All reviews

Rating Breakdown

  • 5
    94% (263 ratings)
  • 4
    1% (4 ratings)
  • 3
    0% (1 ratings)
  • 2
    1% (3 ratings)
  • 1
    4% (10 ratings)

Reviews with Text

  • 98% (276)
Review RSS Feed Review RSS Feed

5 / 5 Share

March 9, 2026

We recently decided to switch to Live Product Options because of its ability to utilize shared assets and apply changes across multiple option sets. As our catalog grows, this flexibility will allow us to make updates and enhancements quickly without having to rebuild configurations over and over. The team behind the app has also been extremely accommodating. Whenever we’ve had questions or asked about specific functionality, they’ve been transparent about what can and cannot be implemented and why, which we really appreciate. Michael in particular has been very helpful. A few times when we escalated issues, he stepped in and helped resolve them quickly. Overall, we’re very happy with both the app and the level of support we’ve received.

Using app

--

Total reviews

6

Average rating

5.0

5 / 5 Share

March 6, 2026

Excellent support et équipe très professionnelle Au début, j'ai trouvé l'application un peu complexe à maîtriser, mais grâce à l'aide exceptionnelle de Carl et de toute l'équipe, tout est maintenant parfaitement en place. Leur professionnalisme et leur disponibilité ont fait toute la différence. Je recommande vivement Live Product Options, non seulement pour ses fonctionnalités, mais surtout pour la qualité de son support client. Merci à Carl et à toute l'équipe !

Store

3APRINT

Using app

About 1 year

Total reviews

1

Average rating

5.0

5 / 5 Share

March 5, 2026

Tanmay went above and beyond to help me out set up the personalization options. he was so patient and cooeprative when I had a couple of issues and he kept working with me on it until everything got fixed.

Store

Yooushi

Using app

Over 1 year

Total reviews

1

Average rating

5.0

5 / 5 Share

Feb. 26, 2026

I've probably tried every app for customizing options. This one combines convenience, easy setup, and extensive customization options via CSS and Java. I had questions about displaying thumbnails in the minicart and main cart, and support helped me with that; we had everything set up within an hour. I'm very pleased.

Using app

About 1 month

Total reviews

1

Average rating

5.0

2 / 5 Share

Feb. 23, 2026

I really wanted this app, so bad as a matter of fact I reinstalled my theme, twice, talked to customer service, begged customer service, Here is the error, installed 3 times on a fresh Dawn stream, after first live use. Customer Service is condescending, dismissive, and useless. Great app though. The Content Security Policy (CSP) prevents the evaluation of arbitrary strings as JavaScript to make it more difficult for an attacker to inject unathorized code on your site. To solve this issue, avoid using eval(), new Function(), setTimeout([string], ...) and setInterval([string], ...) for evaluating strings. If you absolutely must: you can enable string evaluation by adding unsafe-eval as an allowed source in a script-src directive. Allowing string evaluation comes at the risk of inline script injection. 1 directive Source location Directive Status script-src blocked Learn more: Content Security Policy - Eval

Using app

3 months

Total reviews

5

Average rating

2.0

Developer Reply

Hi Daniel Olson, this is Michael from the development team. Our app works without any issues on standard Shopify themes. Especially the Dawn theme is one of the most popular themes used with our app!. Your comment is a straight copy from ChatGPT, it makes no sense. Our support team tried to help you out, but you were not able to provide any more info. If you decide to re-install our app, our development team will be available to help you out!

5 / 5 Share

Feb. 19, 2026

Using app

5 months

Total reviews

2

Average rating

5.0

1 / 5 Share

Feb. 15, 2026

I canceled subsription and unistaled app, but still charged.

Using app

11 months

Total reviews

2

Average rating

3.0

Developer Reply

Charges are done by Shopify, not apps! As app developers we have to explain this every time; Shopify puts the app charges on your 30-day biling cycle, if you cancel let's say at day 15, you will still see the charge at the 30th day on the combined Shopify invoice. This is done automatically, there is NO way for apps to prevent this. We ALWAYS offer refunds for the last payment, send us your invoice and we refund it asap. Thanks for understanding. We expect your professionalism to update the review accordingly. All the best with your store!

5 / 5 Share

Feb. 12, 2026

Excellent and super SAV

Using app

5 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Feb. 6, 2026

Fantastic app - the only one offering what we needed and the support is exceptional.

Using app

12 months

Total reviews

2

Average rating

5.0

1 / 5 Share

Feb. 5, 2026

This plugin is really terrible. The pricing is always wrong and fails to display the correct amounts. I reported this to the customer service, but they just said they couldn't reproduce the issue. This has forced me to issue constant refunds to my customers, who have accused me of being unprofessional. It’s absolutely awful, and I have no choice but to switch to another app.

Using app

8 months

Total reviews

3

Average rating

3.7

Developer Reply

Hi Merchant, our app works very well on thousands of active Shopify store. If the pricing is not working correctly, it must be a specific issue with your theme setup. We've contacted you again to help you investigate the and resolve the issue. Please reply to our email, thanks!

5 / 5 Share

Feb. 4, 2026

Very good service and quick respons. Happy with this app! Thanks for the support

Using app

21 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Jan. 22, 2026

Thank you very much! Always ready to help.

Using app

Over 3 years

Total reviews

4

Average rating

5.0

5 / 5 Share

Jan. 20, 2026

We like the app so far. We can do lots of things that we cannot do with other similar apps.

Using app

About 1 year

Total reviews

2

Average rating

5.0

5 / 5 Share

Jan. 13, 2026

Using app

9 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Jan. 12, 2026

Excellent app and the support is second to none!

Using app

Over 1 year

Total reviews

1

Average rating

5.0

5 / 5 Share

Dec. 31, 2025

Huge shoutout to Tanmay from the support team! He helped me so much with everything and made the setup process incredibly smooth. If you’re looking for an app with a support team that actually cares, this is it. Thanks again, Tanmay!

Using app

About 22 hours

Total reviews

5

Average rating

5.0

5 / 5 Share

Dec. 22, 2025

The tech support team behind LPO Live Product Options is outstanding. Whenever I’ve had questions or issues, they’ve been quick to respond, knowledgeable, and super helpful. They take the time to walk you through solutions and make sure everything is working smoothly—whether it’s helping with product configuration or troubleshooting technical glitches. What I really appreciate is their clear communication and patience. No matter how simple or complex the problem, they break it down in a way that's easy to understand. Their response time is also impressively fast, and I’ve never had to wait long for a resolution. It’s rare to find a support team that genuinely cares about customer success, and LPO’s team definitely does. If you ever need help, you can trust they’ll go above and beyond to ensure everything is up and running perfectly.

Store

CHEFtog

Using app

About 3 years

Total reviews

5

Average rating

5.0

5 / 5 Share

Dec. 15, 2025

Thanks to Micheal for all the Help. He Helped me a lot in my Add to cart issue which was basically Theme code Issue. Highly Recommended LPO :) I hope he also helps me in future if I run into any kind of Problem.

Store

AR Beds

Using app

2 months

Total reviews

7

Average rating

5.0

5 / 5 Share

Dec. 11, 2025

Using app

24 days

Total reviews

3

Average rating

5.0

5 / 5 Share

Dec. 11, 2025

Great features and the support team is super helpful and quick to resolve any issues!

Using app

About 1 year

Total reviews

2

Average rating

5.0