All reviews

Rating Breakdown

  • 5
    94% (292 ratings)
  • 4
    1% (2 ratings)
  • 3
    0% (1 ratings)
  • 2
    0% (1 ratings)
  • 1
    4% (13 ratings)
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5 / 5 Share

March 25, 2022

I must say- this is the BEST personalization app out there. I first reviewed a total of eight (8) other apps, and then installed but deleted three (3) others that were just too hard to figure out, before settling on this one!! This app was pretty much really easy to setup myself, and I am not the best at this, after only having my shop for about a year. The others I deleted were too complex, and I couldn't get help for their support fast enough to make sure I wasn't making any mistakes and losing money. Michael usually responds within a few hours- (we're in NY- he's in Europe). There was one issue where we had a Buy x Get Y 50% off coupon and the app was discounting every applicable item at first- as it was not configured for complex discounts on multiple items (only one in a BOGO setup) in "Draft order" mode. Please note- this was an issue because we charge for personalizations, and would not have been noticed if our personalizations were free. That issue was temporarily resolved by disabling "Draft order" mode, but it then created a minimal product total which upped the product count ( this could be confusing as the price was still accurate). Michael- went in and made a fix that corrected the issue throughout the app. Therefore these complex discounts- even automatic ones- now process seamlessly in Draft Order mode, with proper cart and checkout calculations/ discounts. We really appreciate all their help in allowing us to add this app to our site in a way that meets all our needs. Our customers were asking for the ability to personalize our journals and now we can, while also offsetting our free shipping option! Blessings! affirmtheword.org

Using app

7 days

Total reviews

6

Average rating

5.0

5 / 5 Share

March 22, 2022

Awesome app, many possibilities and works as expected. Also, the support is very fast and helpful. Strongly recommended :)

Using app

About 1 year

Total reviews

1

Average rating

5.0

5 / 5 Share

March 18, 2022

Great app really easy to use and Michael help me so much and gave me a great customer service, he was fast and precise

Using app

2 months

Total reviews

1

Average rating

5.0

5 / 5 Share

March 7, 2022

Okay, this is surely the best app on Shopify. I have more than 10 options for each item since I sell fully custom products, this is the third options app I have installed in the last 4 years and I can tell this is the best one. Very easy to set up, the assets help you keeping all the options always up to date and the live preview is something crazy, you can't sell custom items without this app. Oh another thing, Michael from support is always available and he helps you fixing averything you need in minutes!

Using app

11 days

Total reviews

11

Average rating

5.0

5 / 5 Share

March 7, 2022

Great support, switching over from alternatives and the process of setting up a product is straight forwards, very easy to use Michael has been great at every step,

Using app

24 days

Total reviews

2

Average rating

5.0

5 / 5 Share

Feb. 19, 2022

Ich arbeite jetzt schon ca. 1 Jahr mit der App und bin sehr zufrieden. Wenn man etwas anspruchsvollere Umsetzungen braucht und sich mit CSS/HTML auskennt, hat man die Möglichkeit, den Konfigurator komplett nach seinen Wünschen anpassen. Ich liebe die App! ❤️

Using app

8 months

Total reviews

3

Average rating

5.0

5 / 5 Share

Feb. 10, 2022

I’ve been using this app for about 6 months while I’ve been setting up my store and launching. I’ve been happy with the variant options and all the choices available to use. I think the pricing structure looks pretty fair for what you get. I’ve had great support from Michael even though I’m still on the free plan. There are limitations to the support on the lower plans which is fair enough given the lower pricing structure. This means that if my variant options require further complexity, I reach out to an external developer, not part of the app development team for paid help. For anyone wanting to try this app I would definitely say it’s worth the effort to learn. Although it can be a little complex to figure out, the end result is worth it for the aesthetic way your product choices are offered. I will have no problem paying for this app when the time comes to upgrade.

Using app

6 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Feb. 2, 2022

Even though my store is not yet launched, i am feeling very exited to offer customers the features of personalizing products. I have been testing and like what i have set up so far. Michael has been very patient with me as i had to change my theme and he made some tweeks for me twice now. Very good support. Thank you!

Using app

4 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Jan. 18, 2022

We were looking for an APP to help with our customisation of products. We looked at so many and whilst some gave us most options this one seemed to suit our needs the best- plus being a small business was at our price point. The biggest plus however has to be their customer support. Brilliant service and support. We have questions answered within 24 hours - amazing considering we live in two different time zones across opposite ends of the world. It's nice to wake up to answers to a question. They are always happy to help and provide assistance. When we were struggling with theme integration (i don't know what I am doing technically with Shopify alot of the time) the team took charge and in no time had us up and running. So, if you're after an APP, that won't break the bank and still give you lots of control over customisation, we would recommend you take a look at this one.

Using app

Over 1 year

Total reviews

1

Average rating

5.0

5 / 5 Share

Jan. 13, 2022

Great support. We had a configuration problem because of our theme and even so they took care of fixing the problem immediately. We are really satisfied!

Using app

About 2 years

Total reviews

4

Average rating

5.0

5 / 5 Share

Dec. 31, 2021

I recently switched my theme and was having an issue with the live preview showing up. Turns out it was a simple solution, but for the life of me, I couldn’t figure it out. So, I reached out to support. I wasn’t expecting too much since it’s right before the New Year, but I got a response immediately and a solution shortly thereafter. If I could give this app 10 stars I would. Not just for the awesome support but also the functionality. My store offers the consumer a few options on their personalization, and I need to put as much creative work in their hands as possible. Live Product Options allows me to do this. The front-end is so intuitive my “flip-phone mom” can even understand it. If you are looking for a way to offer your customers a way to visualize their custom creations, I encourage you to check out this app. Best part is that its free until you reach a certain number of sales and then it’s quite reasonable after that.

Using app

4 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Dec. 9, 2021

This app is very reliable. It calculates the option price automatically. And also the support team is incredibly great. I could set up easily with their help.

Using app

6 months

Total reviews

12

Average rating

4.6

5 / 5 Share

Dec. 9, 2021

If you are looking at a structured product page, with multiple option, variants, live preview and more, here you are! I work with shopify since 2016, with 2 million in sales, and I can easily assure that this is the best app I ever use. A must have in my opinion. Customer service is fast and efficent, the app load fast, and is really easy to use. Alessandro

Using app

About 2 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Dec. 8, 2021

Bietet alle Funktionen für Optionen! Not very easy to use but has a lot of good functions. Great App! It brings me extra turnover... Just need to get more conversions and then i will be very happy.

Using app

Over 2 years

Total reviews

1

Average rating

5.0

5 / 5 Share

Dec. 4, 2021

Great app, it's really easy to work with and the support is fantastic. Would definitely recommend this one!

Using app

11 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Oct. 30, 2021

This is a very professional app , a lot of possibilities and great help from the support team. Five Stars

Using app

Over 1 year

Total reviews

3

Average rating

5.0

5 / 5 Share

Oct. 27, 2021

The customization function is very easy to use, which is very surprising. The customer service is also very good and has helped me a lot. I hope there can be a more convenient way of communication besides email.

Store

czowl

Using app

About 1 year

Total reviews

2

Average rating

5.0

5 / 5 Share

Oct. 26, 2021

The app is truly amazing! I cant believe how many options are available and also workarounds with some tweaks here and there. Definetely worth it!

Using app

About 2 years

Total reviews

6

Average rating

5.0

5 / 5 Share

Oct. 26, 2021

Great customer support I would recommend it to everyone especially to those who sell customazible products or print on demand products.

Using app

3 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Oct. 25, 2021

This is the best customization app for showing a preview of an uploaded image on a product by far. It does everything I need it to do flawlessly.

Using app

2 months

Total reviews

2

Average rating

5.0