All reviews

Rating Breakdown

  • 5
    94% (248 ratings)
  • 4
    2% (4 ratings)
  • 3
    0% (1 ratings)
  • 2
    1% (2 ratings)
  • 1
    3% (8 ratings)

Reviews with Text

  • 99% (261)
Review RSS Feed Review RSS Feed

5 / 5 Share

Sept. 28, 2024

Great support, had some problems which were directly fixed by Michael! Thank you! :)

Using app

6 months

Total reviews

8

Average rating

5.0

5 / 5 Share

Sept. 12, 2024

Superb app and support!

Using app

11 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Sept. 11, 2024

L'appli est vraiment souple et adaptable. On l'utilise depuis plus d'un an maintenant et elle nous a permis de mettre en place exactement les options dont on avait besoin, avec le niveau de personnalisation que l'on souhaitait. En plus de ça le support est hyper réactif quand on en a besoin (support en anglais)

Using app

About 3 years

Total reviews

2

Average rating

5.0

5 / 5 Share

Sept. 10, 2024

super Service sehr gute App

Using app

About 1 month

Total reviews

2

Average rating

5.0

5 / 5 Share

Sept. 5, 2024

It is great for creating custom product options because it's highly customizable. Customer support is awesome and provides solutions to issues and bugs.

Using app

About 1 year

Total reviews

2

Average rating

5.0

5 / 5 Share

Aug. 29, 2024

This Shopify plugin initially presents a steep learning curve due to its extensive range of options, which can be overwhelming. However, once you get the hang of it, the plugin is incredibly powerful, offering a suite of unique features that can significantly enhance your online store. The support team deserves special mention for their prompt responses and willingness to resolve any issues that arise. Overall, if you're prepared to invest some time in mastering this tool, the benefits are truly remarkable. Highly recommended for those looking to elevate their eCommerce experience!

Using app

5 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Aug. 27, 2024

Eigentlich genau das was ich gesucht hab, jedoch scheinbar unser Kundenstamm nicht, oder noch nicht. Jedoch haben wir uns nach knapp einem halben Jahr entschieden, dass wir den Service vorerst einstellen. Erstklassiger Service, den man wirklich wärmstens empfehlen kann.

Using app

6 months

Total reviews

1

Average rating

5.0

1 / 5 Share

Aug. 19, 2024

I installed the app and worked with it for 2 days. It is very difficult to receive help and communication is very behind.

Using app

1 day

Total reviews

9

Average rating

4.6

Developer Reply

Hi Merchant, apologies for the inconvenience with our support so far! I've checked our system and saw that our team replied to multiple of your tickets. Our app is used on thousands of stores, we do our best to reply to everyone in a timely manner. Rest assured, i've just personally reached out again to get your matter resolved. I hope you can reconsider your review. All the best, Michael

5 / 5 Share

Aug. 18, 2024

This app has greatly improved the efficiency of my parcel delivery services. Additionally, the support provided by Michael and his team has been outstanding—they've assisted me without charging for most of the help I've requested. If you're looking for an app that can dynamically calculate prices for products and services, I highly recommend this one.

Using app

About 2 months

Total reviews

4

Average rating

5.0

4 / 5 Share

Aug. 21, 2024

The issue with the order discount has been perfectly resolved.

Using app

8 months

Total reviews

7

Average rating

3.7

Developer Reply

Discounts are calculated by Shopify and not our app. We've checked the Discount config and the Merchant did not include the right products. Update: glad the issue has been resolved, thanks for using our app!

5 / 5 Share

Oct. 11, 2024

We rely heavily on the app, and every time we need support, Michael and the team consistently go above and beyond to assist us. Highly recommended!

Using app

Over 1 year

Total reviews

9

Average rating

5.0

5 / 5 Share

July 22, 2024

The service from the support team was amazing! They completed my request incredibly fast and exceeded my expectations with their efficiency and professionalism.

Using app

8 months

Total reviews

1

Average rating

5.0

1 / 5 Share

July 21, 2024

Instead of fixing their mistakes, they just dismiss you: Great, the app store is a free market, our app does not seem to be a great fit for you. You can find the best app that meets your needs.

Using app

2 days

Total reviews

2

Average rating

1.0

Developer Reply

Merchant was sending disrespectful emails. We told them very nicely that the app is not a great fit. Well worth receiving a 1-star review!!

5 / 5 Share

July 18, 2024

After trying several product option apps (lots of them), this is the only app that meets our very specific requirements. Thanks to the formula options, almost anything is possible. This app is also more than suitable for simpler requirements. When problems arise, support responds almost immediately.

Using app

2 months

Total reviews

3

Average rating

4.0

5 / 5 Share

July 16, 2024

Fast and good service

Using app

7 days

Total reviews

1

Average rating

5.0

5 / 5 Share

July 12, 2024

Fantastic app with wonderful support!

Using app

4 days

Total reviews

1

Average rating

5.0

5 / 5 Share

July 7, 2024

Huge value add for any store, impressive customization and user interface. Developers are also extremely professional and skillful when working on custom projects. Would recommend.

Using app

26 days

Total reviews

2

Average rating

5.0

5 / 5 Share

June 24, 2024

I highly recommend this app. It's fast, clean, robust, doesn't mess with your theme code and offers plenty of configuration options. Whenever I got stuck with customising the app, Tahir and Michael where extremely helpful. Response time was also very fast. I like that the payment plan is based on order volume and not on functionality.

Using app

About 1 month

Total reviews

6

Average rating

4.3

5 / 5 Share

June 9, 2024

Very powerfull app. Flexible and absolut able to customize almost everything. The support is very fast and helpful.

Using app

5 months

Total reviews

2

Average rating

5.0

5 / 5 Share

June 8, 2024

great app. once you get the hang of it, it all goes very easy. does all i need it to do with great live preview. eventhough it may take a couple hours for support, they are very helpfull and guided me. all worth it!

Store

My Store

Using app

1 day