Locales.ai: AI Translate ‑GPT5
Locales.ai: GPT AI Translate for Shopify Store
Rating
4.9
feedback
156
chart
#2,849
All reviews
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Sept. 8, 2025
like everyone i oriented myself on the rating and comments so i started with the two that had more reviews that was good but i had much trouble with both of them this one is the only one where it was really quick and simple to set it up and on top the price is much better
Thank you so much! 💛 We’re thrilled to hear that Locales.ai was the easiest and most affordable option for you. Making setup quick and hassle-free is exactly what we aim for! If you ever need help or tips to get even more out of the app, we’re just a message away. Happy translating! 🌍✨ Selina and Locales.ai team
Sept. 6, 2025
Great app so far and fast support!
Thank you so much for the review! 🌟 We’re thrilled to hear you’re enjoying Locales.ai and that our support has been helpful. Your feedback means a lot to our team — we’ll keep working hard to make your experience even better. 💙 — Lewis from Locales.ai
Sept. 3, 2025
The team was very quick and helpful in helping resolve an issue. The translation quality is great too and it's very easy to use!
Thank you so much for your kind words! We’re delighted to hear you’re happy with the translation quality, the ease of use, and our quick support. Your feedback truly means a lot to us, and we’ll keep it up! Vince from Locales.ai team
Sept. 1, 2025
Great app, simple and functional! Fantastic support, ready to answer all your questions and solve any problems!
Thank you so much for the wonderful review! 🌟 We’re really glad you find the app helpful, and it means a lot to hear you’re happy with our support. We’ll keep doing our best to make everything smooth for you. 💙 Best regards, Vince and Locales.ai team
Aug. 25, 2025
Nice app and support. Very intuitive
Thank you so much for your kind words! 🌟 We’re thrilled to hear you find the app intuitive and our support helpful. Your feedback really motivates our team to keep improving. 💪 If you ever need any assistance or tips, we’re always here to help! Best regards, Vince and Locales.ai team
Aug. 18, 2025
Great Customer service and the app translation is perfect i highly recommend it
Aug. 17, 2025
All good, translations are well done, gpt4 is really doing a good job, in terms of customization of unique target market content the app could be much better, there are almost no ways to customize target content for subdomains... so basically it is just good for text, serps, and other things, but not good for multi market target content
Thanks so much for your thoughtful review! We’re thrilled to hear the GPT-4 translations are working well for you. 🎉 You’re absolutely right — when it comes to customizing content for specific markets or subdomains, there’s still room for us to grow. Your feedback is spot on. We’re already exploring ways to better support multi-market content control, and I’ll make sure to pass your note to the product team. Thanks again for highlighting both what’s working and what could be better — that helps us improve! Vince from Locales.ai
Aug. 14, 2025
Locales.AI made managing multilingual content feel effortless. The interface is clean, intuitive, and fast. It saved our team hours of manual work and improved our localization process instantly. Highly recommend to anyone working with global products!
Aug. 8, 2025
The app works perfectly, and when there is any problem the support is extremely fast (props for giving direct real support, instead making you deal with an AI first). And thanks to Nico for that quick fix!
Thanks a lot for your amazing review! 💛 We’re so glad to hear the app’s working perfectly for you, and that our support could help right when you needed it. I’ll make sure Nico sees your shout-out — it’ll make his day! 🚀
Aug. 11, 2025
Update: We need to add a few points while keeping our original review below. After our 1-star review, Lewis listened to our concerns and engaged with us. He acknowledged the issues and said he would work on improving the app. We also hope he will make the pricing fairer. In addition, he refunded multiple plan fees we had paid. We have now translated our site using another app, but due to Lewis’s goodwill and courtesy, we are raising our rating from 1 star to 3 stars. ----------------------- It’s a complete trap! Every step is designed to make you spend more money. After signing up, we upgraded the plan and paid extra, yet we couldn’t even translate two languages. All it does is send requests through the ChatGPT API to translate. Also, when we reported bugs, they said it was a priority and even promised a refund for the credits and fees we used — but there’s still no action. They've been ignoring the ticket for 4 days as if it doesn’t exist.
Thank you for sharing your experience — we’re truly sorry it didn’t meet your expectations. Regarding the issue with manually translating Loox Review: we carefully reviewed your report and installed Loox on a test store to replicate the problem. So far, our engineers haven’t been able to reproduce the issue — manual translation and publishing seem to work as expected in our tests. That said, we’re continuing to monitor and improve compatibility with third-party apps like Loox. We’ve also reached out to you privately to follow up and make things right. As a small team building this tool with care, we truly appreciate your feedback — it helps us grow and serve others better. Lewis and Selina from Locales.ai Team
Sept. 23, 2025
I wasn't happy with the pricing and the way they bill but their customer service went above and beyond to try to solve my issues, I will not continue using this service but I can say their customer service is very attentive.
Thank you so much for the 5-star review! 🌟 We’re glad you’re happy with the translation quality. If you ever need help or have feedback, we’re just a message away! Selina from Locales.ai team
Aug. 5, 2025
I had been consistently searching for a multilingual translation app on Shopify, but other apps had limited language support and low quality. This app, however, supports a sufficient number of languages and, above all, its AI-based translation quality is overwhelmingly superior. Furthermore, the app's own performance is excellent, which not only provides highly reliable translations but also makes the translated pages themselves trustworthy and stable. Thanks to this, I was able to launch an e-commerce startup with a minimal team. I've already become a huge fan of this app. Thank you.
Thank you so much for the wonderful review, PIXEL POUCH! 🙌 We’re thrilled to hear that Locales.ai helped you launch your e-commerce startup smoothly with high-quality AI translations and reliable performance. Supporting global sellers like you is exactly why we built this app. If you ever need help or have feedback, we’re always here! 💬 Wishing your business great success worldwide! 🌍🚀 Selina and Vince from the Locales.ai Team
Aug. 19, 2025
great customer support and great translations. very happy with them!
Thank you so much for the 5-star review! 🌟 We’re thrilled to hear you’re happy with both our support and translations. If you ever need anything, we’re just a message away! Selina and Lewis from Locales.ai
July 28, 2025
App works great, my customers had no issues. It's been 5 months using them. Also, customer service was great, they helped me out a lot!
Thank you for the fantastic 5-star review! 🎉 We’re delighted to hear Locales.ai has been running smoothly for your store over the past five months and that our customer service team could lend a hand when you needed it. Your support and kind words truly make our day! If there’s ever anything we can do to help—or if you have ideas for new features—just let us know. We’re always here to keep your multilingual storefront shining. Thanks again for being part of the Locales.ai family! Warm regards, Selina & the Locales.ai Team
July 26, 2025
We've been searching for a translation solution that balances power with practicality, and Locales.AI is precisely that. From the moment we started, the intuitive interface stood out – it’s genuinely user-friendly, allowing even our non-technical team members to dive in and contribute without a steep learning curve. The rapid adoption within our team speaks volumes about its thoughtful design. What truly sets Locales.AI apart is their refreshingly fair pricing structure. The option to buy credits for a specific number of translations, rather than being forced into rigid, high-cost subscriptions, is an absolute godsend for businesses like ours that need flexibility as they scale. It means we can ensure our global content is top-notch without unnecessary financial strain. Beyond the excellent product, the support team at Locales.AI deserves a special mention. They are consistently responsive, knowledgeable, and genuinely invested in helping their users succeed. It's rare to find a company that combines such a robust tool with such dedicated customer service. If you're looking for an efficient, cost-effective, and user-friendly platform to handle your multilingual content, look no further than Locales.AI. Highly, highly recommended!
Thank you so much for the amazing review! 💛 We’re thrilled to hear that Locales.ai has been a great fit for your team — from the intuitive interface to the flexible credit-based pricing. It’s especially encouraging to know that even your non-technical teammates felt right at home! Your kind words about our support team made our day. 😊 We’re here whenever you need us. Let’s keep growing global together! 🌍 Lewis and The Locales.ai Team
July 14, 2025
Easy to use and very helpful!
Thank you for the fantastic feedback! We’re thrilled that you find Locales.ai easy to use and truly helpful. If you ever need tips—whether it’s auto-translating new products or fine-tuning your glossary—just drop us a line. We’re here to help you reach more customers in every language. Happy selling! — Selina & the Locales.ai Team
July 10, 2025
I needed another language, and they handled it for me. They have automatic translation options with AI, a language switcher with good adjustments, and also a great team — especially Selina.
Thank you so much for the glowing feedback! 🎉 We’re delighted the AI auto-translation and adjustable language switcher worked smoothly—and Selina is thrilled to get a special shout-out. If you ever need more languages or tweaks, just let us know. We’re always here to help your store reach more customers. Happy selling! Locales.ai Team
July 10, 2025
I searched for a long time for a suitable and, above all, intuitive translation app for my shop — one that would allow me to translate the store content quickly, easily, and without much manual effort into other languages (in my case, German and Italian). Since Locales.AI uses ChatGPT among other tools, most of the automatic translations are incredibly accurate — and if I ever want or need to adjust something, I can easily do so via the editor and publish the changes immediately. Great app, excellent support, highly recommended. Keep up the great work!
Thank you for the fantastic review! I’m thrilled to hear Locales.ai made translating your store into German and Italian quick and hassle-free—and that our GPT translations hit the mark for you. If you ever need help fine-tuning content or adding more languages, just drop me a message. We’re always here to keep things smooth and simple. Thanks again for the kind words and for recommending us. Keep up the great work on your shop! Sophia, Locales.ai Support
July 8, 2025
The app is great, you can translate anything you want accurately. Their support team is also very fast. I recommend this app to anyone without a doubt!
Thank you so much for the amazing review! 🌟 We’re thrilled to hear that you find our translations accurate and that our support team was quick to help — that truly means a lot to us. Your recommendation gives us extra motivation to keep improving. If there’s ever anything more we can do for you, just let us know! Best regards, Selina and Locales.ai Team