All reviews

Rating Breakdown

  • 5
    91% (328 ratings)
  • 4
    2% (9 ratings)
  • 3
    1% (4 ratings)
  • 2
    1% (4 ratings)
  • 1
    4% (15 ratings)
Review RSS Feed Review RSS Feed

5 / 5 Share

April 23, 2024

Excellent support by Harvey

Using app

About 2 months

Total reviews

1

Average rating

5.0

1 / 5 Share

April 22, 2024

Don't waste your time. It does not push tracking information back from your Shopify store to Amazon - the most basic functionality. Why does this app even exist. Do better, Lit. The app is definitely not "lit".

Store

Yogo

Using app

3 days

Total reviews

26

Average rating

3.4

5 / 5 Share

April 22, 2024

This was by far the easier way for me to list on Ebay and Reverb. Customer service has been great for the questions I had. I definetly recommend.

Using app

10 months

Total reviews

4

Average rating

5.0

5 / 5 Share

April 22, 2024

We`re using LitCommerce solely for TikTok at the moment, but with plans to go to other marketplaces. We tried other apps before, but there was always something wrong - they don`t have the market we need, or they don`t have the feature we need, or the customer service is not quite helpful. LitCommerce, on the other hand, was a next level experience, especially their customer service team. Honestly, no matter how big or small our issues were (mostly me skipping the tutorials), they were always there for us and sorted everything in a matter of hours (more often - minutes). Always friendly, too. Rosalie and Rachel - thank you for your help.

Using app

11 days

Total reviews

3

Average rating

5.0

5 / 5 Share

April 21, 2024

I have been using Litcommerce for a few months now and I am really happy with it, so much so I have now signed up for a year. Also the customer service is excellent! They sort any problems out really quickly

Using app

6 months

Total reviews

1

Average rating

5.0

5 / 5 Share

April 19, 2024

I really liked the customer support, if it weren’t for the manager he would probably have given up filling it halfway through

Store

A&V

Using app

About 1 month

Total reviews

3

Average rating

5.0

5 / 5 Share

April 18, 2024

Using app

10 months

Total reviews

1

Average rating

5.0

5 / 5 Share

April 18, 2024

They are always available to help answer questions!

Using app

1 day

Total reviews

2

Average rating

5.0

5 / 5 Share

April 17, 2024

Well made app. I have used other and they do not even compare in quality or service. This has them all beat. Thanks for a great Team of people I am able to keep the online advertising moving along without having to spen too much time. Thanks!!!

Using app

9 months

Total reviews

4

Average rating

4.0

5 / 5 Share

April 16, 2024

The agent Rachel helped a lot with uploading listings from eBay to Shopify and guided through the entire process with screenshots that made it really easy to understand. Compared to every other platform I've used, LitCommerce really has the best agents and they put you first whether it's taking your time or actually sitting you through it.

Using app

About 2 months

Total reviews

1

Average rating

5.0

5 / 5 Share

April 15, 2024

Very good customer service. Updates regularly.

Using app

Over 1 year

Total reviews

1

Average rating

5.0

5 / 5 Share

April 14, 2024

This app is very helpful for keeping up my 4 stores. Louisa was especially helpful in walking me through the whole process. I could not have done it without her. She was knowledgeable, kind and courteous. I couldn't have asked for a better agent to assist me.

Using app

25 days

Total reviews

7

Average rating

4.9

5 / 5 Share

April 10, 2024

App is easy to use and understand. Even if you do need help they always respond in a timely manner. I highly recommend. It's more expensive but worth it.

Using app

8 months

Total reviews

6

Average rating

4.7

1 / 5 Share

April 10, 2024

I had it for 1 day to try it out, it's not good so i canceled the next day and still got charged for a full month.

Using app

About 15 hours

Total reviews

1

Average rating

1.0

Developer Reply

Hi there! We noticed your recent feedback regarding an unfortunate experience where you were unexpectedly charged for our product. Our Support Team is always ready to assist customers in pricing matters. However, couldn't find any recent communication from you with our team. To better understand the situation and provide the best possible assistance, we kindly request you to share more details about these unexpected fees. For better discussions, you can contact us during our operating hours, from 08:00 to 23:30 GMT+7 on all weekdays, for Live Chat support. We look forward to hearing from you soon. Regards, The LitCommerce Team

5 / 5 Share

April 10, 2024

My help has always been all that I could have wish for. Rosalie was great to work with. I have always found Harvey and all of the gang at the help desk very courteous and informative. Being somewhat computer illiterate and not very well acquainted with the rules of Amazon, they have been a great help.

Using app

4 months

Total reviews

2

Average rating

4.5

5 / 5 Share

April 9, 2024

Excellent. Very nice and professional aide from the helpdesk. I was able to navigate through to get my Etsy listings up and into Shopify.

Using app

About 4 hours

Total reviews

1

Average rating

5.0

Developer Reply

Hi there, Thank you so much for your kind words! We're so glad that you're enjoying LitCommerce and that you found our customer support helpful! We know that integrating two platforms can be a challenging task, so we're always happy to provide our customers with the support they need to get everything up and running smoothly, especially in your multichannel selling journey. More than that, we're always looking for ways to improve our services, so we really appreciate your feedback. Thank you once again for choosing LitCommerce! We hope you will remain satisfied with our tool for many years to come. Sincerely, The LitCommerce Team

5 / 5 Share

April 9, 2024

Great product, great service

Using app

4 months

Total reviews

4

Average rating

5.0

Developer Reply

Hi there, Thank you so much for your kind words! We're so glad that you're enjoying LitCommerce and that you found our customer support helpful! More than that, we're always looking for ways to improve our services, so we really appreciate your feedback. Thank you once again for choosing LitCommerce! We hope you will remain satisfied with our tool for many years to come. Sincerely, The LitCommerce Team

5 / 5 Share

April 9, 2024

Very useful tool to have, simple and effortless and if you are ever stuck their support team is amazing! Thanks for all your help Rachel.

Using app

9 months

Total reviews

1

Average rating

5.0

Developer Reply

Hi there, Thank you so much for your kind words! We're so glad that you're enjoying LitCommerce and that you found our customer support helpful! We know that integrating two platforms can be a challenging task, so we're always happy to provide our customers with the support they need to get everything up and running smoothly, especially in your multichannel selling journey. More than that, we're always looking for ways to improve our services, so we really appreciate your feedback. Thank you once again for choosing LitCommerce! We hope you will remain satisfied with our tool for many years to come. Sincerely, The LitCommerce Team

5 / 5 Share

April 8, 2024

We have been working with the LitCommerce app for a while now and find it very easy to use & great value for money. We use the $29 plan as we have 3 channels (Amazon, eBay & Etsy) If you get stuck the Support Team is available 24/7 to help and is very friendly. We recommend this app to any business looking to manage everything under 1 roof. We love avoiding double-up orders and Item Count issues. Thank you LitCommerce & the team :) Very Happy Business Owner Australia

Using app

19 days

Total reviews

5

Average rating

2.8

Developer Reply

Hi there, Thank you so much for your kind words! We're so glad that you're enjoying LitCommerce and that you found our customer support helpful! We know that integrating two platforms can be a challenging task, so we're always happy to provide our customers with the support they need to get everything up and running smoothly, especially in your multichannel selling journey. More than that, we're always looking for ways to improve our services, so we really appreciate your feedback. Thank you once again for choosing LitCommerce! We hope you will remain satisfied with our tool for many years to come. Sincerely, The LitCommerce Team

5 / 5 Share

April 6, 2024

I tried to set up 2 other apps before finding LitCommerce, spending days wasted trying to sync our products to Amazon. The customer service has been excellent so far, Rachel has been awesome with her help to get everything set up. The interface is also way better than the other 2 i tried.

Using app

5 days

Total reviews

1

Average rating

5.0

Developer Reply

Hi there, Thank you so much for your kind words! We're so glad that you're enjoying LitCommerce and that you found our customer support helpful! We know that integrating two platforms can be a challenging task, so we're always happy to provide our customers with the support they need to get everything up and running smoothly, especially in your multichannel selling journey. More than that, we're always looking for ways to improve our services, so we really appreciate your feedback. Thank you once again for choosing LitCommerce! We hope you will remain satisfied with our tool for many years to come. Sincerely, The LitCommerce Team