that Amazon does not import names and addresses on their orders. (They are waiting for approval) but this is something we are working around at this time without too much disruption. After that is done, there are no issues I am aware of. AND...I have almost 80K SKUS so they are handling a large qty of SKUs. Highly Recommend.

Using app

14 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Sept. 9, 2025

very good app, customer support is superb. cannot fault. HIGHLY RECOMMEND!

Using app

11 months

Total reviews

5

Average rating

5.0

5 / 5 Share

Sept. 9, 2025

Alayna was so helpful to me. I came in knowing nothing about setting up LitCommerce, and she was able to clearly and patiently help me through the setup process. I am so impressed with Litcommerce's chat help...

Using app

About 11 hours

Total reviews

1

Average rating

5.0

5 / 5 Share

Sept. 9, 2025

Very useful for syncing stock with Reverb. Support Communication is always swift and helpful.

Using app

Almost 2 years

Total reviews

1

Average rating

5.0

5 / 5 Share

Sept. 7, 2025

If you want to sell on multiple platforms, this is THE app you want to use. The staff is responsive and very professional. This app has helped my business tremendously!

Using app

Almost 2 years

Total reviews

2

Average rating

5.0

5 / 5 Share

Sept. 6, 2025

Using app

About 21 hours

Total reviews

2

Average rating

5.0

5 / 5 Share

Sept. 6, 2025

Honestly the best customer service I've ever had! Shout out to Quỳnh Anh, she helped me so so so much. Couldn't ask for a better customer service!

Using app

2 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Sept. 4, 2025

nick au top

Using app

About 1 hour

Total reviews

1

Average rating

5.0

5 / 5 Share

Sept. 4, 2025

The customer support for this app is amazing! Norah was incredibly helpful in resolving my synchronization issue. I really appreciate her assistance and professionalism!

Store

Quokka

Using app

7 months

Total reviews

3

Average rating

5.0

5 / 5 Share

Sept. 3, 2025

I’ve had the chance to work with a few support agents at LitCommerce, and Nick was the most recent one I connected with. He is friendly, patient, and very supportive. With his guidance, I was able to resolve many of the issues I was facing in the system quickly and smoothly. What stood out the most was how approachable and professional he was—he made the whole process less stressful and much easier to handle. Overall, it was a really positive experience working with Nick, and I truly appreciate his support.

Store

YOOMI

Using app

5 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Sept. 2, 2025

Store

DeCuero

Using app

6 days

Total reviews

3

Average rating

5.0

5 / 5 Share

Sept. 2, 2025

This team is very helpful. They have taken the time to customize our integration from Shopify to Woocommerce and have done a phenomenal job! They are highly skilled developers and the customer support team is the most active and helpful in the market. This tool is by far the best I've seen that actually works and the experience integrating with them is a breeze with the help of their team. Highly recommend!

Using app

5 days

Total reviews

6

Average rating

5.0

5 / 5 Share

Sept. 2, 2025

Great tool for e-commerce platforms - we are specialised in musical instrument business, and without this app we wouldn't be able to maintain price/inventory/ listings. Saves a lot of time and the help from the support team is very good too. Recommended!

Using app

Over 2 years

Total reviews

1

Average rating

5.0

5 / 5 Share

Sept. 1, 2025

This tool worked like tools should. PERFECTLY!! I highly recommend it. Very easy interface. Great support. Quick setup. Wow. Love it.

Using app

About 1 hour

Total reviews

3

Average rating

5.0

5 / 5 Share

Sept. 1, 2025

Support is phenomenal!

Using app

13 days

Total reviews

2

Average rating

5.0

5 / 5 Share

Sept. 1, 2025

Just started with the App but the setup has been easy so far and Harvey from their team has been super helpful with the questions I've had.

Using app

About 1 hour

Total reviews

6

Average rating

4.3