Locales.ai: AI Translate ‑GPT5

Great Customer service and the app translation is perfect i highly recommend it

All good, translations are well done, gpt4 is really doing a good job, in terms of customization of unique target market content the app could be much better, there are almost no ways to customize target content for subdomains... so basically it is just good for text, serps, and other things, but not good for multi market target content

Locales.AI made managing multilingual content feel effortless. The interface is clean, intuitive, and fast. It saved our team hours of manual work and improved our localization process instantly. Highly recommend to anyone working with global products!

The app works perfectly, and when there is any problem the support is extremely fast (props for giving direct real support, instead making you deal with an AI first). And thanks to Nico for that quick fix!

Great app, much better than the other ones. Support is helpful too.

Update: We need to add a few points while keeping our original review below. After our 1-star review, Lewis listened to our concerns and engaged with us. He acknowledged the issues and said he would work on improving the app. We also hope he will make the pricing fairer. In addition, he refunded multiple plan fees we had paid. We have now translated our site using another app, but due to Lewis’s goodwill and courtesy, we are raising our rating from 1 star to 3 stars. ----------------------- It’s a complete trap! Every step is designed to make you spend more money. After signing up, we upgraded the plan and paid extra, yet we couldn’t even translate two languages. All it does is send requests through the ChatGPT API to translate. Also, when we reported bugs, they said it was a priority and even promised a refund for the credits and fees we used — but there’s still no action. They've been ignoring the ticket for 4 days as if it doesn’t exist.

I wasn't happy with the pricing and the way they bill but their customer service went above and beyond to try to solve my issues, I will not continue using this service but I can say their customer service is very attentive.

I had been consistently searching for a multilingual translation app on Shopify, but other apps had limited language support and low quality. This app, however, supports a sufficient number of languages and, above all, its AI-based translation quality is overwhelmingly superior. Furthermore, the app's own performance is excellent, which not only provides highly reliable translations but also makes the translated pages themselves trustworthy and stable. Thanks to this, I was able to launch an e-commerce startup with a minimal team. I've already become a huge fan of this app. Thank you.

great customer support and great translations. very happy with them!

App works great, my customers had no issues. It's been 5 months using them. Also, customer service was great, they helped me out a lot!

Exceptional experience from start to finish. The team behind this app delivers lightning-fast support, is genuinely friendly, and clearly cares about the success of their users. It’s rare to find a company that not only solves your problems quickly but also actively listens and evolves with you. Their drive to grow together with their customers is refreshing and truly appreciated. Highly recommended!

Easy to use and very helpful!

I needed another language, and they handled it for me. They have automatic translation options with AI, a language switcher with good adjustments, and also a great team — especially Selina.

I searched for a long time for a suitable and, above all, intuitive translation app for my shop — one that would allow me to translate the store content quickly, easily, and without much manual effort into other languages (in my case, German and Italian). Since Locales.AI uses ChatGPT among other tools, most of the automatic translations are incredibly accurate — and if I ever want or need to adjust something, I can easily do so via the editor and publish the changes immediately. Great app, excellent support, highly recommended. Keep up the great work!

The app is great, you can translate anything you want accurately. Their support team is also very fast. I recommend this app to anyone without a doubt!

Excellent Tool for Managing Translations Efficiently Locales.AI has been a fantastic find for our team. The interface is incredibly easy to use, even for those without technical backgrounds, which made onboarding quick and seamless. One of the standout features is the flexible pricing model — we really appreciate the ability to purchase a small number of translations as needed, without being locked into an expensive subscription plan. It’s a perfect fit for growing businesses that need quality translations without overspending. On top of that, their customer support is outstanding — fast, helpful, and truly attentive to user feedback. Highly recommend for anyone managing multilingual content!

The support team was incredibly responsive and proactive. I had a specific request to hide the language switcher for English-speaking visitors, and although it wasn’t a built-in feature, they didn’t hesitate to escalate it to their engineering team for a custom solution. They kept me informed throughout, got the necessary access, and took my concerns seriously. If they manage to solve this, it will really improve the user experience for my store. Appreciate the dedication!

I have tried many translations apps but this is the one I have been using for several months now. Price-quality ratio is top! And the service is also very fast and excellent. If you want to translate your website into multiple languages, this is definitely the one for you!

We have been looking for a translation app for our brand for a while but something was always lacking. This time our mind were changed. Absolutely perfect translation, easy to make manual changes (if needed), great and intuitive interface and 10/10 support and technical team. 100% recommended!