All reviews

Rating Breakdown

  • 5
    94% (267 ratings)
  • 4
    1% (4 ratings)
  • 3
    0% (1 ratings)
  • 2
    1% (2 ratings)
  • 1
    4% (11 ratings)

Reviews with Text

  • 97% (276)
Review RSS Feed Review RSS Feed

5 / 5 Share

Nov. 15, 2024

Exceptional Support and Outstanding Functionality! The Live Product Options team has been absolutely fantastic! They went above and beyond to help us set up a custom selection option for our sample pack product page. This was a crucial feature for our store, and they executed it flawlessly. Additionally, they resolved a dynamic price update issue for our engraving service and deluxe engraving service, ensuring the pricing reflects accurately for our customers. To top it off, they collaborated with us to fix a tricky price update issue on the cart page, seamlessly implementing the necessary coding changes in our theme file. A special shoutout to Michael L. for his expertise and dedication. His technical support was top-notch, and he ensured everything was handled efficiently and professionally. The entire team’s support is truly exceptional, and they’ve helped elevate our store’s user experience. If you’re looking for a reliable app with a team that genuinely cares about your success, look no further than Live Product Options! Highly recommended!

Using app

Almost 2 years

Total reviews

2

Average rating

5.0

5 / 5 Share

Nov. 12, 2024

Great app that we are using for a live preview of a couple of personalised necklaces. We used their set up service for a small fee - much better value than having to get this done bespoke. On going support has been helpful and they are keen to solve any issues. Overall it works well online via desktop and mobile. It possibly does slow down the page but to be expected within reason of displaying a complex preview.

Using app

6 months

Total reviews

4

Average rating

4.8

5 / 5 Share

Nov. 6, 2024

Extensive range of features and perfect service, fast and effective!

Store

Xpozer

Using app

7 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 1, 2024

Excellent app... Cant beat the price and the features are great. Support is even better. This app got rid of 3 other apps we were using for half the price.

Using app

26 days

Total reviews

5

Average rating

5.0

5 / 5 Share

Oct. 22, 2024

Very helpful during onboarding support call and guidance given.

Using app

16 days

Total reviews

1

Average rating

3.0

5 / 5 Share

Oct. 13, 2024

Tahir, responded quickly and provided helpful professional advice.

Using app

2 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Oct. 11, 2024

Small business operation can never be perfect, but this team works hard and we got the job done. I warmly recommend them!

Store

My Store

Using app

20 days

5 / 5 Share

Oct. 8, 2024

Very happy with the prompt response and support I've received from customer service. In short, I love this app. It offers various customisation and personalisation options for various products and their variants. I sell personalised tote bags and I wanted to give my customers the option to see how their product would look prior to purchase, so the visualiser tool is exactly what I was after. Easy to integrate and works well with Shopify Dawn theme.

Store

Purlee

Using app

9 months

Total reviews

4

Average rating

5.0

5 / 5 Share

Sept. 28, 2024

Great support, had some problems which were directly fixed by Michael! Thank you! :)

Using app

6 months

Total reviews

8

Average rating

5.0

5 / 5 Share

Sept. 12, 2024

Superb app and support!

Using app

11 months

Total reviews

4

Average rating

5.0

5 / 5 Share

Sept. 11, 2024

L'appli est vraiment souple et adaptable. On l'utilise depuis plus d'un an maintenant et elle nous a permis de mettre en place exactement les options dont on avait besoin, avec le niveau de personnalisation que l'on souhaitait. En plus de ça le support est hyper réactif quand on en a besoin (support en anglais)

Using app

About 3 years

Total reviews

2

Average rating

5.0

5 / 5 Share

Sept. 10, 2024

super Service sehr gute App

Using app

About 1 month

Total reviews

2

Average rating

5.0

5 / 5 Share

Sept. 5, 2024

It is great for creating custom product options because it's highly customizable. Customer support is awesome and provides solutions to issues and bugs.

Using app

About 1 year

Total reviews

2

Average rating

5.0

5 / 5 Share

Aug. 29, 2024

This Shopify plugin initially presents a steep learning curve due to its extensive range of options, which can be overwhelming. However, once you get the hang of it, the plugin is incredibly powerful, offering a suite of unique features that can significantly enhance your online store. The support team deserves special mention for their prompt responses and willingness to resolve any issues that arise. Overall, if you're prepared to invest some time in mastering this tool, the benefits are truly remarkable. Highly recommended for those looking to elevate their eCommerce experience!

Using app

5 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Aug. 27, 2024

Eigentlich genau das was ich gesucht hab, jedoch scheinbar unser Kundenstamm nicht, oder noch nicht. Jedoch haben wir uns nach knapp einem halben Jahr entschieden, dass wir den Service vorerst einstellen. Erstklassiger Service, den man wirklich wärmstens empfehlen kann.

Using app

6 months

Total reviews

1

Average rating

5.0

1 / 5 Share

Aug. 19, 2024

I installed the app and worked with it for 2 days. It is very difficult to receive help and communication is very behind.

Using app

1 day

Total reviews

9

Average rating

4.6

Developer Reply

Hi Merchant, apologies for the inconvenience with our support so far! I've checked our system and saw that our team replied to multiple of your tickets. Our app is used on thousands of stores, we do our best to reply to everyone in a timely manner. Rest assured, i've just personally reached out again to get your matter resolved. I hope you can reconsider your review. All the best, Michael

5 / 5 Share

Aug. 18, 2024

This app has greatly improved the efficiency of my parcel delivery services. Additionally, the support provided by Michael and his team has been outstanding—they've assisted me without charging for most of the help I've requested. If you're looking for an app that can dynamically calculate prices for products and services, I highly recommend this one.

Using app

About 2 months

Total reviews

4

Average rating

5.0

4 / 5 Share

Aug. 21, 2024

The issue with the order discount has been perfectly resolved.

Using app

8 months

Total reviews

7

Average rating

3.7

Developer Reply

Discounts are calculated by Shopify and not our app. We've checked the Discount config and the Merchant did not include the right products. Update: glad the issue has been resolved, thanks for using our app!

5 / 5 Share

Oct. 11, 2024

We rely heavily on the app, and every time we need support, Michael and the team consistently go above and beyond to assist us. Highly recommended!

Using app

Over 1 year

Total reviews

9

Average rating

5.0

5 / 5 Share

July 22, 2024

The service from the support team was amazing! They completed my request incredibly fast and exceeded my expectations with their efficiency and professionalism.

Using app

8 months

Total reviews

1

Average rating

5.0