All reviews

Rating Breakdown

  • 5
    94% (296 ratings)
  • 4
    1% (3 ratings)
  • 3
    0% (1 ratings)
  • 2
    0% (1 ratings)
  • 1
    5% (15 ratings)
Review RSS Feed Review RSS Feed

5 / 5 Share

Dec. 20, 2024

Never seen such a beautiful app as LPO. It does not lack any option. Support is spot on after having a few questions. Works both on desktop as on mobile, our customers love using it and has positive effect on our business.

Using app

--

Total reviews

1

Average rating

5.0

5 / 5 Share

Dec. 18, 2024

1.- Amazing customer Service 2.- Respond Fast 3.- The app works like a butter Love how everything is turning in on the store. www.azzaik.com

Using app

3 days

Total reviews

6

Average rating

5.0

5 / 5 Share

Dec. 17, 2024

The app is simple to navigate and use. The customer care team are very polite with quick responses and get any issues resolved immediately!

Using app

6 months

Total reviews

1

Average rating

5.0

1 / 5 Share

Dec. 11, 2024

Terrible. Bad customer service, glitchy app, and there is no way to cancel your subscription in the app. I still dont get a response and i am going to be charged for the next monthly cycle.

Store

Puplin

Using app

4 months

Total reviews

2

Average rating

3.0

Developer Reply

1. This is a paid Shopify app. Uninstalling the app automatically cancels the subscription. 2. We always offer refunds for the last months payment, no questions asked. 3. The merchant never replied, and actually closed his store. (He just left this review before closing the store..)

1 / 5 Share

Dec. 10, 2024

I requested assistance with the installation to my store, but they insisted on not helping and acted incomprehensibly. Later, while I was emailing with Michael, who claimed to be the owner of the app, they removed the app from my store without asking me or getting permission. As if not helping was not enough, they also victimized me by removing the app from my store without permission. I recommend you to think twice before using it.

Using app

6 days

Total reviews

2

Average rating

3.0

Developer Reply

Merchant received a free 45 minutes onboarding call, our team clearly explained that his requirements are achievable using our app. We've also answered all his tickets. His replies were rude and unprofessional (threatening bad review). We are proud to work with many professional merchants and don't accept this behavior. Refund provided.

5 / 5 Share

Dec. 7, 2024

Good app and reactive support

Using app

6 days

Total reviews

1

Average rating

5.0

4 / 5 Share

Nov. 26, 2024

The support staff have been very helpful on all occasions I have needed assistance. Very quick to reply and straight to rectify the issue! The only negative I have had with the app is I have found discount codes have clashed with live product options. I haven't yet found a way around this.

Using app

Over 3 years

Total reviews

2

Average rating

4.5

Developer Reply

Hi Merchant, glad the app is useful for your store! Regarding discounts, our app supports various checkout settings, the newest setting "Checkout extensibility" supports all native discounts from Shopify.

5 / 5 Share

Nov. 21, 2024

I’ve tried at least 15 different apps, and none of them lived up to my expectations—until I found this one. It’s been a total game-changer for my shop! Everything works so smoothly, and the support team is incredible. Huge thanks to Daiserie for going above and beyond to help me out. I can’t recommend this app enough—it’s hands-down the best one I’ve ever used!

Using app

3 days

Total reviews

2

Average rating

5.0

5 / 5 Share

Nov. 19, 2024

Super application !! Très facile à utiliser, elle inclut tout ce dont j'ai besoin pour personnaliser mes produits. Même les petits détails ont été soigneusement pensés. J’ai testé plusieurs autres solutions avant celle-ci, et c’est de loin la meilleure. De plus, leur service client est remarquable et très rapide.

Store

Weal.co

Using app

2 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 18, 2024

Very professional app, currently the only one that supports true layer configuration.

Using app

18 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 16, 2024

客服支持为非常到位,虽然他们不是无所不能的,但是对于大部分问题都可以做到解决,回复的也非常快,经常当天可以回复,价格也很实惠,性价比之王

Using app

29 days

Total reviews

2

Average rating

5.0

5 / 5 Share

Nov. 15, 2024

Exceptional Support and Outstanding Functionality! The Live Product Options team has been absolutely fantastic! They went above and beyond to help us set up a custom selection option for our sample pack product page. This was a crucial feature for our store, and they executed it flawlessly. Additionally, they resolved a dynamic price update issue for our engraving service and deluxe engraving service, ensuring the pricing reflects accurately for our customers. To top it off, they collaborated with us to fix a tricky price update issue on the cart page, seamlessly implementing the necessary coding changes in our theme file. A special shoutout to Michael L. for his expertise and dedication. His technical support was top-notch, and he ensured everything was handled efficiently and professionally. The entire team’s support is truly exceptional, and they’ve helped elevate our store’s user experience. If you’re looking for a reliable app with a team that genuinely cares about your success, look no further than Live Product Options! Highly recommended!

Using app

Almost 2 years

Total reviews

2

Average rating

5.0

5 / 5 Share

Nov. 12, 2024

Great app that we are using for a live preview of a couple of personalised necklaces. We used their set up service for a small fee - much better value than having to get this done bespoke. On going support has been helpful and they are keen to solve any issues. Overall it works well online via desktop and mobile. It possibly does slow down the page but to be expected within reason of displaying a complex preview.

Using app

6 months

Total reviews

3

Average rating

4.7

5 / 5 Share

Nov. 6, 2024

Extensive range of features and perfect service, fast and effective!

Store

Xpozer

Using app

7 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 1, 2024

Excellent app... Cant beat the price and the features are great. Support is even better. This app got rid of 3 other apps we were using for half the price.

Using app

26 days

Total reviews

4

Average rating

5.0

5 / 5 Share

Oct. 29, 2024

The support on this app is UNREAL. The app is really great and easy to use, but the support is what makes this app incredible. The staff are so quick to respond and help with many customisations I've had over the last year. Thank you so much

Using app

About 2 years

Total reviews

1

Average rating

5.0

5 / 5 Share

Oct. 28, 2024

I am using it only for a few weeks, but it does its work. It has a lot of options and configurations, so probably will work in most cases. Support is helpful and responsive.

Using app

12 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Oct. 22, 2024

Very helpful during onboarding support call and guidance given.

Using app

16 days

Total reviews

1

Average rating

3.0

5 / 5 Share

Oct. 18, 2024

Using app

16 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Oct. 13, 2024

Tahir, responded quickly and provided helpful professional advice.

Using app

2 months

Total reviews

2

Average rating

5.0