All reviews

Rating Breakdown

  • 5
    90% (85 ratings)
  • 4
    1% (1 ratings)
  • 3
    0% (0 ratings)
  • 2
    2% (2 ratings)
  • 1
    6% (6 ratings)
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5 / 5 Share

Feb. 7, 2021

Easy set up. Increases revenue. Team is legit. If you want to do SMS cart recovery, look no further - you found the app you need.

Store

93brand

Using app

1 day

Total reviews

3

Average rating

5.0

5 / 5 Share

Feb. 3, 2021

good customer service simple setup for recovering sales with SMS they have conversations with your customers and offer discount codes

Using app

12 months

Total reviews

3

Average rating

3.7

5 / 5 Share

Feb. 2, 2021

LiveRecover is my favorite app in the Shopify ecosystem. Affordable pricing, and incredible results. We recover an incredible amount of abandoned carts and it makes a big difference. They also have a very strong team that we're lucky to work with!

Using app

Over 2 years

Total reviews

8

Average rating

5.0

5 / 5 Share

Feb. 1, 2021

This app is super turnkey and an incredible addition to our entire brand strategy. Every time I look at a conversation one of the assistants write when a customer asks questions, it’s like they are an actual employee with how much knowledge and research they respond back with. This app is just a no brainer and the team behind the app are incredibly smart. I loved how fast and easy it was to get setup and having humans is way better than the chatbots. More than highly recommend this app, it’s really a vital missing piece if you don’t have it!

Using app

Over 5 years

Total reviews

1

Average rating

5.0

5 / 5 Share

Jan. 30, 2021

Have been using LiveRecover for nearly a year, consistently generating extra revenue for our store without so much as glitch or a hiccup. We've proposed some changes around the script/offering - which were implemented literally same day, very fast feedback/support from the management/founders. Thumbs up.

Using app

Over 1 year

Total reviews

9

Average rating

4.6

5 / 5 Share

Jan. 29, 2021

Download this app. There's honestly no reason not to. Live Recover goes out and HUSTLES for you and texts your abandoned carts while you sit all cozy inside waiting for the sales to come pouring in. And what happens if you don't make any sales? You don't pay anything. And it literally takes like 45 seconds to install. Deadass.

Using app

About 1 year

Total reviews

2

Average rating

5.0

5 / 5 Share

Jan. 29, 2021

We just started using this app and it's already recovered a bunch of sales for us! super happy. easy setup. will continue to use!

Using app

6 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Jan. 28, 2021

As a customer for over 1 year, LiveRecover has made a huge difference in helping us recover lost sales. Their human interactions also makes a world of a difference as customers feel they are chatting with our team vs a robot and it gives them a sense of connection to our brand. In 2020, we saw a 22% recovery rate from LiveRecover alone. Giving us an additional $35,000+ in revenue - on AUTOPILOT. So I HIGHLY recommend LiveRecover to any Shopify store owners who want to automate abandoned carts through SMS!

Using app

Over 2 years

Total reviews

4

Average rating

5.0

5 / 5 Share

Jan. 27, 2021

We have this used this app for years and love it. We believe this team to constantly be submersed in the abandonment space and be leading in innovation and work flow. We appreciate all the extra sales! - Resolution resolutioncolo.com

Using app

Over 2 years

Total reviews

4

Average rating

5.0

5 / 5 Share

Jan. 26, 2021

This app is a must have. The messages seem personal (hint: cause they are) and our abandonment flow has only improved since installing. If you’re looking to up your post purchase game, I highly recommend starting with LiveRecover to do so.

Using app

4 days

Total reviews

2

Average rating

5.0

5 / 5 Share

Jan. 25, 2021

This app is awesome! The agents do a really good job with due diligence to help customers and the experience is 10/10 so far! This is a NO BRAINER for decreasing cart abandonment.

Using app

About 2 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Jan. 21, 2021

We have been using LiveRecover for almost a year now. All I can say is what they claim is true! 18-20% conversion rates month after month. Awesome service, we would never operate without it!

Using app

About 2 years

Total reviews

3

Average rating

5.0

5 / 5 Share

Jan. 21, 2021

We have been using LiveRecover for about 2 years now and it is amazing. Our recovery rate has gone up 4x. It is definitely a must have! We love it.

Using app

Over 2 years

Total reviews

1

Average rating

5.0

5 / 5 Share

Jan. 21, 2021

LiveRecover has been absolutely game changing for our D2C brand. Our shopping cart recovery rate tripled, that extra revenue has boosted our paid media ROAS dramatically allowing us to increase spend and grow. Works exactly as they advertise. Highly recommend this as a key addition for any ecommerce store.

Using app

4 months

Total reviews

10

Average rating

5.0

5 / 5 Share

Jan. 20, 2021

Been using Liverecover for 2 years on multiple stores now. The recovery service is great, but what I really love is being able to read the conversation records and gather valuable data on why people are dropping off. Started scaling a new brand last month. Caught a tip from a Liverecover conversation. Updated website. Conversion rate has almost doubled! It's one of my core go-to apps.

Store

TRESS

Using app

About 2 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Jan. 19, 2021

Liverecover is a fantastic app. Their team support is great, it helps recover a lot of sales, and you actually learn a lot about your customers by reading the conversations they have with the Liverecover agents.

Using app

Almost 2 years

Total reviews

5

Average rating

5.0

5 / 5 Share

Jan. 19, 2021

We are currently in a market where e-commerce is growing in revenue year-by-year. Consumers are introduced to new brands and products on a daily basis. Due to the increase in competition, advertising costs are rising quickly. For this reason, using customer recovery softwares to win-back customers can significantly determine profitability. I have been using Liverecover since the Spring of 2019. From the day I installed the application, Liverecover has consistently recovered 20-30% of my abandoned checkouts who input a phone number. 20-30%!! Liverecover engages very well with abandoned customers through offering customer discount codes and additional supportive measures. Liverecover offers their clients a quick installation process + an easy-to-navigate platform. Sometimes, for my entertainment, I will use the feature where I can view the conversations Liverecover employees have with my customers. Some of the conversations include 20+ text message engagements - they will do everything in their power to win back the customer. The ROI is consistently higher than email marketing and social media advertising. I recommend Liverecover to all Shopify Business Owners who drive moderate traffic and sales. It significantly improved my businesses profitability!!

Using app

Over 2 years

Total reviews

3

Average rating

5.0

5 / 5 Share

Jan. 18, 2021

Live recover has been a great app for me to recover sales. It super easy to use, and I love the payment option flexibility.

Using app

Over 2 years

Total reviews

1

Average rating

5.0

5 / 5 Share

Jan. 18, 2021

This is one of my must-have apps. Works amazingly well, zero bugs or issues, and an amazing team of folks to back it up. The results speak for themselves. There have been a few wannabe copycat apps that have popped up. Don't waste your time with those. These guys are the real deal.

Store

Supply

Using app

Almost 2 years

Total reviews

9

Average rating

4.4

5 / 5 Share

Jan. 18, 2021

We use this for our tabletop board game, OK Boomer. LiveRecover helped us turn very profitable this Christmas and we are so thankful for their team and support. We highly reccomend.

Using app

About 1 year

Total reviews

3

Average rating

5.0