All reviews

Rating Breakdown

  • 5
    90% (759 ratings)
  • 4
    3% (25 ratings)
  • 3
    1% (5 ratings)
  • 2
    1% (11 ratings)
  • 1
    3% (27 ratings)

Reviews with Text

  • 95% (784)
Review RSS Feed Review RSS Feed

5 / 5 Share

Feb. 13, 2026

great fast service

Using app

About 23 hours

Total reviews

2

Average rating

5.0

5 / 5 Share

Feb. 12, 2026

I had a really great experience with the support team today, especially Evelyn. From the beginning, she handled everything professionally and with genuine care. My questions were answered clearly, and I felt fully supported throughout the entire session. It was my first time reaching out, and I’m honestly impressed with how smooth and helpful the experience was. Evelyn was patient, knowledgeable, and quick to respond. Thank you for the excellent support — I truly appreciate it and look forward to continuing to use the app!

Using app

12 days

Total reviews

5

Average rating

5.0

5 / 5 Share

Feb. 12, 2026

Excellent Support – Fast, Professional & Solution-Oriented I had several technical issues while setting up my Amazon listing, including GTIN exemption configuration, variant mapping, and synchronization errors. The LitCommerce support team was incredibly helpful throughout the entire process. They responded quickly, explained every step clearly, and helped me resolve complex publishing and syncing issues with Amazon. What I really appreciated was their patience and detailed guidance — even when the issue involved Amazon API limitations. Thanks to their support, my listing is now active and fully synchronized. Highly recommended for anyone managing multi-channel selling. Professional, knowledgeable, and truly supportive!

Using app

About 5 hours

Total reviews

2

Average rating

5.0

5 / 5 Share

Feb. 12, 2026

Lit has given us a simple way to get our products listed in more than one venue. Their representatives are responsive and helpful, I would recommend Lit to any small business looking to improve their visibility and growth.

Using app

11 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Feb. 12, 2026

Great experience!

Using app

About 2 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Feb. 11, 2026

Reasonable price and saves time syndicating your product information to your sales channels. Customer support is great and ensures you are setup for success.

Using app

Over 1 year

Total reviews

1

Average rating

5.0

5 / 5 Share

Feb. 11, 2026

I downloaded the app to manage my Etsy shop and found it simple and, above all, very useful and intuitive. For my first steps, I asked for help from the chat support team and was guided through every step. I must say, I've found few apps so well-designed and so supportive, even for users just starting out with syncing. Recommended!

Using app

About 1 hour

Total reviews

1

Average rating

5.0

5 / 5 Share

Feb. 9, 2026

Useful app that does what it claims to do, and AWESOME support team (shoutout to Rachel for her friendly and quick responses) always available to chat and answer any questions and/or fix any issues. Highly recommend!

Using app

18 days

Total reviews

2

Average rating

5.0

5 / 5 Share

Feb. 9, 2026

Excellent customer service! Pauline helped me untie a couple of knots that I didn't even know I had! She was thorough and provided screen shots to guide me along the way. I am impressed with her service! Thanks Pauline!

Using app

11 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Feb. 7, 2026

Great APP, very affordable for the time savings and the customer service is excellent.

Using app

Almost 3 years

Total reviews

4

Average rating

5.0

1 / 5 Share

March 8, 2026

2026-03-08 Update: After I wrote the below review, the team attempted to fix this issue. Unfortunately, they were not able to, and I had to search and they attempted to gaslight me into thinking the feature was not there. It was previously and they state they can't re-implement it due to eBay's API. Other multichannel software can do this with eBays API, and I am testing a few to see which one can replace Lit. 2026-02-07: Unfortunately Lit is not as LIT as it used to be. They do add features and that is great! What isn't great is when they remove time saving features and you are forced to figure out a workaround that takes 10 times as long as it did before. 1 instance being if you have a product in Shopify that has say 5 colors and 10 types. You list it to Etsy, then add 2 more types in shopify, you can then tell it to update the variants from shopify and it will do that so you don't have to add them all via etsy's interface. With ebay, you could do that, now you can't, you have to add them 1 at a time using a different page.

Using app

About 3 years

Total reviews

3

Average rating

3.0

5 / 5 Share

Feb. 7, 2026

very quick to repond and very clear with the instructions to correct my error.

Store

TUSHKI

Using app

6 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Feb. 6, 2026

Great and speedy customer service! Seamless integration!

Using app

Over 1 year

Total reviews

1

Average rating

5.0

4 / 5 Share

Feb. 5, 2026

The app frequently has issues, but customer support is great - thanks Tracy!

Using app

Over 2 years

Total reviews

1

Average rating

4.0

5 / 5 Share

Feb. 5, 2026

We’ve had a great experience using LitCommerce so far. The system is well-built, easy to navigate, and makes managing our expanding business much easier. Support has also been a big plus, when we do need help, responses are extremely quick and effective. Overall, LitCommerce is a reliable platform with strong features and solid support behind it, would highly recommend!

Using app

3 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Feb. 4, 2026

Using app

17 days

Total reviews

3

Average rating

5.0

5 / 5 Share

Feb. 4, 2026

La aplicacion es bastante buena, la uso para la mayoria de mis marketplaces aunque me gustaria ampliarla a todos pero aun no es posible. El soporte casi siempre esta disponible y resuelven todos los problemas sin coste adicional al de la propia app

Store

K-Boo

Using app

8 months

Total reviews

3

Average rating

5.0

5 / 5 Share

Feb. 3, 2026

Great app for syncing products across marketplaces. Setup was simple, inventory stays accurate, and orders import smoothly. Saved us tons of time. Support is fast and helpful too. Highly recommend!

Store

Lavinia

Using app

--

Total reviews

1

Average rating

5.0

5 / 5 Share

Feb. 3, 2026

Great app and fast support when help is needed.

Using app

About 3 years

Total reviews

1

Average rating

5.0

5 / 5 Share

Feb. 3, 2026

It is pretty straight forward to use. Make sure your listings are all cleaned up with sku's and Variations matching before you dig in too much.

Using app

5 days

Total reviews

1

Average rating

5.0