All reviews

Rating Breakdown

  • 5
    91% (67 ratings)
  • 4
    1% (1 ratings)
  • 3
    0% (0 ratings)
  • 2
    3% (2 ratings)
  • 1
    5% (4 ratings)

Reviews with Text

  • 100% (74)
Review RSS Feed Review RSS Feed

5 / 5 Share

Jan. 30, 2021

Have been using LiveRecover for nearly a year, consistently generating extra revenue for our store without so much as glitch or a hiccup. We've proposed some changes around the script/offering - which were implemented literally same day, very fast feedback/support from the management/founders. Thumbs up.

Using app

Over 1 year

Total reviews

9

Average rating

4.6

5 / 5 Share

Jan. 28, 2021

As a customer for over 1 year, LiveRecover has made a huge difference in helping us recover lost sales. Their human interactions also makes a world of a difference as customers feel they are chatting with our team vs a robot and it gives them a sense of connection to our brand. In 2020, we saw a 22% recovery rate from LiveRecover alone. Giving us an additional $35,000+ in revenue - on AUTOPILOT. So I HIGHLY recommend LiveRecover to any Shopify store owners who want to automate abandoned carts through SMS!

Using app

About 1 year

Total reviews

4

Average rating

5.0

5 / 5 Share

Jan. 27, 2021

We have this used this app for years and love it. We believe this team to constantly be submersed in the abandonment space and be leading in innovation and work flow. We appreciate all the extra sales! - Resolution resolutioncolo.com

Using app

Over 2 years

Total reviews

4

Average rating

5.0

5 / 5 Share

Jan. 26, 2021

This app is a must have. The messages seem personal (hint: cause they are) and our abandonment flow has only improved since installing. If you’re looking to up your post purchase game, I highly recommend starting with LiveRecover to do so.

Using app

1 day

Total reviews

2

Average rating

5.0

5 / 5 Share

Jan. 25, 2021

This app is awesome! The agents do a really good job with due diligence to help customers and the experience is 10/10 so far! This is a NO BRAINER for decreasing cart abandonment.

Using app

About 20 hours

Total reviews

2

Average rating

5.0

5 / 5 Share

Jan. 21, 2021

We have been using LiveRecover for about 2 years now and it is amazing. Our recovery rate has gone up 4x. It is definitely a must have! We love it.

Using app

Over 1 year

Total reviews

1

Average rating

5.0

5 / 5 Share

Jan. 21, 2021

LiveRecover has been absolutely game changing for our D2C brand. Our shopping cart recovery rate tripled, that extra revenue has boosted our paid media ROAS dramatically allowing us to increase spend and grow. Works exactly as they advertise. Highly recommend this as a key addition for any ecommerce store.

Using app

4 months

Total reviews

11

Average rating

5.0

5 / 5 Share

Jan. 20, 2021

Been using Liverecover for 2 years on multiple stores now. The recovery service is great, but what I really love is being able to read the conversation records and gather valuable data on why people are dropping off. Started scaling a new brand last month. Caught a tip from a Liverecover conversation. Updated website. Conversion rate has almost doubled! It's one of my core go-to apps.

Store

TRESS

Using app

About 2 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Jan. 18, 2021

This is one of my must-have apps. Works amazingly well, zero bugs or issues, and an amazing team of folks to back it up. The results speak for themselves. There have been a few wannabe copycat apps that have popped up. Don't waste your time with those. These guys are the real deal.

Store

Supply

Using app

10 months

Total reviews

11

Average rating

4.5

5 / 5 Share

Jan. 15, 2021

We’ve been using LR on our site for about 2 years. It’s a simple solution to ensure a real person is handling your abandoned carts and has gained us thousands of dollars in what would otherwise be lost revenue. Highly recommend.

Using app

Over 2 years

Total reviews

2

Average rating

5.0

5 / 5 Share

Jan. 15, 2021

We have been using this app for well over a year now and it's been a game-changer for us. We have maintained well over a 25% cart recovery rate which is unheard of. Not to mention, the assistants can answer other helpful customer concerns and questions and intuitively do so. Total set it and forget it app. Customers can tell they are texting a real human too which makes all the difference in terms of customer service quality.

Using app

Over 1 year

Total reviews

9

Average rating

5.0

5 / 5 Share

Jan. 15, 2021

Amazing app! Very simple and easy to use. Helps win customers with a personal touch and a unique experience. Highly recommend!

Using app

7 months

Total reviews

3

Average rating

5.0

5 / 5 Share

Jan. 14, 2021

I use LiveRecover for both of my DTC brands and the recovery rate is absolutely insane. Live Recover has been able to recover 28%-30% of our abandoned carts every month. It is an absolutely must have if you’re serious about your business.

Using app

2 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Jan. 14, 2021

Been using LiveRecover for 4-5 months with our store and it’s the Atlantis of Shopify apps. If you’re not using LiveRecover to recover abandoned carts via SMS, you’re leaving significant money on the table. Our team regularly recommends this app to all of our friend’s brands as well.

Store

disco

Using app

10 months

Total reviews

9

Average rating

5.0