Langwill: Language Translate
Shopify language translator,Shopify translate,currency
Rating
4.6
feedback
1,221
chart
#2,530
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May 17, 2024
Bonjour, je reste en attente de la résolution d'une image en espagnol qui ne s'affiche pas (voir le chat), puis, les variations mano irquierda, derecha, ambas manos, ne changent pas en cliquant dessus, alors, que la version française originale continue de trés bien fonctionner. merci de me tenir informé par mail
Bonjour à tous, C'est à nouveau Kim de l'équipe d'assistance d'Etranslate. Tout d'abord, notre équipe s'excuse pour le retard dans la résolution de vos problèmes de traduction d'images. Veuillez noter que nous attendons toujours les commentaires de nos développeurs. En raison de nos différences de fuseaux horaires, ils ne sont toujours pas disponibles pour le moment. Nous sommes sincèrement désolés pour ce retard et ce désagrément. Nous comprenons l'importance de votre problème, et sachez que nous le prenons au sérieux. Notre équipe vous recontactera dès que nous aurons des nouvelles de votre problème. En attendant, nous vous assurons que nous reviendrons vers vous dès qu'ils seront de retour au travail. En espérant que vous ferez preuve de compréhension et de patience, nous vous prions d'agréer, Madame, Monsieur, nos salutations distinguées. Nous vous remercions de votre compréhension et de votre patience.
Feb. 5, 2024
英語から日本語に簡単に翻訳できます。
何よりもまず、お時間を割いて私たちとご感想やご経験を共有してくださったことに心から感謝申し上げます。お客様のフィードバックは私たちにとって非常に重要であり、お客様の懸念に対処する機会をいただき、心から感謝しております。 英語から日本語にページを簡単に翻訳できる当社のアプリを便利にお使いいただいているとのこと、大変嬉しく思います。ありがとうございます。 私たちのサポートが評価されたことに感謝いたしますが、私たちとの経験全体が特別なものになるようにしたいと考えています。 お客様のご感想は、私たちが継続的に改善していく上で非常に重要であり、お客様のご期待に添えなかった可能性のある部分に対処するために、お客様の全体的なご体験をよりよく理解したいと思います。 もしお時間がございましたら、お客様のご体験をより良いものにする方法について詳細をお聞かせください。私たちの目標は優れたサービスを提供することであり、お客様からのフィードバックはそのための重要なステップです。 Etranslate をご利用いただき、誠にありがとうございます。お客様の信頼を大切にし、ご満足いただけるよう努めてまいります。具体的なご意見、ご感想がございましたら、お気軽にこのメールにご返信ください。 私どもとのご縁が素晴らしいものになることを楽しみにしております！ よろしくお願いします、 キム｜Etranslate サポートチーム
Jan. 26, 2024
Hello👋 We appreciate you dedicating time to share your feedback with us. Your participation in our survey is valued, and we're honored to serve you. However, it's clear we didn't meet your expectations, and your insights highlight areas where we can improve. 😊 We would greatly appreciate any specific suggestions you may have to enhance your experience with us. Thank you!🌹 Sophie | Etranslate Support
Jan. 15, 2024
Hello👋 Thank you for taking the time to write your feedback! We greatly appreciate the initiative to complete our survey. It's an honor for us to provide excellent service to you, and it's evident that we fell short of your expectations. Your response demonstrates that we have room for growth and can do better. 😊 If you could tell us what we could do effectively and improve your experience, that would be fantastic. We are excited to hear what you have to share. Have a lovely day!~🌹 Sophie | Etranslate Support
Oct. 31, 2023
Using it for the switcher. Looks great but there are some limitations, such as sizing.
Thank you for sharing your experience with us. It's good to hear that the switcher looks great, but I understand that the sizing limitations can be frustrating. Have you tried reaching out to the manufacturer or support team to see if there are any solutions or workarounds for this issue? They may be able to provide some helpful tips or suggestions. -Joewelyn 🌹 -Sophie🌹
Sept. 6, 2023
maybe have the currency code is better,like $50usd (usd do not have now)
We sincerely appreciate your recent review of our services. Your feedback is invaluable to us, and we're always striving to enhance our offerings. We noticed your comment about the currency code, specifically regarding USD (United States Dollars). We understand the importance of having this option available, and we want you to know that we can support this. Please contact us again so that we can assist you better. -Joewelyn 🌹
Aug. 22, 2023
Very useful app, actually the only one that worked without any bugs on third-party apps, ah yea and the customer service are very helpful ^^'
Thank you for your review! We're glad to hear that our app has been useful to you and that you haven't experienced any bugs while using it. Our customer service team strives to be helpful and we're happy to hear that you had a positive experience with them. If you have any further feedback or suggestions, please don't hesitate to let us know. - Sophie 🌹
Dec. 30, 2023
Very good support!
Thank you for sharing your positive experience with our application. We're glad to hear that you find it easy to use. We apologize for any bugs you may have encountered, but we're happy to know that our customer support team was able to quickly assist you and resolve the issue. If you have any further feedback or suggestions, please don't hesitate to reach out to us. Thank you for choosing our application! - Sophie 🌹
June 12, 2023
Amazing live chat supports, they are always there for you. For the app itself if it could integrated to chatgpt or adjust the tone and style of the translation that would be more convenience.
Thank you for your review and feedback! We are glad to hear that you had a great experience with our live chat support. We appreciate your suggestion regarding integrating with chatgpt or adjusting the tone and style of the translation. We will definitely take this into consideration as we continue to improve and enhance our app. Thank you for choosing our service and we hope to continue providing you with the best experience possible. - Joewelyn
May 18, 2023
problema solucionado si y siempre atienden rapido por el chat. recomiendo la aplicacion para sus traducciones
Hola, Soy Mariadel del servicio de atención al cliente de Langwill. Gracias por tomarte el tiempo de compartir tu experiencia con Langwill. Nos complace saber que nuestro equipo pudo resolver tu problema y que consideraste que nuestro servicio de atención al cliente por chat fue receptivo y útil. ¡Tu recomendación significa mucho para nosotros! Siempre nos esforzamos por brindar el mejor servicio posible y trabajamos continuamente para que Langwill sea aún mejor para usuarios como tú. Si hay algo más que podamos hacer para mejorar tu experiencia, no dudes en comunicarte con nosotros. Tus comentarios son invaluables para nosotros. Una vez más, gracias por tu apoyo. Estamos aquí siempre que nos necesites. ¡Esperamos tu respuesta! ¡Todo lo mejor para tu tienda y tu negocio! ¡Que tengas un excelente día! Un cordial saludo, Mariadel 💗 Atención al cliente de Langwill 🌟
March 7, 2023
It was alright, most of the things I asked the question of, but immediately find it out myself. None the less it was good.
Thank you for taking the time to write your feedback! We greatly appreciate the initiative to complete our survey. It is an honor for us to provide excellent service to you; your comment demonstrates that we have room for growth and can do better. If you could tell us what we could do to improve your experience, that would be fantastic. Sincerely, Etranslate Support Team
Jan. 28, 2023
Have not used the app long enough to make a proper review, but it seems to do what it says. I just wish i could translate more than one language for free. I would like to add, customer service was very quick to reply to me, very helpful, patient and kind. So that is a plus for sure. I would recommend.
Jan. 14, 2023
Good customer service! Some small errors in translation can occur, however this is normal with an automated translation. User interface could be a bit more accesible. Sometimes difficult to find what you are looking for.
Jan. 7, 2023
Easy to use and intuitive. Overall had a positive experience with the available features and the chat support.
Dec. 12, 2022
Det bästa med denna appen är dess support som är snabb och bra. Får alltid den hjälp jag behöver! Vissa buggar finns, men supporten och dess utvecklare har snabbt löst dessa problem.
Dec. 7, 2022
in general good app, needs to make develops in syncronizations, very good support team especially lisa...
Nov. 27, 2022
In general good translation, that can be manually modifies as well. Good + fast customer service with a smile.
Nov. 15, 2022
At first, I was disappointed with the level of complexity with the App and the amount of effort it took to get just a couple of languages on the site. However, what made it all so very worthwhile was the amazing support I received from Lisa. She was incredibly patient, clearly an expert on how the App works, and a clear and concise communicator. *** Lisa made the difference... big time! Well done Lisa.
Nov. 13, 2022
The app is easy to use and givers good average translation, its just a shame you need to get one of the higher subscriptions to use the translation of page assets, such as filters etc. Great and fast support from Lisa who answered all my questions.
Sept. 30, 2022
Great customer service, extremely helpful and kind people. Great automatic translations. A bit complicated UI to navigate outside of pages, products and navigation. I.e. the filter of our theme has caused some headache when the values were translated. But it's all solved with the help of customer support/developers of the app!
Hello Barkalot, Thank you for sharing your experience with us. It is our pleasure to provide the best possible service to our valued users. We deeply apologize for the inconvenience, we will keep improving our app for your better experience. Please let us know if there is anything else we can help you with, you can reach us via live chat or email, we are available 24/7 to help. Best Regards, Etranslate Team