All reviews

Rating Breakdown

  • 5
    94% (292 ratings)
  • 4
    1% (2 ratings)
  • 3
    0% (1 ratings)
  • 2
    0% (1 ratings)
  • 1
    4% (13 ratings)
Review RSS Feed Review RSS Feed

3 / 5 Share

Feb. 19, 2024

Nice app really liked it however it causes a major CLS (Content Layout Shift) in Google Pagespeed. Reported it to developer. Developer keeps talking about deferring javascript dev seems confused doesn't know what CLS is. Problem is the app hijacks the primary gallery image on load causing the primary image to flash and the content to shift on the page hence the CLS issue. Solution is to make the image not change until the user interacts with the options like all the other personalization live preview apps do. Dev suggested adding conditions which then made the primary image blank. Not a solution. Really nice script hope the devs fix it someday.

Using app

About 22 hours

Total reviews

5

Average rating

2.6

Developer Reply

Hi Merchant, thanks for testing our app! I'm the lead developer of the app and I certainly know about the CLS score. Our app has two preview modes; (1) Directly integrate into the theme gallery, this is limited to a single view (fastest option without affecting CLS score) (2) Replace the theme gallery with our custom app gallery, which is much more powerful and supports multi view previews. (this can affect CLS. Please note that any other app with the same features will have the same effect). Update: our team just released advanced lazy loading features to our app gallery, now images are dynamically lazy loaded based on device viewport size and space in the gallery!

5 / 5 Share

Feb. 12, 2024

Je suis très satisfaite de l'application et egalement du support techinique qui m'a aider a bien configuré certains paramètres. ils sont très à l'écoute des besoins. Je recommande.

Using app

8 days

Total reviews

5

Average rating

4.2

5 / 5 Share

Feb. 10, 2024

Hi there, This review is about to enhance my experience with Live Product Options. It’s quite about one week i decided to include this kind of personalizer otpion in my website building process. I tried almost all the other competitors app availaibale on Shopify store. And they all messed in some part that i was searching for. I saw that most part of the other app has translation missing option that force you accepting to publish your website with some issues you dont want. Like corellation link with your theme that no one can fix if you don’t know coiding (ilke most part of people i mean). I found this app lately an past 2 complete days to serach for understand how it works and how to manage it. It was a nightmare because there is no tutorial that explain to you how it works and get the specifics you need. Anyway …. i sorted out by myself to get want i wanted, knowing THE PERFECTION of a hard exigences of web design elements giving a high levev of exellent user experience. BUT! …. Some bugs and issues where to fix before to accomplish the Opéra. Impossible to fix by myself because impossible to find from where they can comes from. HERE THE BEST PART …. I was about to give up and search for another app when i decided to contact the service support who responded me in a matter of minutes at the speed of the light … then i got contacted my email from a Technical guy named Tahir …… Tahir Tahir Tahir …. This guy is amazing! in 6 hours we or let’s say HE fixed absouletly everithing i was serching for. Point by Point ….step by step, every emeil return was to telling that he fixed the issue and the ask me again and agains if there’s other stuf i need to get fullyfy sastisfied. THIS GUY … etheir sorted some detail issues that i knew before but didn’t ask anything about because i was wondering to fix my biggest problems rather than bother him with small imperfections that i was ready to live with and publish the website. BUT THIS GUY cames toward me, telling me «  i fixed this and this by addind some snipet pieces of code here and here… and by the way i noticed this imperfection and this one and this one…. but don’t worry i made that for you and if you check you will notice the changes « FOR THAT REASON …. if it would possible to give 16 stars to this app …. i would to it …. but first lets give back to César what is owned by César …. IN THIS CASE …. 16 stars to Tahir first and the the 16 Stars to the App. - The most intuitive app that i tried - The most complete app option that i did found - The best user experience you can get, starting from you found the logic behind telling you how it works and get what you are searching for. If i Resume this App in simple few words …. its really easy to use and confortable, since you anderstood how it work …. then you can enjoy the infinte options that’s this App can provide you. AND IF YOU GET AN ISSUE …. This APP gives you AN EXELLENT SERVICE SUPPORT …. FAST AND REALLY EFFICIENT I probably find the Best technical guy in this company … but maybe others are like him … so…. in order to be fair …. i prefer to say… THANK YOU TO THE ENTIRE SERVICE SUPPORT TEAM …. AND A BIG BIG BIG BIG BIG BIG BIG THANK YOU TO TAHIR For given me the perfect help i was needed. AGAIN …. THANK YOU TAHIR FROM PARIS WHERE I LIVE AND WHERE I COME FROM. MERCI MERCI MERCI MERCI ! I recomand this app! 100%

Store

Ma boutique

Using app

8 months

Developer Reply

Hi Merchant, thanks so much for your comprehensive review! Our whole team is happy to read that you like our app and our service. All the best with your store.

5 / 5 Share

Feb. 9, 2024

This team is doing an amazing job. I have never had such a great experience with any Shopify app before. The more I use it, the more I realize the level of engineering quality that has gone into it. Their support is exceptional, especially Michael, who is always ready to jump in and solve any issues that may occur. I needed some feature that was missing from their app, and they solved it in an amazingly quick time. This is by far one of the best Shopify apps I have ever used. Give them a try, and you will not regret it!

Using app

10 days

Total reviews

2

Average rating

5.0

5 / 5 Share

Feb. 7, 2024

I think this is a great app but more importantly, my customers love using it. I would highly recommend this app. It is very powerful and great value. I researched Apps on the Shopify store and Live Product Options was the best fit for me. It didn’t interfere with my theme or product page and it offered image upload and live preview so the customer could see the variants on offer and how they would look. It integrated with my Shopify store perfectly and I liked that I could keep the look of my product page. Some other apps don’t offer this. It looks great on desktop but more importantly on mobile. The sticky preview is a great addition as it lets the customer view their selection while scrolling down the page on mobile. The support is second to none. Carl was patient with all my questions and answered them perfectly.

Using app

13 days

Total reviews

6

Average rating

5.0

5 / 5 Share

Feb. 9, 2024

Danke für den Support

Using app

9 months

Total reviews

2

Average rating

3.0

Developer Reply

Hi Merchant, our app has a support button in the top right corner of the app! Our app image processing is working great on thousands of stores. Please share a link on support channel, we gladly check your setup.

5 / 5 Share

Feb. 7, 2024

Great app with multiple features, a special note of merit especially for the very precise and courteous assistance.

Using app

7 months

Total reviews

7

Average rating

5.0

5 / 5 Share

Feb. 5, 2024

The app works great and the support team is very nice and helpful. The app is also great for beginners.

Using app

10 months

Total reviews

2

Average rating

5.0

1 / 5 Share

Jan. 30, 2024

Please save yourself some time. Buggy app, bad support, sometimes does not charge engraving fees. Steer clear!

Using app

Over 1 year

Total reviews

8

Average rating

2.5

Developer Reply

Hi Katy, our support team repeatedly replied to your requests and asked to share more details. Our app is well tested, so there is most likely an issue on your theme. All our plans include theme support, we always do our best to resolve such issues for our Merchants!

5 / 5 Share

Jan. 29, 2024

Excellent app with many customization options, definitely would recommend using it. Very beginner friendly!

Using app

2 months

Total reviews

3

Average rating

5.0

5 / 5 Share

Jan. 26, 2024

So far this app has done everything I need and at a very reasonable price, with fast responses to any questions I had during the setup process.

Using app

3 days

Total reviews

3

Average rating

5.0

4 / 5 Share

Jan. 17, 2024

good functionality. good support team. fulfills what we need as a business without being overly complex.

Using app

7 days

Total reviews

9

Average rating

4.9

5 / 5 Share

Jan. 16, 2024

I highly recommend this application. After working with several product option applications, I have found this to be the best. The support team provides insightful information. The team at Cloudlift is highly skilled at problem-solving. Michael, the individual assisting us- went above and beyond.

Using app

6 days

Total reviews

2

Average rating

3.0

5 / 5 Share

Jan. 15, 2024

The app has been a great addition to my website. The reason for the 5 star review is truly the customer service. I have had several issues/questions that have required reaching out to customer service. They have been able to address/resolve all of the issues/questions quickly.

Using app

About 1 month

Total reviews

1

Average rating

5.0

5 / 5 Share

Jan. 12, 2024

Geweldige support. Tahir heeft er alles aan gedaan om de problemen op te lossen. Met succes...

Using app

2 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Jan. 8, 2024

The app is super easy to integrate and can be customised to almost any need. We use the app for all our products as we offer customisable products and can cover all scenarios very easily for both the end customer and us in the backend thanks to this app. The support is also very fast and always solution-orientated, which allows us to overcome challenges quickly.

Using app

2 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Jan. 5, 2024

Eine wunderbare App. Sehr vielseitig. Sehr intuitiv zu lernen! Je besser man die App kennt, desto mehr Möglichkeiten bieten sich einem. Und zusätzlich ein toller Service!!

Store

Stikkma

Using app

7 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Dec. 30, 2023

Para mi la mejor App para opciones de productos! Fácil e intuitivo. He tenido un problema con mi tema que había otra app que sobre escribía unas líneas de código y el soporte me ha solucionado el problema en tiempo récord. Muy contento con la app!

Store

EQUANNT

Using app

Over 2 years

Total reviews

2

Average rating

5.0

1 / 5 Share

Dec. 29, 2023

this app is no good save your money the resizing feature for the images and text do not work and they don't answer your question when you contact support

Using app

About 10 hours

Total reviews

1

Average rating

1.0

Developer Reply

We have almost 24/7 support coverage, I can see you've reached out and we've answered your question! Your review is absolutely unprofessional, I hope you can start the new year with a positive and professional approach so that your store actually can be successful. All the best!

5 / 5 Share

Dec. 28, 2023

My experience with the Live Product Options app has been exceptional. I paid them to setup a product for me to save me some time, and it was well worth it. Carl has been very responsive and the turn around time has been awesome, especially since it was during the Holidays. When I asked for changes to the product setup they acted on them very quickly. I am switching to this app as I believe in the long run it is easier and will be more cost effective.

Using app

11 days

Total reviews

1

Average rating

5.0